Fitlane app not working? crashes or has problems?

Fitlane Status

Last Updated on 2020-03-07 by FITLane

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Common Fitlane Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fitlane app on iOS and Android devices. Solve all Fitlane app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fitlane iPhone Issues and Solutions

Fitlane iOS app crashes, not working, errors
Fitlane iOS app network issues
Fitlane on iOS has black/white screen

Fitlane Android App Issues and Solutions

Fitlane has errors/crashing/not working
Fitlane server network connectivity issues
Fitlane has black screen

Fitlane iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fitlane app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fitlane app crashes or not working on Iphone (iOS):

Close and restart the Fitlane app on iPhone
Update Fitlane app to the Latest Version for iOS
Uninstall and reinstall Fitlane iPhone app
Update your iPhone to the latest iOS version

Fix Fitlane on iPhone unable to connect to server/internet connection issues::

To resolve Fitlane network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fitlane black/white screen (blank screen) on iPhone:

Follow the Fitlane iOS app troubleshooting guide Here →

Fitlane Android App Issues and Solutions

Fix Fitlane not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fitlane app issues:

Force Stop the Fitlane App
1. On android, goto "Settings" » click Fitlane app. » click "Force Stop".

Update Fitlane to the latest version on PlayStore

Clear Fitlane App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fitlane app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fitlane.

Fix Fitlane unable to contact server/ Fitlane internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fitlane » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fitlane » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fitlane on android.

Solve Fitlane black/white screens issue on Android:

Follow the Fitlane android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FITLane, developers of Fitlane.