GuidanceNow Reviews

GuidanceNow Reviews

Published by on 2026-04-14

🏷️ About: GuidanceNow℠ provides fast, easy access to your ComPsych GuidanceResources program and a wide array of mental health and well-being resources. On GuidanceNow℠ you can access the following features: • Connect Me: If you know what you want now, the Connect Me option offers our quickest path to care.


Is GuidanceNow Safe to Use?

We Investigate the app owner's website (Compsych.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
66.7%

🤬 Negative experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 0 combined software reviews.

Is GuidanceNow Safe?
GuidanceNow is very safe to use.
66.7/100

  Safety Analysis »»

Is GuidanceNow Legit?
GuidanceNow looks authentic and legitimate.
66.7/100



Read 20 Customer Service Reviews 😠💢

Horrible

We are using GR for our companies health challenge and we received a promo email to download this “app” to add our activity minutes on the go. This is the worst “app” I’ve ever seen. It just launches their website in Safari. You have to go through 4 menus to even get to the point of adding minutes. Horrible. Build a real app and add HealthKit integration so activity syncs automatically.

Does not work!

GuidanceNow is just a web link that is BROKEN!!! It’s empty and useless. Waste of time and space. I can’t believe the company has left it like this for so long!

Horrible app but stuck with them

App is just a web link and to boot the submit button doesn't work when attempting to log exercise minutes. Didn't work last year either and reported the issue. They nor Apple does nothing about it. Stuck with this company though because if I don't use them to log healthy activity I'm charged hundreds more for my health insurance... good luck!

Non functioning

App is unuseable

Logs me out after 1 minute

Can't do anything before it logs me out.

Wont log on

I can’t even log in. It’s giving me the spinning wheel of death.

Useless.

Links to the articles are all dead. No audio on the videos. Completely useless app.

Nothing works

Literally nothing in GuidanceNow works. It’s completely useless.

Doesn’t load articles

Tapping an article for assistance with any matter just opens a blank page within GuidanceNow . Useless.

Great in theory

GuidanceNow is great in theory but it can’t open any pages to the resources I needed. I tried clicking around in all the pages and got the same error message. Sad.

Logs user out after 1 min

Login in, click on article, start to read , 1 minute later, pop up ‘click ok to continue’ logout about to expire due to inactivity, click ok. Back to logon screen.

Deleted.

no basic testing done

GuidanceNow logs off by itself after being active on GuidanceNow for < 1 minute. Terrible that it can't keep track of session length and user activity.

Can’t even book an appointment

A modal pops up with the submit button below the screen’s ability to see.

I can cancel but i can’t actually make the Appt

Non-functional and not intuitive

Just trying to find someone to talk to. Go through the questions just to get a prompt to call 911 for emergency help. Can’t find help.

Useless

Tried to set up account and it kept freezing. Tried several times and gave up. This is supposed to be an employee benefit, but it’s a dead end.

Useless

I have had GuidanceNow for months now. It has never worked. If i try to do the “assessment” it fails after question 4 or 6 and will not complete. Useless for something that should be really helpful.

Worthless app

I have to change my password every stinking time I try to login. It doesn’t take the password I clearly remember and correctly type, so I always have to click on forgot password. Not user friendly at all

Got help with Dad

My father is older and getting forgetful. From GuidanceNow , I was able to call in and get some great help.

Love the updated version...

Long overdue but very welcomed. Clean, uncluttered and visually pleasing. So easy to find things now. Love the Ondemand videos!!

Much improved

GuidanceNow has come a long way and does a grab job of portraying all that ComPsych GuidanceResources has to offer. The program is fantastic and provides amazing resources to all of us employees!



Is GuidanceNow Safe? 🙏

GuidanceNow is very safe to use. JustUseApp Safety Score for GuidanceNow is 66.7/100.
This assessment is based on our NLP analysis of 0 user reviews. No user reviews found.

Safety Analysis

60% of users say app is risky 🚨
60%

28.9% of users say app is safe 👍
28.9%

11.1% of users have some concerns ⚠️
11.1%


Is GuidanceNow Legit? 💯

GuidanceNow looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for GuidanceNow is 66.7/100 .
This conclusion is based on analysis of 0 user reviews.

🔏 Privacy & Data Safety

GuidanceNow collected the following data from you:

  • Data Not Collected:



How was your experience with GuidanceNow? Post a Review




Features

GuidanceNow℠ provides fast, easy access to your ComPsych GuidanceResources program and a wide array of mental health and well-being resources.

• Guide Me: The Guide Me option quickly assesses your area of need and directs you to the care options, tools, and resources most appropriate to your focus area.

• Assess Me: With Assess Me, our most extensive care path, you are guided through a brief well-being assessment, which evaluates your needs across six primary care pillars.

The platform then measures and benchmarks your results and provides a series of personalized, multistep Well-Being Plans tailored to your specific areas of need.

• Access Program Information: Review your company’s behavioral health and well-being program benefit information at any time.

  Contact Support
Developer:
ComPsych Corporation


Website:

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