Underworld Empire Reviews

I’ve been playing off and on for years - when it was ran by Phoenix Age. I found a renewed joy for this game and I downloaded to my iPad so I could play there too and it kicked me out of my long time account (I was level 837!) I emailed support to see if I could get there was something they could do - without me verifying when the account was created and my first empire, they couldn’t help me. How would I remember that? It’s not as important as a birthday, anniversary or when I lost my virginity. I’m a gamer, I don’t write those things down (oh let me celebrate my 5 yrs of playing this game or my 2 years of playing this game). Frustrating as I’ve put lots of time into that character.

I've been playing this game for over five years now. I've played the game when it was owned by Phoenix Age then by Kabaam and now by a new company that I don't even have an idea who they are. During that time I've spent money and have gradually improved my account. However, last year during one of their big events based mainly on energy stats, they released a lieutenant Ripper that has completely changed the game and made it completely imbalanced. Now an account that has less than a year playing, but that was able to win a copy of that lieutenant, can completely over power another veteran account like mine, even if he looses. This strategy of this company of just making money disregarding the gameplay has made this game worthless. I tried to contact their support to make this complaint, but it's not user friendly and it's like detective work to try and find out how to contact them. Instead of making it easier for users to reach them, they have made it harder. It seems like they don't even care and they are just trying to milk this cow to the very last drop and make a run while it still has milk. I'm done playing the game and I suggest you don't even start playing it. It's not worth it, it's imbalanced and you won't be able to compete unless you give them hundreds of thousands of dollars.

Since Gaea purchased this company it has been downhill. They have not been able to deal with the hacked accounts & the ChiTunes (hacked iTunes). There are selling rooms for these hacked gaming profiles. No honest person would be able to enjoy this game. This leads to family security issues since they cannot control the data and accounts on there own server. This has been reported to them numerous times with nothing done on their end. In my experience, they have honored their own Terms of Service when it seems fit. They are not consistent with following their own policies. Do not download, you will regret it. They also have pédophîles on the game who harass people. When you warn people about it your account gets banned.

I had a problem with their latest promo “flash promo” where I purchase it ($9.99) and I was suppose to receive more than just favor points. I made 3 purchases one for all 3 toons I play.. worked fine for my 1st 2 characters the 3rd one only gave me favor points. When I contacted the devs they said the transaction never went through... 🧐... funny cause those funds are no longer in my account.. after jumping through countless hoops that Stephan (customer support) made me jump through. The issue still wasn’t resolved. I finally emailed them back requesting a refund. The responded back that there’s nothing they could do and closed the ticket!!! What’s the point of even having customer service at that point?? These guys are scam artists!!!

I’ve been and well everyone in the game has been having the same glitch since Friday. It was glitching in and out. And now you can’t even login or get into the game. Imagine all of the people that have put money into this game and can’t join to spend on this current event. I’d imagine they are ticked off! I’m ticked off as well! I have so many energy and stamina packs I can’t even use because it was glitching out and now it won’t even allow me to even login to the actual game. I just see a black screen! Fix it! Refund people their money and you better give us a huge benefit reward for your mistake for messing up the game like this. Otherwise. Nobody. And I mean I’d advise everyone to not download this game ever!

This is a very buggy game and many of the powers simply do not work. No effort is made on fixing the many bugs, some of which are almost as old as the game. Updates at this point are for appearances only or to add an ill conceived concept. The game has become a disjointed mess absolutely ruining the user experience. The developers keep bolting on modules from other games in an effort to keep the few hundred losers still willing to money. If your idea of fun is tapping a button several hundred times for a couple points that will allow you to tap a couple more times, this game is for you! Oh and when your done working your way through the original content they let you go back through it 2 more times. Best part is it will now take twice as long as if it wasn’t boring enough the first round.

Game started as a daily thing to do to kill a few mins and do wars. Dailies followed by constant events of any sort and hunts turned from what once was few years ago a few minutes into hours. Try not to hit 5 or 10% on super so people didn’t know you were on cause lord knows you been playing for a long time doing chores. And then you have to do war. And chores is what I call it cause that’s what the game turned. 3 accounts to take care of is just ridiculous amounts of time spent playing this game. Free play is trash and the drop rate is as everyone says trash. And give your players some updates on new content ffs. War log pops up blank or so transparent most times you can’t even see it. Have to open it 3-4 times. And the one that burned me most was the art work from another game. Not the highest grossing game, but enough to have it’s own art work. I’m sure I’ll get the “sorry you’ve had a bad experience” comment from a dev, but sorry doesn’t cut it.

Okay... I've been playing this game for about 2.5 years.
PROS: this game is great for passing time. It has some interesting concepts about "lieutenants" and occupation specializations.
CONS: the developers are unbelievably greedy. Unfortunately, it is not an exaggeration to say that this is the most blatantly greedy game that I've played on mobile gaming. That is quite an achievement by the developers. For example, the game has a feature where you can create items by putting together several pieces gathered from bosses. In the 2.5 years that I've been playing, I've literally created 0 epic or legendary items, nor am I close to having the materials necessary to create one. THAT IS RIDICULOUS. I've never in my life witnessed so much blatant greed in one game. And in events, spending money is pretty much a MUST if you want to get top 200, where the real rewards lie. Pretty disgusting.
Anyway, I do not recommend if you do not have patience, unwilling to spend money, or are disgusted with greedy companies.

Edit: the fact that this game remains a 4.5/5 star is mind boggling to me. It makes me not trust the apple system of ratings. There must be so many fake reviewers....

For over 6 years we seen “empire drops” as place holders for future building upgrades....so when is this “future”? Also, why not have building upgrades reflect the actual look of the buildings so war maps are actually interesting and unique to each empire for their upgrades. Graphical enhancements would keep players interested as well. Spending money on this game has one of the worst values in gaming in UnderworldEmpire Store. I have played this game since it came out and still have it on my phone. Only go thru a few motions to join wars. Interest is lacking and many players have stopped playing. Why, empty promises. Update some graphics to this game. Also pvp war and duel: on duel, player stats should dictate outcome. In pvp war, outcome should only be dictated by Lieutenant levels collected gear and NOT the player stats, hence it’s a war. The player is like the president of his collection/army , in war your army fights for you. Fix the pvp war!!! If players want their stats to matter then that’s what duel is for. War should be for those that spend points on energy and stamina and collecting stuff.

Clicked on the super token thing and it said to update UnderworldEmpire so I can participate, as soon as I updated UnderworldEmpire error messages have been popping up. Hope they fix it soon, because I usually check on my account multiple times a day and these error msgs are just irritating and make me want to give up on this game 😕keeps saying “request timed out”, “the network connection was lost”, and especially “sorry! unexpected end of input.” Also, I’ve just been playing this game and pressing buttons and trying to figure things out on my own, there’s a lot that’s not explained on how to actually play the game past a certain level

Been playing for 5+ years and while I still like the game and play daily I gotta agree w/ a lot of the comments that the dev’s seem to have gotten greedy which is displayed on the volume of events and the fact that to do even just fairly decent you have to spend real world money. Again, still like the game but instead of more events to make more money why not focus some of that energy and effort into making some new classes or upgrades on existing classes i.e. Sniper to Ghost to Phantom? Add some new properties, new weapons etc. Make the game interesting again. Hope you guys are listening because I think many are beginning to get bored and frustrated and I get the sense that the game is on the decline and dying. Maybe it’s like another reviewer said and you are aware but don’t care and now just want to milk it for all you can before moving to something else.

This was an addicting game, but after 7+yrs of running I found less and less players are active now. Generally new players have almost no chance to catch up with players with 4+yrs experience unless they spend a lot of money buying “crates” or “sidekicks” or other stuff to enhance their power quickly. One major problem is, for those “crates” which will give your lieutenants, the developers claim you have 5% chance to get “epic” drops, 10% chance to get “rare” drops, etc. However chance is, this might only valid for the whole players community. It is not necessarily applicable to each player and the bias could be huge. I once rolled 44 crates all together and got NONE of epic drop at all. This is discouraging to players who spend money on this game. This also could cause serious problem - As some people told me, since each crate costs about $5, and the activity of rolling crates doesn’t guarantee the distribution of drops in each category, it is defined as “gambling” in some countries, such as China, and it is illegal. I am surprised no one from those countries sued the developer team and pulled this game out of App Store yet.
I wish dev team be aware of this issue and make some move, not only to please every player who spends on this game, but also to keep this game surviving longer.

This game is a nice strategy game. I like the fact that you use token then need to wait for them to regenerate, unless of course you buy more. This keeps me from spending hours and yet remains enjoyable.

Biggest issues I have:
1. Game crashes constantly since the latest update. I have an iPhone 12 so I am sure it is not on my end.

2. Could use some more updates:
a. How about some new buildings or increase the amount we can own.
b. Want to reduce amount of data stored on the server. Stop making everything so expensive or at least make it worth the cost. 1% chance and getting something for burning an item makes me pass.

Great game though. Just some bugs to iron out before I decide to drop anymore money in it.

The devs are money hungry!impossible to get anything good without having to spend a ton of money. Some people on this game have spent hundreds of thousands and do not have everything. They are very shady with events, they won't tell you a thing. If you don't have millions to play this game just leave now. They don't listen to the players on what's wrong. They send out surveys to make it seem they are doing stuff but not once have any suggestions been acted upon. Many have discussions on their website and the feed back is limited and they say the same ole same. DONT BE FOOLED. There are so many problems in this game that the devs will probably never fix but they will be happy to take your money and run.

I’ve been playing since pretty much the beginning, and I just started my third “toon”. In the beginning this can be an easy game, with short game sessions. But, over time, the game does become gradually more complicated in subtle ways. You really don’t need to spend money, don’t worry what is happening with those who are far stronger than you, just enjoy the level of difficulty you’re at currently. If you insist upon being as strong as others who have played this far longer, you’ll need to spend money, but it’s not necessary. In time, with patience, you’ll get stronger. So, be patient, play the long game, and you’ll be okay.

Every few months UnderworldEmpire has something called an event where you have the chance to get some good rewards. At the end of the last event some of my accounts didnt get any of the rewards. When i emailed support i had to waste 10 days as the support staff wasted my time sending me links and information that had absolutely nothing to do with the missing rewards i should of received. Then finally they lie and said i didnt reach the requirements... dont even bother with UnderworldEmpire dont spend a single penny these owners are only going to squeeze every penny out of UnderworldEmpire and then shut it down

Easy game to learn. Doesn't require much effort to play but still enjoyable. Multiple classes to choose from that have certain roles in Empire Wars. For example, demolition class does the most damage to buildings, ghost can attack players in any building that isn't protected by a shield, assassins can execute players at certain health range and enforcer are like the tank that can reduce/reflect damage.

The only downside of the game is the pay2win aspect. Having high stats means nothing if you don't have gold items. Alternatively, you can still earn them in-game from boss rewards and daily log ins.

This game has more strategy than chess or bridge and I’ve done well in both those games. Each of it’s 4 components are almost a stand alone game - Jobs and Map, PvP and War, Bosses, EvE. When you thread all four together with your Loadouts, energy/stamina with experience/levels, and finances, you have quite a complex mix. Furthermore, each Loadout has a variety to go after - LTs, weapons, gear, insignias, and sidekicks, just to mention the main ones. And topping off all that are weekly events.

Those are just the basics. I’ve uncovered lots more to this game. I have collected more data and research than I ever did with chess and bridge combined. And I seem to never stop finding more and more new things.

Real money may or may not be required to be number one, but it is not required to do well. If you measure your success in this game by not so artificial comparisons, you’ll realize that all you need to grow is to spend time.

I just hope the developers do not trash their own games as so many have done with Internet games. If the developers stick to what they are doing, they will have an immortal game - like chess, bridge, Monopoly, Scrabble, etc.

I been reading these complaints about people spending lots of money and not getting their money’s worth. Well, it seems to me that if everyone else is spending thousands of dollars like you, then you need to spend tens of thousands of dollars to stand at the top. So don’t complain. Cough it up!

After all, a game in which the top strategy of that game is to out spend your opponents means that you just have to dig a little deeper than your opponents. Don’t complain about being just another big time spender. Be a mega big time spender!

Simple the solution, isn’t it?

I think I spend about $50 on any game I play. I always in the middle ranks somewhere. But I enjoy these games for the countless hours I spend on them because I get my money’s worth. I must spend over 1000 hours a year for my $50. That’s like entertainment for 5 cents an hour. Lol!

I absolutely love this game. I’ve been playing over a decade and am still finding things out. It is soooo much strategy is honestly kinda bonkers.

However I will say, if you don’t want to use micro purchases (which become addictive FAST if you do) just have a lot of patience with the game, it WILL slowly get better. The black market scratcher tickets you can buy with CC can give you some lucky stamina/energy refills for free.. they are basically what allows you to you do anything in the game.

I give it 5 stars because of the memories, lots of friends made, and it just really is a great game if you are smart about it.

Again beware , once you start micro purchases it can be difficult to not use more, many people have spent thousands playing.