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About: Explore, View, Download files from your desktop computers running GoodSync
Connect. Upload files and entire folders from desktop to your device.


 
  2026-05-06

GoodSync Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Siber Systems, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GoodSync Website

Privacy Policy: https://www.goodsync.com/privacy-policy

Developer: Siber Systems Inc





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4 Most reported problems 😔💔

3.6 out of 5
Jerry Mairani
2026-06-10

C:/Users/Jerry Mairani/AppData/Local/Temp/GoodSync-2026-06- 10-15-12-21.zip Cannot Create Ticket: Server Says:

Login: server: Bad Password Please e-mail this error text and ZIP file to ask@redacted

User hostile

2026-04-14

by Bert_RPV

Tried for an hour to get a sync working. No luck. Cryptic interface. A simple back up my phone is impossible. A litany of vague messages: cannot create folder, filter is wrong (when I simply wanted ‘all’), etc, etc. gave up. The app is free but I paid for the Mac version. I was trying for the office and would have bought many more. Now looking for another solution.

These folks don’t value loyal users

2026-04-15

by Eatthebeat

Happy user of GoodSync since 2015, until a recent support request after paid upgrade. In my experience, GoodSync support is poor and condescending to loyal users. I was denied a refund when I realized the upgrade version doesn’t support my workflow.

Feeling pretty silly for recommending this greedy & unsupportive company to friends and fellow producers for the last 3 years :/

No longer works on iPhone

2026-04-16

by Krishew

Worked great for years. Now app won’t open on iPhone 13pro. Have latest update, but still app will not open. App support has not answered my inquiries.




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  1. Pulling issues faced by users like you is a good way to draw attention of GoodSync to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GoodSync customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GoodSync.


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