Нова пошта Reviews

Нова пошта Reviews

Published by on 2024-06-12

🏷️ About: The Nova Poshta mobile application allows users to manage their deliveries, track the movement of their packages, create and pay for shipments, and save time by avoiding long queues at the post office. The app also offers the ability to scan barcodes to automatically input shipment information, as well as a range of other features to streamline the shipping process.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
38.6%

🙄💅🫥 Neutral
37.3%

👿🤬😠 Negative experience
24.1%

~ from Justuseapp.com NLP analysis of 1,954 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Stable and reliable service

- Fast and user-friendly app

- Constant app improvements

- Good software



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Unable to use Deactivated account due to long time inactivity

2022-05-21

Can you please add “feature” to be able to use deactivated account or add “activate” button for your support?
I was out of the country for 1.5 years on business and after coming back my account appeared deactivated due to long time inactivity. Navapochta support said - “only way how you can use novaposhta service is to create new email box somewhere and use it” - this is WOW, why can’t I use my already registered email (which I manage and widely use) and should create extra (in this case just for novapochta). Don’t you know it is 2018 outside! Please fix this “expected” behavior.
Thanks

Not working

2022-06-22

I updated to the last version and it’s not opening on my ios 13.3

App crashes on iphone6s

2022-07-16

App crashes 3 times

PLEASE INCLUDE ENGLISH

2022-08-17

Please we also have tons of foreigners in Ukraine using this service. Can you please add English in the least of languages in Новапошта , very important. Thank you

Update in foreign language

2022-09-18

Guys, where is local language, or at least English? You must be kidding making an update in russian! I’m about to file report to competent authorities to investigate your intentions!

5.2.0 iOS latest

2022-10-19

Last few versions app crashes always 3-4 times while start, if loaded it crashes when I try to see my orders or personal data

Logs out daily.

2022-11-20

After update Новапошта has started log out daily.

Combining with new SMS OTP policy it provides terrible user experience.

There should be an option to stay logged, an option to use biometric login, and an option to remember device and use PIN only login.

Horrible, anti-Apple, without strong logic app interface, looks like “web 80' in app”

2022-12-21

1. Very bad user interface, just anti-Apple designed and totally unusable without strong logic;
2. Constantly crashed on my iPhone & iPad. Developers each time adding new features but old bugs NOT FIXED;
You are one of the biggest Ukrainian delivery companies, pay someone GOOD iOS app developer to make an app that work, look and feel like NORMAL IOS APP!

Last updates ruined the app

2023-01-22

First of all, Новапошта keeps logging me out. If I don’t use it for a few hours, I have to log in again. That’s annoying AF.
Second, even more so, you should the Latin-letters name for people who use iOS in English. Every time I want to find Новапошта in spotlight, I have to switch the keyboard language to Ukrainian. Searching for “nova poshta” would be much easier. And I know it’s possible. Most apps do that.
So, there you go. Fix the bloody thing.

Update brought multiple issues

2023-02-23

After the latest update i lost all of my deliveries history. Also had multiple issues with adding and tracking new deliveries. I kept getting error after error! Before app was working perfectly well. Now it’s a disappointment. And i see i’m not the only one having issues using Новапошта . Please fix the issues!

Crashing again and again((

2023-03-24

Please stop adding new features until the application craches are fixed.

constantly regressing in quality

2023-04-25

can't even use the built-in assistance feature. it's telling me that "a request can't be sent because email is not specified, while _THERE IS NO EMAIL FIELD IN THE FORM_

Why no English version?

2023-06-02

Support some non-local languages please!! Other than this not a bad app. Delivery service is also excellent all things considered.

Check real-time tracking

2023-07-04

I noticed that real-time tracking is not working for packages from Kharkiv, whenpackage on the way, it shows current location as final destination.

Need to copy a post office number and address

2023-08-04

I started using Nova Poshta app recently and it seemed to me pretty nice. But I would like to be able to copy a particular post office number and address at least from the list (of post offices around) view or even from the map view. Now I just have to type it manually in order to share it with somebody.
Thanks in advance!

Good app

2023-09-05

It is really comfortable app for tracking your packages!

НП

2023-10-07

Very user-friendly application, thanks to the developers.
Приложение удобное и понятное. Спасибо разработчикам.

Нова Пошта

2023-11-07

Good software, well done !!! Keep updating, improving

Good app

2023-12-09

Very fast and user-friendly

Great service. Constantly improving app

2024-01-09

Guys, thank you for the stable, reliable service and app. Your constant app improvements are worth of honor!

Rev. Sergey Perevyshko

2024-02-03

Great App. I find it very helpful and it works quite well.



Is Нова пошта Safe? 🤗🙏


Yes. Нова пошта is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,954 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Нова пошта Is 61.5/100.


Is Нова пошта Legit? 💯


Yes. Нова пошта is a totally legit app. This conclusion was arrived at by running over 1,954 Нова пошта User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Нова пошта Is 100/100..


Is Нова пошта not working? 🚨


Нова пошта works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Нова пошта? Post a Review




Features

- Track the movement of packages in the "Route Details" section

- Create electronic waybills to save time at the post office or parcel locker

- Pay for services directly in the app or link a card for automatic payments

- Redirect packages to a different post office, address, or parcel locker

- Receive and send packages through parcel lockers

- Create return shipments without the need for phone calls or written requests

- Create shipments with cash on delivery to a bank card

- Request a courier pickup

- Refuse a package

- View a list of all Nova Poshta offices and parcel lockers, including their location on a map

- Find the nearest office or parcel locker based on current location or address

- View the working hours of each office

- View a list of additional services offered by each office

- Stay up-to-date with company news and new services through the app.

  Customer Service/Support
Developer:
Georgiy Petrushin

Contact e-Mail:

Website: