Contact CapEd Support
Company Name: Capital Educators Federal Credit Union
About: Get all the great features of CapEd Credit Union Online Banking on the go with
the CapEd Mobile App:
Deposit checks
Transfer money
Pay bills
Apply for
loans
Update your mailing address
Aggregate your accounts
And much more
All with
the ease of mind that SSL security and multi-factor authentication are
protecting every transaction.
ACCOUNTS OVERVIEW
Whether your accounts are
internal or external to CapEd, deposit accounts or cr.
CapEd Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Capital Educators Federal Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CapEd Website
Privacy Policy: https://capedcu.com/about/notices-policies/privacy-policy/
Developer: CapEd Credit Union
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3 Most reported problems 😔💔
Awful
by Devon Forr
This review isn’t just for the app, but the bank themselves. First, I had money being pulled from my account that was not authorized by me. When I reached out I was met with nothing but automated calls and messages. Ridiculous. When i finally got through it was nothing but confusing directions on what to do. Finally i got my card locked so that whoever or whatever was pulling money couldn’t anymore, and they TOLD ME that money couldn’t be pulled when its locked. Well money keeps being pulled out, so its being authorized by you guys not me. This is not okay and you need to figure it out or i will take my money elsewhere.
Would’ve given 5 stars, but...
by Emzen_Music
But it lacks the full functionality I was hoping for. There’s places to see your different account management settings like moneytracker and such, however you can’t actually do anything except for view it. You need to view the “full version” of the site (app?) to actually do things like create budgets and stuff. I thought that the app would be the hub for account management and everything, which is why I got it. The only reason I keep it is because it’s more convenient than going to the website, and it does have some features that are useful. The app is great, but it could be better.
Almost Great
by DA2249
This has certainly made banking with Cap Ed quite convenient. I enjoy being able to log on and check my accounts and loan balance. The only drawback I have experienced is it seems that quite often the program wants to confirm my identity although I’m logging on with the same device. This becomes annoying as it sends confirmation emails or texts that I must enter prior to getting access to my information. I activated the “Remember this device” button but that did not seem to help.
Have a Problem with CapEd Mobile Banking? Report Issue
Why should I report an Issue with CapEd Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of CapEd Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CapEd Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CapEd Mobile Banking.
