Contact Microsoft 365 Office Support

by Jiminhasjams

I am a college student using Microsoft Office for essays and assignments. There are a lot of things that bug me about the app structure but my biggest complaint is the app’s constant lagging. Whenever I type on the app for a bit more than, say, 30 minutes, the app stalls to a halt. When it gets to that point, when I type, the letters come on the screen seconds after I type them in. And even when I try to close the app down and open the Doc, the app still stalls. Then, I resort to switching to the Word app (which does the same thing), and I just fall into a cycle of switching between apps. I have an 2021 IPad 12.9 Pro that I recently bought, so I know that my device isn’t the problem. I also don’t know why it takes so long for documents to save on the app. When I finish typing and go back to the Home Screen, the doc says that its still uploading onto OneDrive. When it comes down to this, I usually switch to Google Docs, and I never see the same problems I have with Microsoft Office or Microsoft Word. Please Microsoft, I want to use your apps, but I can’t deal with the constant stalling

by Mark Verizon Customer

Since the installation of the new Office app, if I go to OneDrive on an iOS device and open a Word file or create a Word file, what interface shows up in the opened or created file isn’t Word app or a Word interface. Instead this “Office” app opens. It’s very confusing. The Office app interface is very basic, and even the font graphics are simplistic. Since I have discovered this quirk with the “Office” app, and since going to support didn’t give me an easy way to address the issue, I cannot rate this new Office app very high, only one star low. If I open just the Word app, it seems to work just fine.

So today, to try and avoid the Office app doing this, since I already have Word, Excel, and PowerPoint apps installed and working well on iOS devices, I removed the Office app and dropped my rating to one star.

by PATRIKCZE

I do not know what happened if that is fault of our corporate policy or Microsoft fail to implement MDM, or Apple fail to provide proper functionality in iOS 15 … but I do not understand why I’m blocked by our corporate policy everywhere means in all Microsoft applications. Whenever I would like to open document from my private Teams in word, excel, power point, I’m always failing with inaccessibility because for some reasons corporate policies are applied to my personal account. What the heck ! I can’t simple print nothing. How is that even possible. Aren’t all applications send boxes how Microsoft achieved this stupidity !? I don’t care who’s fault it is, just fix it asap! Totally useless app which leads me to use purely Apple products like Pages, Numbers, etc.