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⚠️ Most reported problems ⚠️

Not working
66.7%

Photo/Video
22.2%

Login
11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of nPlayer Plus Problems 😠👌🔥

- External subtitles don't show up when playing videos on the connected screen while the iPad is screen off

- Font size of subtitles on the connected screen doesn't scale properly

- Loss of functionality without notification in patch notes (ability to use "Send Anywhere" for local content)

- Inability to access music collection through the internet

- Overheating issues when watching videos on an iPhone 7 Plus, with no help from app support

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Common nPlayer Plus Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Newin Inc., developers of nPlayer Plus.


Verified email ✔✔

E-Mail: support@nplayer.tv

Website: 🌍 Visit nPlayer Website

Privacy Policy: https://nplayer.com/privacy-policy.html

Developer: Newin Inc.




About this app

But if you don't mind using Dolby Audio codec embedded in iOS, please update your iOS to 9. 3 version or later and purchase nPlayer in the lower price. - You don't need to convert video files to MP4 to play them in your mobile device. nPlayer enable you to play all kinds of video formats and codecs without file converting efforts. - You don't need to store video files in your device with limited storage space. nPlayer's powerful and various network technologies will help you to stream them from remote devices. - With your finger tip, you can adjust playback position, move to previous and next subtitle position, adjust location and font size of subtitles, control volume and brightness. - Experience nPlayer, thousands of users recommendations. - Supports video files : MP4, MOV, MKV, AVI, WMV, ASF, FLV, OGV, RMVB, TP etc. - Supports audio files : MP3, WAV, WMA, FLAC, APE etc. - Supports subtitle files : SMI, SRT, SSA, IDX, SUB, LRC, SUP, MLP2 etc. - Supports image files : JPG, PNG, BMP, GIF, TIFF etc. - Supports UPnP/DLNA (supports subtitles if DLNA server provides subtitles information. - Supports cloud service (Box, Dropbox, Google Drive, OneDrive, Yandex. - Screen flip horizontally, vertically. - Aspect ratio : Default, 1:1, 3:2, 4:3, 5:3, 16:9, 1.  You can install it in any other iOS device without additional purchase. ** nPlayer Plus officially supports Dolby Audio codec and Dolby Sound Effect.  ** nPlayer officially supports DTS (DTS HD ), DTS Headphone:X, Dolby (AC3, E-AC3). ** The 'Upgrade' In-App is just only for the users who already purchased nPlayer of the version 2. 6. 5 or the previous version.  The first time buyer can use the full functions without any upgrade. (In-App purchase is not necessary! ** nPlayer is the universal app.