nPlayer Plus Status

Last Updated on 2023-09-28 by Newin Inc.

I have a problem with nPlayer Plus

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⚠️ Most reported problems ⚠️

Not working

66.7%

Photo/Video

22.2%

11.1%

24 hour clock ⏰

- External subtitles don't show up when playing videos on the connected screen while the iPad is screen off

- Font size of subtitles on the connected screen doesn't scale properly

- Loss of functionality without notification in patch notes (ability to use "Send Anywhere" for local content)

- Inability to access music collection through the internet

- Overheating issues when watching videos on an iPhone 7 Plus, with no help from app support

Common nPlayer Plus Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve nPlayer Plus network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the nPlayer Plus App
1. On android, goto Settings » nPlayer Plus » click [Force Stop]

Clear nPlayer Plus App Cache and Data:
1. On android, goto Settings » Apps » nPlayer Plus » Storage » click [Clear Data] option. This clears both data and cache.
2. restart nPlayer Plus.

On android, goto Settings » Apps or Manage Apps tab.
Click nPlayer Plus » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto nPlayer Plus » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch nPlayer Plus