Contact nPlayer Plus Support
Company Name: Newin Inc.
About: ** nPlayer officially supports DTS (DTS HD ), DTS Headphone:X, Dolby (AC3,
E-AC3).
** The 'Upgrade' In-App is just only for the users who already
purchased nPlayer of the version 2.
nPlayer Plus Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with nPlayer Plus. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact nPlayer Plus. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Horrible customer support
by _Rad_C
I bought this app a few years back, because it was the only one that seemed to let me access my music collection through the Internet. All these years I have been trying to do just that. A couple of times their support did answer, without any results. I’ve changed several routers and NAS servers in the meantime, thinking that one of them might be the reason for my inability to use the app for the purpose I bought it. Now I have the latest and greatest NAS and router. Everything works on my network. Everything works with my Internet. I still cannot use this as an Internet music player. I sent them emails through their website, send them messages through their app. I never, never received any answers. They don’t give a crap about their customers. I will look for another app that does this, and I strongly encourage whomever is reading this to do the same because now the App Store atmosphere is a lot richer then back in the day when I bought this. Do not waste your time!
Overheating
by Aleni Innet
Can’t watch a video without overheating an iPhone 7 Plus. Because of the overheating I can’t use the app, though I would like to. Tried different settings in the app and in the iOS itself, but to no avail. Can’t figure out the reason. Sometimes it overheats, sometimes it doesn’t. App support is silent, no help there. Other player apps don’t cause overheating though. Go figure... Until the issue is fixed, I’ve switched to another player.
Best regards
Performance issues and Can’t use custom fonts
by Sean Nzr
Great app but recent updates have many problems. I experience some lag and performance issues especially when changing the subtitle size or seeking backward or forward a movie and Unlike the previous versions, this version is unable to use custom fonts that installed in ios (for subtitles). Those fonts are available on other apps. But not n-player. ios 14.2, iphone 8plus.
Have a Problem with nPlayer Plus? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of nPlayer Plus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a nPlayer Plus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using nPlayer Plus.
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