Linksys Reviews

by TheMacDaddy

I’m surprised to see even one positive review of Linksys and system. My personal experience has been terrible. First, Linksys : It’s slow, takes too long ti connect to my router, it’s buggy, temperamental and under-powered. There are more features available via the web interface than Linksys offers. Set up was easy but maintenance or settings changes takes forever and is unnecessarily complicated. Too underpowered for power users and too complicated for average consumers.
The routers are “dumb” rather than smart. I’m 4 feet away from my upstairs node but my phone and computer insist on connecting to the router downstairs. The network does not route devices to the node with the strongest signal dispute setting it up that way. Wi-Fi signal is weak. I get no signal right outside my front or back doors. Yet my cable providers router gets a signal through those walls/doors just fine. I have a lot of experience with networking and routers and the Veloo system is proving to be by far the worst experience.

by WinGirls3

No technical issues with the router, but Linksys could be a lot easier to use. I took the time to label ALL of my household devices and most of the labels have changed or are in duplicate/triplicate. There are 35 devices connected and I have no idea which are from my family vs someone who has visited. Identifying which device is which is labor intensive. Somehow, there are still devices connected to my router that are online that I know are outside of my family and I cannot remove them because they are some how connected to my router through their internet. Why can’t I remove a device that is online connected to MY router? I have no interest in calling everyone I know to tell them to forget my Wifi so I can figure out my family’s devices nor do I want to change my password and reconnect all of my devices just because I cannot remove an online device. Can’t you just make it easier, intuitive, and more logical?

by Jack3469643

But it is missing alot of useful features. It tells you the speed of your internet going into the router but not the wifi speeds. If your (wifi) speeds are slow (which mine is consistently half the incoming internet at the primary node) it doesn’t give you any useful data to troubleshoot. Child node connection strength, speed of internet at each node, it doesn’t even let you designated devices to 2.4 waveband to declutter your 5ghz. Here are the three things you CAN do. 1) Check if your internet provider is giving you internet service after a very slow login process. 2) see that devices were at some point connected. Most of the devices will be off or ones you are using will not be on there… 3) restart your modem Thats it. You can tell that your internet problems are this device and there are no other actions to take

update: I had to drop the star further due to now linksy requires you to update your password to enter into Linksys . This means you are going to log off every device in your house and spend 3 hours logging each one back in with the new password … I hate I bought this system, I should have gone another cheaper option

by HeadBroski86

I will start off by saying that I own the WRT3200ACM. I bought this router close to two years ago and so far I don’t have many complaints about the router. I think it’s a great consumer router. My issue is Linksys and the interface that is used to manage the router. About 6-9 months ago I noticed the interface/app started combining devices to appear as one device within its GUI. For example I have a network security device and my child’s smart TV, but for some reason the router thinks they are the same device. When I click on the “device” in the GUI, the security device appears as the wired connection and the TV appears as the wireless connection. This makes it challenging to apply parental settings to the TV because it also applies them to the security device.

On top of that I have created scheduled under the parental controls, just to go back in there later to see my settings were reverted back.

On the surface Linksys seems great and would be extremely useful, but it seems buggy and unreliable.

by Constantnormal

I recently (foolishly) opened Linksys – my network had a hiccup that spurred me to reboot everything, and after everything restarted and reconnected and was working fine, I wanted to see if there was a firmware update that hadn’t been installed (yes, I have the firmware auto update set), and was greeted by Linksys telling me that one of my Velop units could not connect to the others. All units appeared to be functioning ok, no red lights. So I followed Linksys ’s instructions and power cycled the node it said could not connect to the others, it rebooted and displayed the same blue light that it had previously. I then used Linksys to reset the network, and when things returned, everything had a blue light, everything worked, but Linksys now flagged a different node as being “unable to connect”. I repeat, the network was functioning fine. I tried excoriating their tech support drones via the “send us a suggestion” link in Linksys , and received the final humiliation … the email was returned as the address it was set to did not exist.

Folks, the this app development person has apparently expired or has relocated to an unused missile silo until the pandemic is over. Velop users are on your own. I have deleted the this app app from my iPad to protect my Velop network from software assaults.

by Intenseapple

When it works, it works well. When it doesn’t work, you have no idea why at all and can do nothing except wait until the next day to call support. Why does it take 30 seconds to connect to a node for setup via Bluetooth? Why does it force you to wait 3 minutes while connecting to a node with no option to cancel? I’ve even had to uninstall the entire app because it would let me leave the “would you like to continue setup” screen. Seriously consider some better exception handling and giving the user more control if needed. Also, being more clear on specific functions and how they will affect connection. For example, scanning for channels appears to disable the access points and only ever results in an error (after 10 minutes with no way to cancel of course). For some users, blindly praying that Linksys works is fine, but there needs to be better and more clear communication when things go wrong.

by Andrej Fox

This has been a great router and Linksys is really fancy but in all honesty a HUGE flaw is not being able to remotely and very easily turn internet on and off to individual items in the list. What really is the point for all the other stuff for your average user If not to control the flow of internet??? Kinda pointless. Every now and then I want to devote resources to my TV that is streaming something important and cut access to other devices and to the kids devices but if I have to walk around the whole house and do it manually then what’s the point of Linksys at all??? Other then that it’s a great app, very organized and a good router for the money. (And yes I know about device prioritization but I want to remotely control things just like my thermostat etc without walking around and turning off 15 devices WiFi only to have someone turn it back on manually right after I do it)

by Philoratio

Linksys made it easy to set up my WiFi network. That was faultless. Linksys shows me the devices logged in to my network, and allows me to test bandwidth from my provider. I like those features. On the other hand, when I tap the “back” button after looking at a device that is currently offline, I go back to the list of devices, rather that back to the list of offline devices (it is the behavior I would expect to require tapping “back” twice). Also, the there is no way to get an alert when a new device joins the network, and I cannot connect to my velop devices when some cloud service is unavailable. I should be able to connect to my devices when there is a problem for more diagnostic data. Linksys should tell me if the upstream connection is down or not, or provide other diagnostic information, as appropriate.

by Macabre!

I had to purchase a new router after I had an alarm system installed in my home..it was a smart alarm system which consisted of a wireless controllable front door, Two wireless indoor cameras, two wireless thermostats, and two overhead smoke/heat detectors.
Without realizing it everything on the smart home system affected my router bogging it down when I went to use the PC...I always used this app and at the time I had the best this app had to offer in routers which was I can't remember but it was the one previous to the EA 9500 that I'm writing about now. After reading the specs with all the antennas and the new technology I gave this a shot for $400 at the time and when I got back on my computer everything was cleared I was able to fly bonnet especially with gaming and I do play AAA games..
Also in my home I rent out eight rooms and not only does everyone have cell phones but they have laptops as well so that's a very busy system when I checked Linksys sometimes AC up to 24 items on there at once without even affecting the band with I highly recommend this unit

by JFLund

Linksys does what it is supposed to do. It lets me easily change the settings on my mesh network, determine what devices are connected to which node, set-up statice IP addressed, and optimize the network as far as my limited knowledge of networking allows

My only gripe is that the help file does a poor job of explaining what the various settings do. They have gone too far dumbing it down for brevity. Most help entries give an extremely generalized idea of what a setting is used for, then basically say “we recommend using the default setting” - leaving out the implied “because you are not smart enough to understand the concepts involved.” It’s hard to this app them too much because it’s what every manufacturer I’ve used seems to do these days. I just wish they could offer more in depth help for those who are not network experts but would like to setup a well-formed network.

Otherwise, Linksys is fairly well laid our and intuitive.

by Shogut

UPDATE
Linksys now works for me again! I never got a response from this app support but the newest version of Linksys and rebooting the router got it working again. I wish this app would include some recommendations with Linksys updates. If rebooting the router is necessary to get Linksys working again, mention that with the general “bug fixes” comment. Especially since everything is controlled through Linksys . My next step was going to be a factory reset.

Previous comment:
I can no longer connect to my network with the latest release of Linksys . It loads but doesn’t acknowledge that I have any nodes. In some menus I can briefly see my settings but then get “Unexpected Error” in all cases. I tried contacting this app support last week from Linksys which attaches a log file to the email but haven’t gotten an update. It doesn’t seem like the newest release was tested at all.

by Now-This-Is-Living

At first glance, I was impressed by the sturdy and eye catching packaging; very modern. Unboxing was simple but I would really like to see more eco friendly packaging. Installation/set up did take quite some time, but I’m convinced that it was the poor WiFi connection throughout my house. Devices look clean agains the walls and are simple to keep clean. Connecting my devices was the most straightforward process, as Linksys walks you through a very small amount of steps. I’ve been using all of my devices in areas I once couldn’t; patio, backyard, basement, garage, front yard, and driveway. This is the first time I have gotten full WiFi signal outside of the room my modem/router is in and I cannot be happier. I was ready to sell this house after cycling through various local internet providers and once I experienced this extended WiFi, I immediately felt relief that I could work from this home that I love so much.

by EZabala

It’s been just a few months since we purchased your product. So far it works as expected. However, I am disappointed the speed test feature is gone. We run a business from home and use the highest speed available internet available. The speed test helped us determine something was wrong with our router. Our provider sent out a tech who confirmed it was not working up to par and replaced the unit. This is something we would not have discovered so readily without the speed test of your app. I can’t keep imagine why it was eliminated but it was definitely a negative for us. The system as whole seems incomplete without the speed test feature. We’re in the dark about our system speeds and if it’s operating as it should because the speed test feature is gone. Good system but bad choice to eliminate the feature from Linksys .

by Davpen88

Like that I can control who is on line an when for the children. Parental portion in router doesn’t work as it should. You set the time you allow for child to have internet access it will work a day or two at best then I get calls or confronted about not having access when they actually should have it. Have to cut off parental control for them to gain access again. It sometimes gets sluggish when trying to video stream an others are playing games I have to watch videos in SD. Overall it’s a good router but for what you pay for it I expect it to work flawlessly but it doesn’t so that’s why I give only 4 stars.
I had the exact one but refurbished an it only lasted a year. So thought I would try a NetGear 6400 Night Hawk. I didn’t like it at all not near the control. An getting it to work with iMac was a choir in it self. So went back to the this app 5400

by CT412

To start the system was easy to setup, it works great also. I have only had an issue one time. I came home to all the lights on the modem and nodes red, I called the customer service number in Linksys and waited for 45 minutes. Once someone finally answered it was pretty laughable. The tech must have been just learning English, didn’t know what iCloud was or the system I have was. I spent another 35 minutes giving the poor lady my email phone number and the model number of my system after this she tells me I’m connected to the wrong department lol and that she’s is going to put me on hold for 2 minutes while she creates my case file and then transfer me to the correct department. I’m literally still on hold waiting to speak with the correct department 2 hours 14 minutes lol.

by ShadowArmor69

Linksys works even with iOS 14 (smh) and the router works well and has excellent range so in short the 1 star ratings(after reading several) are because people have no clue how to use or set up things they buy or use. I.E - Linksys lets you restart your router no need to manually unplug it and that’s a simple example, and for everyone complaining about the product or app I’m glad your so intelligent you can make your own that’s so much better so why are you buying or using other products? And also no one cares if an app can go to landscape or not it’s an app not a game or movie smh lazy self entitled people Linksys with their recent routers and nodes is excellent and anyone who doesn’t think so should take all their fancy over priced tech back to the store for a refund because your to stupid to use it anyway, also no one wants to hear your trolling comments and net gear is junk so stop pushing it like you get commission on the sales thank you for your time 🥳

by CCguru

When you are at or near the very top of the technology you become a big target for about everything. For now it is clear that Velop and Orbi are the two that are constantly in the shoot off. I have a 2X Velop system and spare no expense in optimizing my home network. I go through routers like paper towels looking for better. Who knows what will be down the road, but today it doesn’t get any better, in my opinion. Setup is brain dead easy and performance is great all through my 2600 sq ft house. I get right at or near my 60 Mbps ISP throughout the house on 5ghz. This is not a router for the super geek. It is made to more or less just work (well), and does not allow for much tinkering or customizing. I had to kind of get over that in the beginning, but after a year of great service, I am really happy with Velop.

by My.Iphone7.And.Itunes

Very helpful and informative. Linksys used to be problematic on occasion where it would not let me connect and login, even though the Internet is working just fine and throughput seems good, even after resetting the router I could not log into Linksys . Just had to wait a little while and it was good again. I believe they fix that issue but I haven’t seen it in quite a while now

So, I may not use Linksys frequently (at least a couple times a week). It’s quite handy for when I want to reset my router, or when I need to pause Internet activity on certain devices (the parental controls can be a godsend When your maniac children do not want to listen to their parents and go to bed on time.... ;-).
Some other great things about Linksys -
- I love being able to easily and quickly set up guest Wi-Fi
- It’s simple and handy to send a friend a text with my Wi-Fi password
- and a quick scan will tell me all devices that are connected.

These are just the basics without even getting into the more advanced settings.

Whether you are Tech savvy or had to have your Son/Grandson set your router up for you —. Give it a shot. You may not end up using it very often, but you’ve got nothing to lose, and if you do, I think you’ll be happy with it!

by Bubba From SF

I recently installed a Velop Whole Home Mesh Wifi network and I am very pleased with the hardware and my network. But I am not at all happy with the this app IOS app on my iPhone11. When accessing the network administration, Linksys frequently is slow to connect, it hangs or freezes. I recently tried to access Linksys , it indicated that I needed to enter my email address and password. After entering my email, Linksys froze and would not let me enter my password. When Linksys started working again and I entered my password, I got an error message indicating that I made to many attempts for password and I would be locked out for two hours (or I had to reset my password). There is something seriously wrong with Linksys and it is ruining my experience with this app.

by Gmbuen

We have Verizon Fios fiber optic which is suppose to be the fastest. They got changed to Frontier. Started to slow down. Then started to have issue connecting wireless to the the wifi wireless. They changed the modem first. It was ok for a short time. Then started having issue again connecting. Technician came and change the modem again and upgraded my service to a faster internet connection. Again started to have issue a couple days later. Another technician came and added a box in the garage. I told him that we use to have very good connection to the wifi before the company changed to Frontier. He recommended to get a google whole house wifi extender. I bought a this app system. It’s a great system. Now we have a very good wifi connection anywhere in the house. Even across the street I can connect to the wifi. Thanks to this app Velop. I recommend this system to anyone that has wifi connection issue.

by Wreshles

My biggest complaint about Linksys and this system is that I cannot choose which devices connect to which node. I have a node for my bedrooms that’s 10 feet away, but all of my devices insist on connecting to my living room hub that’s a good 50 feet away and through multiple walls. As a result, my signal is awful back in by bedrooms and defeats the entire purpose of the mesh system. It makes no sense whatsoever.

I tried restarting, optimizing channels, etc. nothing works. They need to stop idiot proofing things and give the customer some power because I can’t recommend this product due to this feature of being able to choose which device connects to which node being available. It’s been a complaint since this system came out for many people and they have yet to address it.

I’ll definitely be going with a new WiFi solution in the future if this feature isn’t added in the very near future.

by А-Фокс

This has been a great router and Linksys is really fancy but in all honesty a HUGE flaw is not being able to remotely and very easily turn internet on and off to individual items in the list. What really is the point for all the other stuff for your average user If not to control the flow of internet??? Kinda pointless. Every now and then I want to devote resources to my TV that is streaming something important and cut access to other devices and to the kids devices but if I have to walk around the whole house and do it manually then what’s the point of Linksys at all??? Other then that it’s a great app, very organized and a good router for the money. (And yes I know about device prioritization but I want to remotely control things just like my thermostat etc without walking around and turning off 15 devices WiFi only to have someone turn it back on manually right after I do it)

by Mnjhhk

Linksys surprised me. Netgear and a few other systems have apps, but they lag, log out, clear data, and lack features. Linksys stays logged into your router system even if you aren’t connected to your local wifi.

However, Linksys and wifi lacks a few features. Most common routers have a data usage intergration, with options to shut off the internet when it is reached. I wish this system would allow you to set a limit, since most internet providers do have a limit with overages. There is very basic parental controls, and it takes a bit of time to figure out how to use it. Sometimes if you unpause a device, it stays paused for several minutes. Setting up the router was easy, although it took about a week for the wifi to stabilize. Make sure that the node connected to the internet directly is a tri band node, with the dual ones in other locations.

If these features were added and revised, this would be an A+ product.

by 8CX

I own several businesses and decided to upgrade all of my routers including the one at my home. I bought the this app EA7500 for two locations and a fairly high end Netgear router at a third location. The Netgear works fine but is a bit more cumbersome to navigate and the parental controls are not nearly as customizable as the this app.

The this app is AMAZING at keeping my kids off sites they don’t belong on. It’s so easy to use and the phone app is just as good as being on the admin PC directly connected to the router. I can set times when the internet is paused on their devices as well as manually pause it to get their attention and regulate screen time in general.

I don’t normally write reviews, but this router is more than deserving of a 5 STAR rating! Thank you this app for helping keep my family safe!

by HASyvJrOrUs

I was such a google WiFi fan for mesh network systems, because of cost and ease of use and setup. I set up the Velop system a few years ago and I found it to be irritating at times because if one of the nodes didn’t connect correctly, you would have to start all over again and hope it would work. Now, after Velop refined the setup process, added some additional features google WiFi doesn’t offer, and brought cost down for a three pack, this is the best budget mesh network system on the market! My favorite feature is the ability for Velop to be set up as an access point AND still keep the mesh network setup! Google WiFi does not do this. If you are looking for a great, solid and customizable mesh network system, Velop is your product!

by RHRkiko

To describe the Velop system as a whole house wi-fi mesh system is an understatement. I operate a farm and I use six of the Velop nodes to provide wi-fi in all of my farm buildings, in addition to the whole house. In addition to several cell phones, laptops, mini’s and a printer throughout the mesh, I use it to support 11 YI security cameras. I use the cameras to monitor livestock located in several buildings and outdoors. YI recommends a maximum of 12 cameras on a network only because there may be delayed response from the network. I am at 11 and have not experienced response problems. The nodes are easy to set up and Linksys is easy to use. Once in a while a node will drop off line but it is easy to determine which one from Linksys and easy to reset. The Velop mesh has saved me a lot of time and money compared to a hard wired system.

by Phil122209

had a netgear router and it was ok. Little temperamental - would over heat from time to time and speeds would drop to nothing.
Mostly i could cope with the hardware but the software was a massive pain in the a.
I could log in to the route from my web browser, but functionality was limited - no parental controls. Netgear genie on my phone worked quite well the two times it worked. Mostly it would fail to log in. Brief search and saw lots of people had been having the same issues for more than a couple of years.
So i bought lynksys. So much happier. Looks better, stronger signal, was easier to set up (ok, none of them are difficult), and both Linksys and the web based tools are sooo much better. Wish i has switched a lot earlier.