The Star-Ledger Status
Published by The Star-Ledger LLC on 2023-09-19 Welcome to The Star-Ledger new and improved eNewspaper app! Enjoy 24/7 access to
New Jersey’s largest newspaper. Stay in touch with award-winning local news
coverage, daily features, sports, entertainment, special sections and more,
right at your fingertips!Your new eNewspaper comes with an enhanced reading
experience.
Are you having issues? Select the issue you are having below and provide feedback to The Star-Ledger.
problems reported in the last 24 hours
Reported Issues: 6 Comments
By Geoffrey Alan Clay 2 months ago
We have an issue with not receiving our paper on a regular basis. Most recently we missed Friday, 2/16 and today 2/19. I tried to start an on-line chat but will not give my personal or credit card information as required to continue. This is a continuing issue and has been reported many times. We are subscription customers and I would also like to know when our subscription expires including any credits to our account. Geoffrey Clay, 33 Pine Ridge Dr., East Brunswick, NJ 08816. Telephone: 732-846-8876.
By Stephen Leissing 8 months ago
Today is 05/10/23 and once again I must report a failed delivery of my subscription. I have previously reported the exact same failure to deliver on numerous occasions beginning with the last months of 2022 and continuing into this year. Please be advised that if this becomes a trend as was experienced earlier this year I will cancel the subscription and post widely and loudly about the inability of the Star Ledger operation to honor the terms of their contract for daily and uninterrupted delivery. This is MOST AGGRAVATING!
By Addie Rufino 1 year ago
I have been a Star Ledger home delivery customer for years. I pay for print delivery 7 days a week. It's expensive. The delivery of the paper for the past year has been terrible. It gets delivered late morning if it gets delivered or not delivered at all. This week I called the Star Ledger because the paper was not delivered on Tuesday. I was supposedly credited for Tuesday and the paper was delivered to my doorway on Wed and Thursday but not delivered today Friday. I didn't ask for it to be delivered to my front door and it was very nice of the delivery driver to do so. The driveway is fine. I'm not sure what's going on. I do have access to read the Star Ledger on line, but I am one of those people that really likes to read the paper in hand. Are you having delivery driver problems in my area? Its very frustrating and I really do not want to cancel the paper. Addie Rufino 973-540-9448 99 Patriots Rd Morris Plains NJ 07950
By Stanley Von Hagen 1 year ago
I have not been able to log in to my account. When I click on "manage subscriptions" it goes into "loading" mode and stays there. All I want to do is to suspend delivery from Wed. Sept 21 and resume on Wed Oct 6. I have been a subscriber for many years and have never had this kind of trouble notifying S-L of a vacation stop until these past few months.
By Mary Ann Vetter 1 year ago
My newpaper was delivered to my neighbor again My house number is 3 but I am the SECOND house 3 Julip Ct. Somerset NJ 08873 Mary Ann Vetter
By Adrienne Trivella 2 years ago
For the past several days I have received error message E24 this despite being a digital customer for many years.
Common dislikes about The Star-Ledger app
- New app doesn't recognize user ID
- Unexpected glitch
- Unable to download issues
- Cannot print puzzles
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Common The Star-Ledger Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot The Star-Ledger app on iOS and Android devices. Solve all The Star-Ledger app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
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Developer: NJ.com
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Additional features include a 30-day archive, bonus magazines and supplements, image galleries, interactive puzzles and games, ability to share articles with friends and family,and more!. Receive full digital access to NJ. com, including Subscriber Exclusive stories, eNewspaper and subscriber newsletters. Your subscriptions may be managed (and auto-renewal can be turned off) by going to your iTunes Account Settings after purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period. Subscribers of The Star-Ledger receive full access to each edition at no extra charge. Stay in touch with award-winning local news coverage, daily features, sports, entertainment, special sections and more, right at your fingertips! Set your reading preference to either the print, replica version or the digital version of the newspaper. Payment will be charged to your iTunes Account at confirmation of purchase. Enjoy 24/7 access to New Jersey’s largest newspaper. Welcome to The Star-Ledger new and improved eNewspaper app! Your new eNewspaper comes with an enhanced reading experience. Simply sign in with your existing Star-Ledger email and password. No cancellation of the current subscription is allowed during the active subscription period.
