The Star-Ledger Reviews

by Diane132

The previous iPad app worked great…why did you have to replace it with an inferior, broken app? Every few days I am unable to download an issue to read. Today is one of those days. I click 'download' and get the message 'preparing to download…..and that’s where is remains. If I close TheStarLedger and try again, same thing happens. I pay to receive issues every day, yet several issues a month I do not get because of this inferior app. When are you going to fix this?

Preparing to download

by Yarnsmith

The newest app version is not user friendly, and has taken away the ability to print and share from TheStarLedger . In the previous app I was able to print the crosswords easily, now I have to screenshot and hope the size is big enough to read the clues.
I’m giving it some time, but right now I’m less than pleased.

by Teacherosb

I read the Star Ledger on my iPad. I never had any problems with the old version of TheStarLedger . This version is very annoying! Just when I sit down to read my paper, TheStarLedger HANGS! Nothing I can do but try again the next day. The entire screen becomes non-responsive and I have to totally quit TheStarLedger to try again. If I can’t download the paper why am I wasting my money on a subscription???

by Roholla

The last version of TheStarLedger worked just fine. This new version does not allow you to print any of the puzzles. The “official” workaround is to take a screen shot of the puzzle and print the screen shot. Really?! That’s the best they can come up with. Whatever happened to making sure everything works before you force a new version on your customers!

by Deacon169

I’ve been subscribing for the Star Ledger for year, but for the past 6 weeks I have been receiving inconsistent service. I have not been able to connect with my subscription at all for the past 2 weeks. I only requested a digital rendering of the Ledger. I do receive notification from my mobile devices everyday, but all I keep receiving is a demo and a way to start another subscription. I contacted the Star Ledger support group, and because my subscription is through iTunes they have no account for me. Apple/iTunes is receiving the monthly fee and is depending on TheStarLedger developer and the Star Ledger to communicate and provide the necessary service. I’ve gone back and forth with the support staff of the Star Ledger, and the only way I can communicate with the developer, is through this review. I just want this issue resolved so I can continue my subscription with iTunes. Please respond.

by Dydyfu

TheStarLedger works very well. I like that I can expand the articles and pages, allowing for easy read of the articles. I do like the paper overall, seems to be just enough and well covered.

Thank you...

by GK194a

I like TheStarLedger very much. Only fault is sometimes I need to restart it a few times to have the newspaper load and also can’t get it to default to the right edition.

by Rg2324

Although I now live in Florida, the Star Ledger is my first read of the day - with my morning coffee. TheStarLedger sometimes doesn’t work, which is why the four stars - but thank you, Star Ledger, for the online version that looks just like the real paper!!

by Gradycodey

I realize that it was important to update the platform, but this roll out has so many glitches. Four days of trying to access paper with no success. I have read Star Ledger online for years since we live in Florida but still follow New Jersey news. Highly frustrating process with literally no response to email. Fix it now, or put it back the way it was!

by Sr.Jacqueline

The digital edition is just like the paper! Makes it easier to read than other papers. I can email articles to myself and friends and a few times I’ve posted articles on Facebook. It’s also possible to email some of the journalists as well as a letter to the editor. I’ve been reading the Star Ledger for years and have had the digital edition for about eight years. Love it!

by Cellojane

Even though I still like to actually read the physical paper, the advantage to TheStarLedger is that I can change the font size and also get the whole article in one place. This is very helpful for longer articles

by Bhbhnmj

I like the touch and feel of newsprint. This on line edition captues that feel and give me all the new I expect. It’s format is better than the on line New York Times or the Washington Post.

by Fasteda

I really enjoy reading the Star Ledger on line. I can’t find news about New Jersey and my local area anywhere else. The format is a pleasure to read. I see a thumbnail of the printed version and when I click on an article, I get an easy to read version that I can read on my iPhone, iPad or desktop. I also read the New York Times but it’s on line format is not anywhere as good as the Star Ledger. The Stare Ledger is my best source of on line news.

by Mshumeyk

I have beed a long time digital only subscriber and had no problems with the Olive digital edition on the PC and later with TheStarLedger when I got my first iPad. As with everyone else the new app doesn't recognize my user ID. I called customer service last Sunday and was told the new app had an unexpected glitch and I was given instructions as to how to view the paper with Safari, which I had figured out already and which is awkward. The most frustrating part of all this is the daily email from the Star Ledger telling me to view the paper in the wonderful new app. It would be much more appropriate to be sending us emails apologizing for the issue and advising a time frame for correcting the problem

by Pomsylvania

Best part of the Star Ledger is the free online edition. Allows me to share interesting articles & info with others, keep on my phone useful references, recipes, etc & read the paper while I’m away on a trip. Love it!!

by Lori12_61

Love getting the StarLedger every day in a digital form. They are always updating the info. I read it on my iPhone which is not quite ideal, but I like the news at my fingertips. Glad I could support our local newspaper .

by Jumping Jack Production

I love being able to read the Star-Ledger on my iPad where ever I want, and be able to share articles with family.

Very easy to access, read, and find previous editions.

A big thumbs up!

by Sphman

I have been using the SL app for years now and it is absolutely the best way to get the news! There are no annoying flashing ads to bother you and the straight forward copy of the paper is very enjoyable to see. I still get my Sunday paper delivered, but for the rest of the week, anytime, anywhere, I can get my Star Ledger like I always have!

by 14BuddLLC

How refreshing to have the publication waiting for you every morning. No waits or problems downloading. Just another something not to worry about. Confidence it will be there when you want it.

by InvisibleChezburger

Full pages with ability to see all articles avoid the group think of the other apps that push “most viewed” and other organized displays.

by StarbaseDoug

The new version of TheStarLedger is no longer ergonomically sound. The initial view of each page shows the entire page in a font that’s way too small to read. Each and every page needs to be expanded. Then flipping to the next page takes two tries each time. The older version filled my iPad’s real estate. Moving the page up and down within the iPad worked just fine. Also, now there is a limit of how large to blow up an image. This comes in handy when looking at detail.

If you had to insist of changing TheStarLedger , couldn’t you at least give us the ability to switch back to the older and better view?
I designed websites for a living and this update is an example of an app that was not adequately beta tested.

It’s funny that another newspaper I subscribe to, the Atlanta Journal Constitution changed their app so that it looked like yours does now. They just release their new version so that it behaves in the way I describe above. I hope you listen to your subscribers because they did.