Contact 7 Wonders Support

by Zee_Gee

I have had the 7 Wonders game on my phone for the past 2+ years and have played it on a *daily* basis. The interface was simple and I never ran into any issues with the app.

Then at the end of February 2021, the app was updated to coincide with the new release version of the board game, so new cards were added. However, this new update has been a trainwreck. I have encountered issues with the game where certain actions are either not permissible that should be or flat-out lock the game so you have to reset the app. I have emailed the developers twice about this since the release and have seen little in the way of a fix. The lack of transparency and communication to fix these issues is unacceptable, and a previous go-to mobile game is now a disappointing shell of its previous self.

I’ll change my rating if these issues get resolved, but until then it’s totally warranted!

by Movingtolyft

It has potential, but still very buggy and needs better matchmaking. If I want to play a 4 player game, it means I want to play a 4 player game. After TEN SECONDS of searching, it ignores your request and places you into any size game. Also, if you leave even from the main screen when the game isn’t full (I left because I got put into a 7 player game against my wishes and there was only one other player in it), it counts this as disconnecting. Then, you can’t find a new match for a long time. It says 3 minutes but the counter doesn’t work and you basically can’t play for a long time (I just waited over 10 minutes and it still won’t work).

Also, they need to have some time bank for making decisions. Some people take a long time to choose EVERY turn. There needs to be like 60 or 90 seconds total for all turns in an age.

by Oshimisan

Wow, talk about a product not even remotely ready for release. I play iOS board games all the time and after poking around a bit it is safe to say this is the worst launch I have ever seen. The tutorial consistently freezes for me when it asks me to play the brickyard. The game itself has no way to zoom into my played cards or those of my opponents. I’ve never been through a game that didn’t freeze before it was over. I read some reviews that said I had to log into the network to play offline - bad design. So, I create an account using a UI that provides no feedback upon submission - bad design. Then I log in and it just gets stuck on ‘Loading User Profile, which I honestly can’t tell if its bad design - meaning it’s actually downloading content - or just a bug. This is not a release worthy build folks!