Sortly Reviews

They have tried to turn Sortly into a money-making machine, and they have disabled core functions for long-term users. It is worse than extortion because you are not compensated for all the time you wasted using Sortly. I’m serious. My wife spent 5 hours uploading pictures to Sortly . They were only saved on Sortly and not her camera roll on her iPhone. Anyway, she couldn’t get the photos to synchronize for some reason. We tried everything to resolve it to no avail. So, we tried logging out and logging back in. All of her latest photos (like 250) were lost, and hours upon end of work was lost. I logout and login to systems all day, and I don’t expect to lose data and photos when I do so. Shame on you this app! My request for help has gone unanswered to my satisfaction. It is like they play run-around games when you try to find out what happened to your pictures.

Have had nothing but problems with this program. It is very simple programming errors that they seem not to care about or address at all. Every time we have had issues, we try to call, but there is no number they just make you email. However I receive a response saying they will get back to us and then never respond from there. We are basically just communicating with a computer system with no human interaction.

Problems we have: (1) website doesn’t communicate with app and is severely delayed. (2) Items don’t update when you edit them. For instance, I change a quantity on an item, press save, and it doesn’t update. Have to do that about ten times or more for it to register. Causes major problems. (3) when you move like items back into a folder, they don’t merge. So if you have 2 of the same item, move one over to a stage, and then move it back, it duplicates the item instead of merging back with the original.

OVERALL LOTS OF PROBLEM AND ABSOLUTELY NO HELP ON BEHALF OF this app. IF YOU ARE LOOKING FOR A BASIC INVENTORY SYSTEM WITH LOTS OF GLITCHES, THIS IS FOR YOU!

First let me say that app functions quite well. The one huge feature missing is when you have several folders nested and then an item in the final folder. When you are actually in the item it does not show you the path of how to find the item. For example: Attic > Back Shelves > Middle Shelf > Box 1 > Video Camera. It does show this path (albeit very small font) in the Search function. But it should be inside the detailed view as well. Otherwise it kind of defeats the whole purpose of Sortly .

But it doesn’t matter if this is the greatest app in the world because the price is so far out of bounds. Developer’s have gone crazy lately with this subscription based pricing.

Sortly is basically used to inventory your household or business items. So it stands to reason that people will be using Sortly for a long period of time. But if I want to use Sortly to inventory my house over a 10 year period it will cost me $500. That is crazy!!! $500 for an app on my iPhone? That is almost as much as the phone itself. Absolute insanity and greed. Luckily there are other great options out there with flat fee pricing so I can actually own my data. I don’t like the fact that I am only “renting” my data with Sortly and they can change the pricing plan on me anytime they choose.

I subscribed to Sortly a year ago to inventory a small children’s book collection. At $4.99/month, I felt this was a reasonable price. For the last year, I’ve taken pictures and painstakingly entered books/details, up to over 700 entries. Two days ago, I receive notice that my subscription is no longer available and the only plans that are offered cost around $500/year. The only option I’m given is a free account with up to 100 entries or exporting my info within 3 days and canceling my subscription. I’ve looked over other complaints about their high pricing and see their excuse is that they’ve “transitioned to business plans” and see that they don’t offer smaller pricing to people like me, that were attracted by what it appeared an app with a name like “this app” would be meant to do (i.e. sort and inventory household items and collections). Now that I’ve entered everything and used it for the last year (and yes, it worked great for my needs) I guess they expect me to give in and pay the higher price. This is an awful way to treat people.

I have been using Sortly since 2014 for moving. I have moved around 5 times since first using Sortly . I loved everything about it from taking photos and printing out QR labels. It really helped keep my move organized. I loved finding something that I had packed up in a moving box quickly and easily using the QR label. It sure did beat opening tons of boxes and throwing items around trying to find the one thing I needed.
I am moving again here soon and I went to this app right away to start the tedious task of packing only to find to my dismay that the once free tools within Sortly are now priced. I’m not saying affordability priced, but RIDICULOUSLY OVERPRICED! Over $400 for a tool that used to be free! I’m seriously disappointed with the developers of this app. They definitely lost my recommendations to friends and family(which I have on numerous times)HIGHLY suggested they too use Sortly. Not any longer. I’m very sad to be parting ways with this app. Time to find another more affordable app to assist in making my move less stressful.
-No longer a valued user for this once great app.

Like many others will point out, this is a great app. Feature and functionality-wise it’s a great inventory management product. The problem lies in their short-sighted subscription pricing strategy. They price based on items inventoried rather than on transactions or turnover. This means that people who use Sortly for home inventory (large inventory but almost no transactions other than the initial capture) are charged more than businesses who have smaller inventories but lots of transactions/turnover. Since becoming a customer I’ve seen my monthly subscription increase more than 300%. Last year I appealed to their support organization and was given a “grandfathered” price but this year they are insisting I either cut my home inventory in half or pay an increase of $180/month for my 4,000 items. This is a ridiculous amount to pay for data storage and considering that Sortly functions largely the same regardless of whether I have 2,000 or 4,000 items it is a bitter pill to pay $2,160/year more for the benefit of not having to move to another platform. Needless to say, it’s time to look for another option…

We’re a home stage business so we have quite a lot of inventory. This system’s theory is great but in reality, it’s a pain in the @&$. And yes, it’s expensive bc it doesn’t put out any value for the money we’re paying and investing our resources and manpower into. It lacks a drag and drop system. There are days when we can see quick snap shots of items in each subfolder, then there are days when it shows those folders are empty. It doesn’t track where the item’s been history if that job site gets deleted. We’re limited to listing out only 50 vendors when we need to track a lot more. You’re constantly needing to use more clicks than necessary. By the time we’re done creating a manifest/pull for each job, my arm and wrist is sore because the “next” and “save” buttons aren’t near each other. We can’t see the “Available” inventory without having to go out of the screen to go into a job site’s catalog and vice versa. We sent them a whole list of things that could use improving but barely anything has been done. The system’s always down. We reply on this every single day. I wish we had never gotten into this system to begin with. Now we’re stuck with an inferior product.

An FYI, since Sortly wants you to create yet another account to then waste your time building your inventory, only to find that there is a cap for the free account- it is 100 items. I understand the need to make a profit , but I do not understand the lack of information regarding this requirement. I am trying to keep track of my rock and mineral collection, and I am definitely NOT EVER going to pay $24 a month to keep track of the minerals in my collection, no thank you. Perhaps a $10 or $20 one-time purchase for life, but NO, I do not find $24 a month reasonable for what I want to use Sortly for, and many people won’t, either.

Please stop wasting people’s time by instead CLEARLY stating what is and is not included for each level of Sortly, and at what cost. Stop playing the what’s it cost game. I should not have to Google this information when there is an APP DESCRIPTION right in the Apple Store which is supposed to do this for me.

Thanks.

My goods are located in a place with weak wifi. Sortly apparently requires updating in real time for every single adjustment? It's so tedious and time consuming to wait for it to reboot the entire catalog and all the photos after every entry that it makes pencil and paper look like a rocket ship. So you can't for example, do a count of all goods in a folder off line, and then sync it when you are done. It works offline, but as soon as you go on line you lose all the data you just entered (it reverts). Perhaps there is a work around, who knows? As far as I can tell from 30 minutes of looking, their customer service consist of a list of questions and answers, none of which mention off line adjustments. They don't seem to have interest in communicating/servicing customers. So if your goods are in a refer, or basement or anywhere that does not have smoking broadband, or if your wifi plunks out occasionally, good luck. Maybe I am wrong, who knows, no one to ask.

I like Sortly. I use it to manage my supplement inventory so it’s easier to order more. Before the latest update that requires you to register, this was simple to use. Now, if I want to update the quantity of something, instead of just being able to touch one button and then a minus sign to decrease it, I have to do a bunch of keystrokes. I get that this is easier for business users who may be increasing or decreasing inventory by large quantities, but could you go back to having it all on one screen and maybe letting people have the option of just pressing a + or - to change in single increments and a second option for larger changes. Fewer strokes are better and now, doing something simple takes three times the strokes than it did before. There is a way to please everyone, I think.

this app is hands’ down the best app I’ve come across. It is so intuitive to learn and I continue to be amazed at the practical functionality. It does what I need without overdoing it (unlike most of the other apps I’ve come across). This is a real game changer for me as I am trying to get my inventory organized. I sell in different places and up until this app came along, honestly I didn’t really know where all my pots were! Now, I have a photo to go along with the listing so I know which piece is where and I can generate a .pdf that has the listing and photo to keep my books straight. I would love to upgrade to be able to generate barcodes but maybe on down the road I can do that.

Thank you for a truly helpful app that made my life EASIER instead of HARDER!

Hope you have lots of success with this. I think you will.

I love Sortly! I'm still using the free version and its so easy to use that not only do I have a couple of my collections uploaded and organized, but I have started to use it for my kids toys and books too. Amelia Bedelia, fancy Nancy, and Skippy Jon Jones are some favorites. Because we go to the library to borrow books I can't always remember which titles we actually own, so when I'm at a second hand store I no longer end up buying duplicate copies of a book we already have. Same with their toys- trolls, my little pony, hatchamils, shopkins, etc. one of my kids loves to "check on their stuff" so I added folders for stuffed animals, super heroes, Lego sets, etc with just a picture of the item for them to scroll through & they love it.
And because you can export and save the data, my spouse is considering using Sortly to keep track of all the household manuals, receipts, etc.
Highly recommend Sortly!

I’ve enjoyed using this app to get my team workshop inventory organized. The apps are very handy. Using the Advanced level. I imported around 700 items and missed fixing something before importing the data. So I am clicking on each item via their web interface and fixing each. So many clicks! I should have been more careful.

I would really, really like it if they supported a wireless label printer, like the Dymo model. They only support the Dymo label writer 450 which connects to a PC via USB. So all those smartphones and iPads in the office can’t make a label. We end up making a label, sending it via email to the person with the label printer and then they print it. Yuck. Looking forward to this obvious need.

I read about Sortly in a news article just over a year ago. It had amazing reviews so I decided to try it to do an inventory of my extensive novelty collection. Sortly is awesome! Using my own list of folders and tags I am able to catalog and index my collection. I use the folders to distinguish different groups of items in my collection and tags to cross reference the items by a multitude of categories. This process has simplified my inventory while giving me a powerful set of tools to pull out subgroups in a variety of ways. I can change folder names and tag names on the fly and add or delete folders or tags at any time. I have complete control of my collection.

In addition, I can print out a catalog of my collection by main category or export the data and manipulate it in any way I want.

We will be moving soon and I look forward to using this app tools to help me move more effectively than I have ever done before.

I have used this app help/support on several occasions and the team always provides responses quickly and completely. Honestly, I don’t know what I ever did without Sortly!

I’ve always struggled with how to digitally organize things, and Sortly is fabulous! For example, I like to decorate cookies, and I have a lot of cookie cutters. Sortly helps me to keep them organized and allows me to quickly see what I already have so I don’t duplicate a cutter. My only request: It would be great if I could add a second picture. The first picture is of the cutter with a ruler so I can quickly see the size. It would be nice to be able to also add a picture of a cookie that has been decorated with that cutter. Or for the cutters that are designed for words ( like “Mom”) to see a pic of the word design since it is hard to tell when you are just looking at the cutter what word it represents.

I own and operate a small scale automatic door installation and service company with a few vehicles. Sortly saves me time and money by letting me know if an item is on truck #1 or #2 or sitting back in the shop inventory. And it couldn’t be easier to use too. I highly recommend to anyone who needs an inventory management system. Many years user/happy customer. The only thing it’s missing is some kind of integration into QuickBooks Online/inventory system. Would be nice to import into that… as Quicksbooks has an inventory but it’s pretty bad apart from the financial side of it. Hence why I use this app the superior inventory system.

I used to use an app called iInventory. I had logged in all of my stuff at that time that I had purchased so I would not purchase it again. When I was at a scrapbook Expo or shopping. Apple kept warning me that the company did not update Sortly so one time when I updated my Apple items Sortly had disappeared. Heartbroken I looked for another app. My son told me about this app. I have used it ever since. It is a little expensive… But I know that they keep updating Sortly and also it wouldn’t all the sudden disappear after logging in over 3000 items. Can’t take photos sent how much I paid for except where it is in my house… For that reason it is worth the price.

This is the 2nd Militaria Collection organizer that I have used. The first app I put 100’s of hours into plugging in all the info, and the creator abandoned Sortly leaving me to start all over.

Sortly is much more professional. I subscribe to the online version as well and can look at my collection from anywhere in the world, and from any device. The only suggestions I wish they would improve on is the amount of pictures per item allowed, and I wish they had two categories for value. One for the purchase price and one for what the item is worth. Other than that, great job guys and gals.

This is the first time I’ve ever written a review for an app. I operate a commercial shipping container depot and rental fleet. I looked all over for inventory software that was easy to use and didn’t have 300 extra features I don’t need getting in the way. I downloaded Sortly and within two hours, our intern had the entire inventory organized, with pictures! Possibly the best part is it creates QR labels for all your items so the driver can just scan and check out a box. Absolutely perfect. Wish I’d found this years ago.

For some context - I spent months trying and testing out almost 10 different apps to help me organize my office and home. After a comprehensive search I decided on this app. I have never given a review before but I think this was deserved.

Each app had its flaws and advantages but with this app there was no compromise. I was amazed by how simple and visual it was. It took me almost no time to get started It’s incredibly intuitive and their folders based system makes it really easy to see/organize your stuff.

I was able to catalog my items by location and then tag items based on type. In the last 2 weeks I have logged almost all stuff (over 300 items) and it saves me about 4-5 hours each week not having to manually search for items every time a client calls asking for them.

I did have a couple of issues syncing between my this app desktop and this app mobile but I think it was temporary (maybe because of my bad rural internet) aside from that it’s been near perfect.

My next step is to start using the qr labels feature to so that I can start searching for stuff by scanning to start saving myself more time. I have also sent their team suggestions to make Sortly work even better ( they are saying some of them are already in the works)

If you are looking for an app to get your office organized, I could not be more confident to recommend this app.