今日头条 app not working? crashes or has problems?

今日头条 Status

Last Updated on 2019-12-31 by Beijing Bytedance Technology Co., Ltd.

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Account

40.0%

Connection

20.0%

Not working

20.0%

Something else

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Steve

2023-09-25

I live in Canada, cannot find 今日頭條 from app store, how can I install 今日頭條？

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Common 今日头条 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 今日头条 app on iOS and Android devices. Solve all 今日头条 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

今日头条 iPhone Issues and Solutions

今日头条 iOS app crashes, not working, errors
今日头条 iOS app network issues
今日头条 on iOS has black/white screen

今日头条 Android App Issues and Solutions

今日头条 has errors/crashing/not working
今日头条 server network connectivity issues
今日头条 has black screen

今日头条 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 今日头条 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 今日头条 app crashes or not working on Iphone (iOS):

Close and restart the 今日头条 app on iPhone
Update 今日头条 app to the Latest Version for iOS
Uninstall and reinstall 今日头条 iPhone app
Update your iPhone to the latest iOS version

Fix 今日头条 on iPhone unable to connect to server/internet connection issues::

To resolve 今日头条 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 今日头条 black/white screen (blank screen) on iPhone:

Follow the 今日头条 iOS app troubleshooting guide Here →

今日头条 Android App Issues and Solutions

Fix 今日头条 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 今日头条 app issues:

Force Stop the 今日头条 App
1. On android, goto "Settings" » click 今日头条 app. » click "Force Stop".

Update 今日头条 to the latest version on PlayStore

Clear 今日头条 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "今日头条 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 今日头条.

Fix 今日头条 unable to contact server/ 今日头条 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 今日头条 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 今日头条 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 今日头条 on android.

Solve 今日头条 black/white screens issue on Android:

Follow the 今日头条 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Beijing Bytedance Technology Co., Ltd., developers of 今日头条.