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Company Name:

About: To continuously and noticeably increase the value bank create for the customers, shareholders,
employees, the society and the environment.

Headquarters: Istanbul, Istanbul, Turkey.



Garanti BBVA Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: destek@garantibbva.com.tr

Website: 🌍 Visit Garanti BBVA Website

Developer: T. Garanti Bankasi A.S.


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3 Most reported problems 😔💔

4.8 out of 5

No access overseas

2022-04-28

by LG Lover

Why suddenly I cannot connect to my account. This is outrageous, I am not able to pay my bills or do any business. I am in the U.S. right now and after the last update, I lost connection to the bank. If this is not fixed I will take my business elsewhere.

Doesn’t work!

2022-05-05

by Hassaan Abdeen

Does this App even work! It launches into a blank white page. Nothing else, no blanks, no info, no data… no screen. I’ve been doing this over the past three days. Can you please update this piece of trash!!!

Design

2022-05-12

by 0928 Tracking

The new design of the angle for App is not useful because I have to use upside for the apple iPad.
I use the keyboard for the iPad which is same GARANTI BBVA managers. Then, to use the app for keeping upside is not easy with this keyboard.
Also, the app is visible more smaller than the iPad screen!
The user should can select the app as upside or side depends on the user desire!
You have to add the Face ID feature to the app!
Already, it doesn’t give good service to users by you.


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Why should I report an Issue with Garanti BBVA Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of Garanti BBVA Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Garanti BBVA Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Garanti BBVA Mobile.


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