Contact Stocks Tracker Support

by Thisisapieceofcrsp

I used stock tracker almost every day for 2+ years and finally deleted out of frustration today. Up until a few months ago pop up ads were minimal but starting this year when you open the app the screen is taken over by a pop up in less than two seconds which is incredibly intrusive. Understand that people are going to open this app 5-10 times a day just to take a quick look at the market. I understand there is a need for adds to fund the app but I just want to take a quick look at a stock or market I don’t want to play “wack a mole” literally every single time I open the app, even just for a 2sec look at the markets. If you want to spam with ads maybe do that after the screen is up 5-10 sec? I’m going back to using the stock tracker that was imbedded in my phone when I got it. To be clear stock tracker people, I deleted your app because your adds are too intrusive!

by Torah Lainer

This company has just updated it’s app and actually in my opinion it is a downgrade. Each time I log into it on my iPhone it has automatically returned it to the default specifications for the charts. This never happened before the update. I have to get rid of everything that’s on there and put in my custom indicators myself. In addition one of the big drawback is that I found is that after the end of the day there is no date on the chart to indicate what day it is. I have to write the date in after I print the chart out and this is to be done and every security that I print the chart out for. I really like the outlay of the chart when it is stable. Customer service has also been extremely lacking. I have communicated with the current company at least three times and have not received one response back at all. This is a serious deficiency because problems to do pop-up have no way of being communicated to the company or if they do get my email They certainly do not take the courtesy to send or give me a reply very unprofessional

by Jadecricket

I thought this app was really strong in the beginning, and I subscribed to the “Elite Pro”
Membership. Even though the interface is awful by today’s standards the functionality and utility of the app was undeniable. However, within a few weeks of subscribing my brokerage account from Fidelity stopped working. And in a subsequent update it looks like they’ve removed the ability to integrate with brokerage accounts at all. I contacted tech support to ask what the issue was or for a road map and never heard back from them at all. Also, they have a web site but there’s no login with Apple option so if you use that on the app you won’t be able to view anything you have saved in terms of watch lists on the web.
So i unsubscribed. Hope they fix these issues or someone else makes an app with good real time stocks and a nice interface because they could easily siphon users like me.