mk2 app not working? crashes or has problems?

mk2 Status

Last Updated on 2023-08-23 by MK2 Agency

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13 User reports:
App has problems

User reports 13

⚠️ Most reported problems ⚠️

Not working

61.5%

Account

23.1%

15.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of mk2 Problems 😠👌🔥

- Slow loading times, even on Wi-Fi

- Limited information on movie showtimes, including dates and available theaters

- No option to reserve seats with UGC card, which would be a nice addition

Have a Problem with mk2? Report Issue

Common mk2 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot mk2 app on iOS and Android devices. Solve all mk2 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

mk2 iPhone Issues and Solutions

mk2 iOS app crashes, not working, errors
mk2 iOS app network issues
mk2 on iOS has black/white screen

mk2 Android App Issues and Solutions

mk2 has errors/crashing/not working
mk2 server network connectivity issues
mk2 has black screen

mk2 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever mk2 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix mk2 app crashes or not working on Iphone (iOS):

Close and restart the mk2 app on iPhone
Update mk2 app to the Latest Version for iOS
Uninstall and reinstall mk2 iPhone app
Update your iPhone to the latest iOS version

Fix mk2 on iPhone unable to connect to server/internet connection issues::

To resolve mk2 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix mk2 black/white screen (blank screen) on iPhone:

Follow the mk2 iOS app troubleshooting guide Here →

mk2 Android App Issues and Solutions

Fix mk2 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent mk2 app issues:

Force Stop the mk2 App
1. On android, goto "Settings" » click mk2 app. » click "Force Stop".

Update mk2 to the latest version on PlayStore

Clear mk2 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "mk2 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch mk2.

Fix mk2 unable to contact server/ mk2 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click mk2 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got mk2 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch mk2 on android.

Solve mk2 black/white screens issue on Android:

Follow the mk2 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MK2 Agency, developers of mk2.

About this app

L’application « this app » vous permet de consulter rapidement et facilement la programmation de l’ensemble de notre réseau et d’acheter en quelques secondes votre billet de cinéma. - Réservation : n’attendez plus et achetez rapidement votre billet en ligne par carte bancaire, carte 5 this app ou carte UGC / this app illimité. - Consultation des films à l’affiche et des événements de notre réseau. - Géolocalisation : nous vous proposons les séances à proximité de votre position. - Impression de votre billet directement en salles (caisse ou borne libre-service) ou accès directement au point de contrôle (dans les cinémas équipés: this app Bibliothèque, this app Quai de Seine, this app Quai de Loire). Envie d’aller au cinéma ? Vous n’avez plus qu’à vous installer dans une de nos salles et à profiter de votre film.