SumUp app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
44.3%

Login
19.6%

Screen
11.9%

Crashes
11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SumUp Problems 😠👌🔥

- Flagged transactions as suspicious

- Closed account after one attempted transaction

- Long wait times for verification

- Asked questions about card that should have been asked to the client

Have a Problem with SumUp: Payments and POS? Report Issue




Common SumUp Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SumUp app on iOS and Android devices. Solve all SumUp app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. SumUp iPhone Issues and Solutions

  2. SumUp Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SumUp Limited, developers of SumUp.




About this app

Our app also makes it easy to manage your item catalog, build an online store, sell gift cards, issue invoices, send payment links, and more.  There are also no costs for receiving payment by bank transfer – just a small fixed fee for card payments.  Open the this app App and you’ll find a gift card page for your business, ready to share.  It’s a great way to take cashless payments without a credit card reader.  Simply enter the amount you want to charge, create a link, and share it with your customer via social media, SMS, or email.  The this app App makes it simple to accept payments and manage your business.  Download our app and pair your device with a this app Card Reader to take chip and contactless payments.  Your customers can buy digital gift cards for any amount, and personalize them by picking from a range of designs.  Use our free app together with a this app mobile card reader to get paid anywhere.  So whether you need a mobile POS solution or you’re looking for new ways to boost your business, we’ve got you covered.  Having your entire inventory at your fingertips makes transactions speedy and simple.  With this app, you can accept credit cards and debit cards, plus Apple Pay and Google Pay.  When your customer receives an invoice, they’ll have the option to pay securely online.  Create and send as many invoices as you like with no service fees.  We also make it simple to set sales tax rates, add tipping options, and issue refunds.  The link will take the customer to a secure website where they can complete the transaction.