Krisin app not working? crashes or has problems?

Krisin Status

Last Updated on 2024-04-17 by Myndigheten för samhällsskydd och beredskap (MSB)

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Common Krisin Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Krisin app on iOS and Android devices. Solve all Krisin app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Krisin iPhone Issues and Solutions

Krisin iOS app crashes, not working, errors
Krisin iOS app network issues
Krisin on iOS has black/white screen

Krisin Android App Issues and Solutions

Krisin has errors/crashing/not working
Krisin server network connectivity issues
Krisin has black screen

Krisin iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Krisin app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Krisin app crashes or not working on Iphone (iOS):

Close and restart the Krisin app on iPhone
Update Krisin app to the Latest Version for iOS
Uninstall and reinstall Krisin iPhone app
Update your iPhone to the latest iOS version

Fix Krisin on iPhone unable to connect to server/internet connection issues::

To resolve Krisin network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Krisin black/white screen (blank screen) on iPhone:

Follow the Krisin iOS app troubleshooting guide Here →

Krisin Android App Issues and Solutions

Fix Krisin not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Krisin app issues:

Force Stop the Krisin App
1. On android, goto "Settings" » click Krisin app. » click "Force Stop".

Update Krisin to the latest version on PlayStore

Clear Krisin App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Krisin app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Krisin.

Fix Krisin unable to contact server/ Krisin internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Krisin » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Krisin » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Krisin on android.

Solve Krisin black/white screens issue on Android:

Follow the Krisin android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Myndigheten för samhällsskydd och beredskap (MSB), developers of Krisin.

About this app

I appen kan du prenumerera på varningen Viktigt meddelande till allmänheten (VMA), följa nyheter från Krisinformation. se, vädervarningar från SMHI och trafikinformation från Trafikverket. Krisinformation. se är din ingång till information från myndigheter och andra ansvariga om kriser och samhällsstörningar. Under rubriken "Förbered dig" finns checklistor för hur du kan förbereda dig för och hantera händelser som till exempel strömavbrott och översvämningar. Du hittar också annan viktig information, som hur du kan skydda din dator och telefon mot intrång. Om du vill kan du välja att få en notis när ett VMA publiceras.