Contact Home Design 3D Support

by BetterThanNash

Great App to simply draw a room, add objects, and view it in 3D with no respect to real world scenario. All goes down hill from there if you really want to do any real world projects. Can’t locate objects you wanted because the library is very limited. You can’t fixed a dimension (such as a wall length) or an object. Objects snap at whatever it wants, not what you want. Moving a wall will move objects. So if you have everything laid out perfect (if you ever get there, especially with the glitches), by moving an object or a wall, you just changed a bunch of stuff. This App has no way of glueing or fixing items so that they don’t get change! Any good program should allow you to do it so you don’t have to take one step forward but three steps backward. Totally not useful for any real world application except being used as a game or to fill time when you have nothing to do.

Did I mention about the glitches? For example, adding a wall, adding or moving an object, adding an architecture, or any activity for that matter, will deduct the square footage of your house. There’s nothing to tell you what caused it. To fix it, you have to start deleting walls a section at a time and rebuilding it. But that in itself causes more of the same so you are in trial and error loop until, hopefully, you don’t see the glitch anymore.

Just a poor App for real world application.

by TwinCessna

This app is "ok" for getting a rough view of what you want your property layout to look like. BUT, be warned that there is a steep learning curve if you want to customize dimensions and be very accurate with your work. I spend more time trying to figure out simple adjustments than actually getting anything completed. Every little change seems to lead to another "how to" question. These guys need some serious help with documentation. What documentation exists is very inaccurate - totally useless. There aren't ANY good design/architecture products that exist (IMO). However, this is the least crappy of all of them. Everything becomes a royal pain to adjust, or customize. And, FORGET trying to find anything useful in the documentation. For the folks that say "Great Create-a-floor-plan App" - they must have LOW expectations. It just flat doesn't impress - it's just slightly better than the rest of the competition. BUT, for $5, what do you expect? I'm highly technical & feel like this product is years and $$$$ away from being truly "great". For the layman, non-technical user, I can see them tossing out 5 stars. For the educated, technical user - this is barely 2 stars. Buy & use at risk - you will likely be disappointed. I'm using this on an iPad Pro 12.9 4th generation.

by What's That! Sound

When adding an object to the software, you can specify dimensions of width and depth. You can edit the height, but without any dimensional feedback. You must do it in the 3-D view by eye only. There is no height dimension indicator. This means walkarounds in the 3-D view are approximate only. For instance, when specifying a window, it is possible to set the exact width and the exact distance from the floor to the bottom of the window, but not the window height!

Emails about this to customer support increased my frustration. In addition to suggesting I consult the FAQ (which I had already done, of course) it would be advantageous to be able to speak French in order to understand the instructions for follow-up. (I mean actually, not metaphorically!)

I’m personally sick of software companies that only provide automated answers in the first response to a technical issue. I wouldn’t be writing if the answers were so obvious! I can’t give a good review to a company that doesn’t mind wasting my time in this way.