my stc KW Reviews

my stc KW Reviews

Published by on 2024-12-03

🏷️ About: mystc App is packed with amazing features taking your digital experience further, including smart login, QR code recharging, personalized offers, and Quickpay that make your e-store shopping experience seamless and much more. Our app is designed to give you a refreshing and exciting way to manage your account more conveniently.


       


Overall Customer Experience 😎


😎 Positive experience
70.8%

🤬 Negative experience
20.6%

🫥 Neutral
8.6%

~ from Justuseapp.com NLP analysis of 251 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Face ID is amazing

- App design is simple and easy to use

- Full self care services available on VIVA website



Read 26 Customer Service Reviews 😠💢

3.1 out of 5
Old and ugly

You need to update and work much more on your app

Major issues

If you’re using this with a state side phone..? This is a completely worthless App. This is only good for local phones.

NOT WORKING'

85 send to 567?!? its use less' no free 5GB. 👎👎👎

Useless after latest update

mystcKW was perfect before the latest update & free of bugs, unfortunately I updated mystcKW to the latest version and now I’m unable to login neither with my password or through OTB. Got the option to enable face recognition & unable to either enable or cancel. Loading time takes forever and I’m not even signed in yet. I wish there’s an option to roll back to previous “working” version.

Latest update is full of bugs

Unfortunately I updated mystc app to the latest version. Its full of bugs 1- Not recognized my STC number and showing invalid stc number. 2- I'm not able to login with my corporate stc line... was working in the last version So disappointed ☹️

Not working

mystcKW is not working in my iPhone 6 I can’t understand why ???

Worst update ever

1-Corporate accounts used to be able to login and manage the lines, doesn’t make sense to remove a feature without an alternative app!

2- quick pay doesn’t allow us to paste numbers! Worst UX

The app is crashing

mystcKW is not working properly on my iphone X.
Every-time i try to log in it crashes.
And i cant access my account to recharge or to check my current balance.

bugs

Every update is worst that the previous one. You cant pay online.

Do not download

mystcKW is absolutely pointless and did not help me with my issue whatsoever. All i wanted to do is check my data balance. If mystcKW cant even do that then im not even interested. Do not waste your time. Do not download mystcKW.

Poor customer service

They have a really poor customer service

Horrible

VIVA is the worst cellular provider of all time. Absolutely terrible. mystcKW is just an extension of the coverage and customer service. Do not use VIVA. You're better off getting two cans and a piece of string to communicate

Terrible

The application is terrible terrible terrible. I tried to pay a bill and my bank account was deducted three times instead of one!
التطبيق فاشل فاشل و سيييئ بشكل مو طبيعي. كنت بس ابي اسدد فاتورتي و خصم من حسابي بالبنك ٣ مرات بدال المره الوحده.

Usage

Last update i cant see my usage

Nice but one problem

As I already registered in this application,and I want to login today mystcKW says that your mobile number or password is incorrect and I tried my best to solve this problem but it keeps say incorrect please do an update to solve this problem

fix it immediately

cant see how much minutes or GB i have left
also couldn’t see how long i have till expiration

Not good update

This update does not allow me to pay for my other numbers ,, fix this problem please

Amazing Design and full features

I like mystcKW design it is very simple and easy to use, as well mystcKW have full self care services that available on viva website.

Well done VIVA

Excellent

Face ID is amazing thank you VIVA but please make the internet price better

Kuwait

Good

Great design and great functionality

mystcKW is just amazing and it came on time :), now we can pay our bills while we r having fun
Thanx VIVA :)

Viva

Please support ios 8 and iphone 6 + plus

Latifa a

excellent update thank you

Well done

Nicely done although there is still room for improvement. The first telecom service to have such great features and I'm quite happy with how mystcKW has been laid out.

error

I think there is something wrong with mystcKW (quick payment) , since the last update it doesn't work, the error says make sure you have a connection while the phone is already connected to the net!

Viva

Best app. it make things go easy with payments



Is my stc KW Safe? 🙏

Yes. my stc KW is very safe to use. This is based on our NLP (Natural language processing) analysis of over 251 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for my stc KW Is 77.4/100.

Safety Analysis

45.1% of users say app is Risky 🚨
45.1%

41.7% of users say app is Safe 👍
41.7%

13.2% of users have Some Concerns ⚠️
13.2%


Is my stc KW Legit? 💯

Yes. my stc KW is a totally legit app. This conclusion was arrived at by running over 251 my stc KW User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for my stc KW Is 86.8/100..

🔏 Privacy & Data Safety

my stc KW collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Identifiers
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics

How was your experience with my stc KW? Post a Review




Features

mystc App is packed with amazing features taking your digital experience further, including smart login, QR code recharging, personalized offers, and Quickpay that make your e-store shopping experience seamless and much more.

Our app is designed to give you a refreshing and exciting way to manage your account more conveniently.

  Contact Support
Developer:
Kuwait Communication Company Public Shareholding


Website: