Contact The Boston Globe ePa Support
Published by Globe Newspaper Company, Inc. About: • The ePaper is a full replica edition including articles and pages as they
appeared in print, including the Sunday Comics.
• The ePaper is free for
Boston Globe digital subscribers and many print subscribers.
How to Contact The Boston Globe ePa Customer Service/Support
Listed below are our top recommendations on how to get in contact with The Boston Globe ePaper. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Boston Globe ePaper. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
90.91% Contact Match
Developer: Boston Globe Media Partners, LLC
E-Mail: [email protected]
Website: Visit The Boston Globe ePa Website
88.89% Contact Match
Developer: Boston Globe Media Partners, LLC
E-Mail: [email protected]
Website: Visit Boston Globe Media Partners, LLC Website
Privacy & Terms:
https://www.bostonglobe.com/tools/help/privacy
https://www.bostonglobe.com/tools/help/terms-service
Reported Issues: 3 Comments
By Meleetyme
Design decisions make this app lag behind other papers
I get that some people like this faux paper layout of this app but really it is cumbersome for most users and lags in comparison to the NYT, WSJ and the WashPo. Having to decide whether to download an edition or not as the first pop up when coming to the app is annoying and wastes time. Clicking into a story causes it to go in a non mobile friendly layout where the pictures do not flow well with the story. It is also difficult to scroll from story to story, rather one has to flip through each page of the paper like it is a physical paper. I am going to go out on a limb and guess that most mobile readers do not need to replicate the flow of a physical paper in order to appreciate the stories. I am going to unsubscribe to the Globe because I primarily read my news on mobile and the experience is just disappointing and frustrating. Please modernize this app and ditch the physical paper replication.
By 30 year long subscriber
August 2018 Digital globe
I thought the previous e paper addition was bad but I think August 2018 new improved so called e edition is totally horrible. Everything about it is bad especially for people like me who are visually challenged. Before at least one could read paper in large type. Now all you have really bad zoom capacity which is not only in adequate but with the slightest touch crashes. It is in grey type, the menu is unreadable in very smallwith no capacity to increase it. Is The Globelll trying to get rid of subscribers?I have subscribed to The Globe for 30 years and I'm now considering having to cancel my subscription which I have admired and values. Please fix this mess!
By WFH1018
Waste of time
The recent update of the online version of the Globe is pathetic. It had made the downloading and reading the paper more complicated and time consuming than it was before. For the most expensive paper around they should have done a much better job than what they did. I downloaded the San Jose Mercury News in about 4 minutes this morning and the Globe took a couple of hours on the same internet. And even when it has been downloaded you still have to redownload each page to read it. I would and should have given a Zero or a negative rating it is so ridiculous.
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