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Connect to the new Beaufort Gazette newspaper’s app wherever you are.
Receive the latest local and breaking news from Beaufort in the Lowcountry of
South Carolina.

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Common The Beau Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Beau app on iOS and Android devices. Solve all The Beau app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Beau iPhone Issues and Solutions

The Beau iOS app crashes, not working, errors
The Beau iOS app network issues
The Beau on iOS has black/white screen

The Beau Android App Issues and Solutions

The Beau has errors/crashing/not working
The Beau server network connectivity issues
The Beau has black screen

The Beau iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Beau app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Beau app crashes or not working on Iphone (iOS):

Close and restart the The Beau app on iPhone
Update The Beau app to the Latest Version for iOS
Uninstall and reinstall The Beau iPhone app
Update your iPhone to the latest iOS version

Fix The Beau on iPhone unable to connect to server/internet connection issues::

To resolve The Beau network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Beau black/white screen (blank screen) on iPhone:

Follow the The Beau iOS app troubleshooting guide Here →

The Beau Android App Issues and Solutions

Fix The Beau not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Beau app issues:

Force Stop the The Beau App
1. On android, goto "Settings" » click The Beau app. » click "Force Stop".

Update The Beau to the latest version on PlayStore

Clear The Beau App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Beau app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Beau.

Fix The Beau unable to contact server/ The Beau internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Beau » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Beau » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Beau on android.

Solve The Beau black/white screens issue on Android:

Follow the The Beau android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The McClatchy Company, developers of The Beau.

66.67% Contact Match

Developer: McClatchy

E-Mail: [email protected]

Website: Visit The Beau Website

About this app

The Beaufort Gazette report on the local topics you care about, including local weather, traffic, crime, sports and national news. • The local news and sports topics you care about from around the Lowcountry. • View stunning photos and galleries of news coverage and events. • The opinions, editorials and columns you love. • Ability to share stories and galleries on Facebook, Twitter or by email. • EXTRAS: Your subscription to the Beaufort Gazette app comes with complimentary web access to the Beaufort Gazette and Island Packet sites, as well as access to their eEditions. Monthly and annual subscriptions are available for $15. 99 per month or $159. 99 per year and include unlimited digital access to the Beaufort Gazette and Island Packet apps, eEditions and web sites. Your subscription will automatically renew each month or year 24-hours before the end of the current period, and your credit card will be charged through your iTunes account at confirmation of purchase unless auto-renew is turned off at least 24-hours before the end of the current period. Receive the latest local and breaking news from Beaufort in the Lowcountry of South Carolina. Connect to the new Beaufort Gazette newspaper’s app wherever you are. Subscribe to TheBeau now and get your first month for $1. 99. You can turn off auto-renew at any time from your iTunes account settings.