Zello turns your phone into a walkie talkie and works anywhere in the world as
long as you are connected to the internet! Join millions of people who use
Zello instead of texting and calls. You can use it one-on-one with a friend, for
Listed below are our top recommendations on how to get in contact with Zello Walkie Talkie. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Zello Walkie Talkie. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Zello
Get Pricing Info for Zello
Zello wants you to get their paid service. Nothing wrong with that, except they deliberately refuse to provide support for the free app, all you have is the online faqs. I was on the phone today with a rep asking for help using group conversations. A simple question, after which I’d consider the paid version for our not for profit. I need to be able to compare features in the free vs paid before making a decision. Was flat out told that any q’s for the free app can’t be answered, support will only be offered for and if you sign up for the paid service. Guess what - was going to, but won’t be doing so now. Says a lot about a company they’re not willing to stand behind and offer FULL support to users for their product.
They need to do a better job really /pushing/ the fact that you need WiFi. Everyone who told me about this app said its perfect for when the power goes out and cellphone towers are down and you can’t communicate with the outside world. That is when WiFi is down so uhhhh yeah. Very frustrating. I was just in Hurricane Florence and then Hurricane Matthew. Florence I thought it was just a glitch but then it also didn’t work during Michael so I just am very upset because that’s when I need it most 🙃 and when you click help, instead of taking you to like an FAQ page or something, it takes you to a website, which also needs internet 🙃 But outside of internet issues, the app is great. It really is like a walkie talkie for your phone and the basic UI is great.
I’ve been testing then using Zello for my search and rescue team for over 8 months now. I also use a Motorola XTS-5000 and a sitecast RF Box along with computer to patch our trunked 800mhz radio system to our Zello channels. I love the app and have tweaked the gateway to provide amazing audio and reliability in both directions. My only issue is this. Sometimes instead of passing audio in real time, the app stops passing audio and starts to store it on the phone. Then I have to go back and replay the audio. In our business this could be dangerous for the user. We won’t use it for mission critical ops without our users being trained on the passing audio issue. I hope this address at some point. All of our users are IOS.
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