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Published by BH Media Group on 2024-01-02 About: Read articles from the largest news gathering organization in Nebraska. We have
reporters watching your local government, investigative watchdogs uncovering
stories that would otherwise remain hidden and a large team of people at
community events.
How to Contact Omaha World Herald Customer Service/Support
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Reported Issues: 10 Comments
By Zachary M Patera
1 week agoNot getting my Paper all week till I call and then it comes in afternoon.
By ronald miller
3 months agoI never received my Sunday paper again , this time it was 1-21-2024 ,that's the second time lately that I never got the Sunday paper. My address is 703 east Pasewalk ,Norfolk Ne. 68701
By George
3 months agoDelivery of WH newspapers is horrible We were missed 5 days in a row Help
By Von A Innes
7 months agoI did not receive the World-Herald this morning (Sunday, 9/24/2023). I expect that this note will send the paper shortly to our house or the cost will not be in the price of my subscription. Von Innes
By Von A Innes
10 months agoThe 5/29/2023 day of Omaha World-Herald was not placed at our home at 1824 Pinedale Avenue, Lincoln, NE 68505. We would appreciate the paper when it arrives as soon possible. Thank you for paper when it gets here.
By gerald and beverly bippes
1 year agol Ido not receive the paper, 2 10 23 211 23 216 23 2 17 23. I have called on line person said i would get paper the 16th of February and did not. I hate to pay for papers I don't receive Christen Fisher was our paper person and always delivered the paper now Im lucky to even get a paper. why is my question.
By Jodie Nolan
2 years agoI am tired of asking the World Herald to put my paper on the enclosed porch. My husband and I are handicapped cannot get what we enjoy is the paper. It is put on the lawn not the porch. No wonder your losing subscribers. You have poor customer service. I am tired contacting you everyday. Jodie Nolan
By SJ257
POOR Performance
OWH App on-line paper continually freezes up, won’t allow any of the categories to be accessed. This is a daily event! When I have been able to access a story, after reading or scrolling down a few lines, the “paper” will switch you back to the main Page at which time you have to reload the story from that specific story. Many other issues and this is the only newspaper app along with all of my other apps that I have constant trouble with!!! Yes....I’ve deleted the app and reinstalled it, I’ve rebooted my phone, Ive done everything on my end to remedy these ongoing issues. I will be canceling my subscription!
By Boscheefan
Worthless
New subscriber here. Got it just for the digital version since I’m a millennial and only want to read certain articles (top news, sports, etc.). The reason I signed up for a digital subscription was because of the subscriber plus articles, but there are no categories within the subscriber plus area!! Additionally, there is no sign-in feature built in to the app. If you want to read an article, it takes you into a built-in browser and makes you sign in for every single article you want to read. What’s the point of that?!?! Definitely not renewing once my current subscription is up.
By jstormy76
A Trip to the Dentist! Yay!
Do you like a trip to the dentist without Novocain? An IRS audit? Going to the DMV? If you said yes to all three then this is the app for you! This app is horrible. Bugs, shut downs, click tricks are everywhere. Even worse, this is no longer a legitimate news organization. They fired most of the experienced journalists and outsourced their news. The few local journalists (sic) they employ seemingly write their news based on Snapchat or Instagram sources. And we wonder how news organizations are dying. One exception: the local sportswriters are great. They are the reason I continue to subscribe.
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