Contact France 24 Support
Company Name: France Medias Monde
About: Le Monde is a French daily evening newspaper owned by La Vie-Le Monde Group and edited in Paris.
Headquarters: Paris, Ile-de-France, France.
France 24 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of France Medias Monde
Verified email ✔✔
E-Mail: support-app@france24.com
Website: 🌍 Visit FRANCE 24 Website
Privacy Policy: https://www.francemediasmonde.com/privacy
Developer: France Médias Monde
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Privacy & Terms:
3 Most reported problems 😔💔
Language restricted
by 84873119
It seems in the us I can only watch the English and Spanish version. I think you guys missed the bar by restricting language the news is broadcasted in. It is available online on your site for free. Why in the world would you restrict in the app?
Languages supported list all 4 languages but only two are available to me in the USA. This is a little misleading. Would like to listen in French. Think about this for a second. I will come back if unlocked but I have too many alternatives in English already to keep this app
Unusable: full screen ads can’t be dismissed
by A._B.
There is no literally way to use this app now.
I start up the app and get a full screen ad. There’s no button available to dismiss it.
It doesn’t go away whether you wait 15 seconds or 15 minutes.
Clicking on the ad doesn’t get you France 24 content — it just takes you to an ad page. It doesn’t subsequently unlock France 24 content.
Clicking on the “App Support” link on the app’s App Store page? Takes you to a “404 - page not found” web page.
Great news feed. Terrible app
by CurlBigQ
France 24 provides up to the hour news about France and Europe. It often has in depth stories about relatively under reported topics, notably African issues.
The app and streaming are poorer quality than the content. The live video feed is often interrupted or fails completely. Some of this is intentional — the channel stops feeding live video to display a static splash page. A lot of it is just bad UX design.
Others have noted that the app quality is poor and it has remained this way despite complaints — a typical Gallic shrug to viewers from this otherwise useful news source.
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