Emoji app not working? crashes or has problems?

Emoji Status

Last Updated on 2019-02-08 by Emoji+

I have a problem with Emoji

Are you having issues? Select the issue you are having below and provide feedback to Emoji.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

1 Reported Issues: 😵🆘🛟🚨📢

Erika Missfeldt

2023-12-08

Will not download new emoji's on my iPad

Showing 1-1 of 1

Have a Problem with Emoji - inTextMoji™ Pro ;)? Report Issue

Common Emoji Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Emoji app on iOS and Android devices. Solve all Emoji app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Emoji iPhone Issues and Solutions

Emoji iOS app crashes, not working, errors
Emoji iOS app network issues
Emoji on iOS has black/white screen

Emoji Android App Issues and Solutions

Emoji has errors/crashing/not working
Emoji server network connectivity issues
Emoji has black screen

Emoji iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Emoji app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Emoji app crashes or not working on Iphone (iOS):

Close and restart the Emoji app on iPhone
Update Emoji app to the Latest Version for iOS
Uninstall and reinstall Emoji iPhone app
Update your iPhone to the latest iOS version

Fix Emoji on iPhone unable to connect to server/internet connection issues::

To resolve Emoji network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Emoji black/white screen (blank screen) on iPhone:

Follow the Emoji iOS app troubleshooting guide Here →

Emoji Android App Issues and Solutions

Fix Emoji not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Emoji app issues:

Force Stop the Emoji App
1. On android, goto "Settings" » click Emoji app. » click "Force Stop".

Update Emoji to the latest version on PlayStore

Clear Emoji App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Emoji app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Emoji.

Fix Emoji unable to contact server/ Emoji internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Emoji » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Emoji » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Emoji on android.

Solve Emoji black/white screens issue on Android:

Follow the Emoji android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Emoji+, developers of Emoji.