Contact RA Camping Support

This is not the apps fault but it is so cumbersome to make more than one reservation at a time. I just had to make reservations for our group of four spots, although I entered all the required information each time, it said it was all missing when I went to my cart. You also have to start all over every time you make a new reservation. For example I wanted to make a reservation for four spots in a row at the same park and same dates, but I had to go back each time and select the park, then the dates, then entered all the info...the whole time praying nobody was snagging up one of the only 4 spots that will work for our group. A person should be able to click multiple spots and make a single reservation.

The “update” to this app have made this app unusable. I loved how easy to use the previous version was and used it constantly to browse new campgrounds and book my sites. With the version however, it is impossible to find a site unless you already know exactly where you want to stay and it’s more difficult to get to the details of your future reservations. With this new version, I avoid using this app as much as possible but I really miss the search functionality of the prior version.

The state park decided to work on the water system and will close all bathrooms, showers, and have no water at the reserved sites. They also decided to not have a dump station open. I am not sure why they chose to work during the high season but it has been decided. This means during our planned 10 day stay, will not happen since years past this has not been an issue. Now to cancel, you want cancellation fees. That is not fair to have a cancel fee for something out of my control. At least with Covid, this was not the same and we were offered cancellation waived. Your app is great but there is no thought in this situation. You may as well burned down the park and said you will rebuild it to allow water again next season.