Contact Food Network Magazine US Support

I hope the Food Network app team are reading these reviews. One star ratings across-the-board is a very good indicator that your application is not working well. Ever since the application was "upgraded", it is basically been rendered useless. Most pages take minutes to load or don't load at all and what was once a very simple application to navigate is now cumbersome, unfriendly, and the changes were pointless. It is now January 1, and the January issue is not even available to download -- not that it really matters because I would only be able to read about 70% of it. I am just cancel my subscription as of today and will not be renewing online. Fix the issues now or you are going to continue to lose your subscribers. You should also consider replacing your technical team and application developers.

But your “info page” doesn’t really say whether the online version is accessible with a paid print sub. I’m to believe it doesn’t but... would like to know for SURE if that is a perk or not. Secondly, looks like you have MAJOR issues with accessing the content anyway, therefore, I wouldn’t spend any extra money in getting it. If I thought I DID have an online account and tried logging in... the site does not have a forgot password link. Very strange setup for sure. NEEDS IMPROVEMENT... and I haven’t even accessed any content. SMH

I have found that navigation of each issue is as confounding as any website I have used. Absolutely love the content, but after blundering my way through a single issue and a search for just two recipes that I saw on the cover, the magazine is either dedicated to misleading customers or guiding them to some kind of advertisement, or they simply haven’t managed to find a cogent process for guiding customers to the content. Again, great material, just poor or misguided execution.