Contact Food Network Kitchen Support

by Ms-chick

Even after following these steps from your website the app will not launch!
App Won’t Launch - Try a hard restart on your device. On the iPhone or iPad, hold down the top Lock Button and the Home button until you see the Apple logo. This will take a few seconds. In the meantime, ignore the "slide to power off" prompt – just keep holding those buttons down until you see the Apple logo. Once the device has restarted, try launching the app again (make certain you are connected to WiFi or 3G) to see if you still receive the error message. If the restart doesn't work, try to reinstall the app. Make certain that you are connected to WiFi, LTE, or 3G as the app will not work otherwise. Touch and hold any application icon on the Home screen until the icons start to wiggle. Tap the "x" in the corner of the application you want to remove. You may be prompted to rate the application. Tap Delete to remove the application and all of its data from your device. Press the Home button to cancel or stop deleting apps. Open the App Store on your device and locate the application to reinstall. Tap the price and then "Buy." If prompted, enter your iTunes Store account information. If you previously bought the application, you are prompted to download it again for free. Tap “OK” and the app will download and install the application. After the application is installed, your issue should be resolved.

by Hare90

First I experienced confusion, anger, and finally just disappointment. We downloaded the Apple TV, iPhone, and iPad versions of this app and paid $40 for the premium pass, expecting to be able to watch full episodes of Food Network shows on our Apple TV. This was a Christmas gift for my wife. There is no tab for shows on the Apple TV app. Actually, there is a tab labeled shows, but the contents inside that tab are not full shows, they are short clips of individual recipes, some are barely over a minute long. It is possible to open the App on the iPad, find a full length show, and then hit Airplay icon in the corner to get content to the TV, but after about 9 minutes the audio and video are badly out of sync. Mouths stop and speech continues. The only way to correct this is to pause, disconnect Airplay, reconnect Airplay, and unpause. This must be done every 9-10 minutes. This happened for three different episodes of three different shows. We are using a brand new Apple TV, and 6 month old iPad Pro, and both have the most recent OS on them. Summary: the content is not organized well, the interface is wildly different across platforms, and the delivery of the content is sketchy unless you’re interested in watching the full-length shows on an iPhone or iPad. Disappointed.

by Cegs8

I’ve read all the recent reviews available since the 6.0.0 update. They are not favorable. The majority have one star ratings. My rating is one star as of the 6.0.0 update and I would have given no star if that option had been available. I would list all of my issues with the new update but the reviews that I have read have them all. I am now using the Food Network website again for show information, cooking tips, recipes, etc., things I would have used the app for before 6.0.0. I started using this app when the Food Network first made it available on their website. I gave it a five star rating. I have continued to use it after all of the updates, format changes, and glitches, since. However, as of the 6.0.0 update, the smart thing to do is restore this app to it’s pre-6.0.0 format update. If your developer response to this is “thank you for your feedback. If there is anything we can help you with please let us know...”, my answer is “offer your current version as a new altogether separate app”, with it’s new features, the cooking classes, etc. I’m sure there are some users that will use it and like it. cc: The Food Network, Corporate