Contact Aeries Support

The app feels extremely unusable because of the sheer amount of bugs and issues the app has. I just want to look at grades and I can’t even do that most the time because of the amount of errors I’ve gotten for opening the app. I have to either sign out then sign back or I have to delete the app and reinstall it. This is extremely excruciating and needs fixing. An app this important to students and parents alike shouldn’t be this painfully unstable. A feature I really liked about this app was the ability to edit grades to see what you can do to improve them. I used to use this feature all the time, as it’s the only redeeming feature of the app. However that was on my iPhone 5, now I have an iPhone X and the feature is completely unusable because of the button placement. The button is underneath the battery symbol, which is how you access the iPhones control center. Because of that, the edit grades button is completely untouchable so it be greatly appreciated by many if you move the button lower so we can access it. Please look into these and PLEASE P L E A S E fix your app. Thank you

I have had this issue for several months now in which I haven’t even been able to log in to the app because when I will try to, the only thing that pops up is an error message saying that I need to contact my school administrator but that makes no sense to me because the online version works perfectly well. I have other friends from school who haven’t had the same issue with it so I am not sure why I cannot log in. I even was able to get into it on my old iPhone 6 and see my grades perfectly but for some reason I haven’t been able to do the same with my new phone ( iPhone 8). I have had this issue for longer than 6 months now and although I can still log on online, it’s more of a hassle and I can’t see the red Fs that I have visually so they don’t matter that much to me anymore lolz ( I’m usually a straight A student but the online learning is definitely not helping). Anyways if y’all could help me fix that, that would be amazing. Thank y’all for listening to my little rant :)

I used to have the grades app but I had my phone stolen and when I got a new one, I noticed that the grades app was no longer on the App Store. I remember getting a notification from grades awhile ago saying something about how they’re shutting down and that there will be a similar app by aeries that we can use instead, so I got the aeries app. Unfortunately the aeries app is pretty awful in comparison to grades. It’s really complicated in comparison yet has less helpful features. If I wanted to see my attendance, grades from previous semesters, etc., I would go to the aeries website! I just want to easily see what grades I have without having to navigate through this confusing app. Also, probably one of the best things about grades is that it had the calculator feature which let you calculate your grades by creating mock assignments, dropping assignments, etc. Now I can’t do that and I can’t find any other app that will! Aeries, please listen to me, if you’re gonna get rid of grades (I’m assuming it’s your fault they shut down) at least try to offer the same features as them!!!