Contact Great Lakes Support
Company Name: Great Lakes Educational Loan Services, Inc.
About: Private student loans in the United States.
Headquarters: Deerfield, Illinois, United States.
Great Lakes Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Great Lakes Educational Loan Services, Inc.
Verified email
Contact e-Mail: mobile@glhec.org
Verified email ✔✔
E-Mail: clientbrandedapp@fiserv.com
Website: 🌍 Visit Great Lakes Website
Privacy Policy: http://www.glcu.com/contact-us/disclosures/
Developer: Fiserv Solutions, Inc.
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3 Most reported problems 😔💔
Crap System and Customer Service
by CanalesCrew
The system does not allow you to remove any bank accounts or update them it says that you have successfully removed them or updated them but there is no change. The customer service representatives are also unable to remove these saved bank accounts.
Absolute Joke
by I Wish We Would Have More Of Em
Great Lakes needs to fire whoever designed their app and website. They are about a decade behind the banks and other loan service agencies. I wish I could give this 0 stars. I paid off 26 grand in student loans 7 months after graduating. The hard part wasn’t earning the money. It was navigating their atrocious app and website.
App and website have been iffy for the last week
by Tim85254
Desktop site 405 error all the time.
App? "Your session has expired". Can't get anything done.
What up? It ain't like we can switch. Fix this crap we're paying top dollar for!
Have a Problem with Great Lakes Mobile? Report Issue
Why should I report an Issue with Great Lakes Mobile?
- Pulling issues faced by users like you is a good way to draw attention of Great Lakes Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Great Lakes Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Great Lakes Mobile.
