Santander SuperMóvil Reviews

Santander SuperMóvil Reviews

Published by on 2026-03-26

🏷️ About: ¡Continuamos rediseñando y mejorando SuperMóvil! Si olvidaste tu contraseña, puedes crear una nueva desde aquí y, si necesitas actualizar tus datos de contacto, ya puedes hacerlo sin ir a sucursal. Además, puedes hacer transferencias rápidas, propias, transferencias Santander y a otros bancos desde una sola opción del Menú.


       


Overall Customer Experience 😎


🤬 Negative experience
67.3%

😎 Positive experience
32.7%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 41,125 combined software reviews.

Is Santander SuperMóvil Safe?
Santander SuperMóvil appears generally safe, but use with caution.
32.7/100

  Safety Analysis »»

Is Santander SuperMóvil Legit?
Santander SuperMóvil appears legitimate, though exercise caution.
32.7/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Needs location tracking on

Why does a bank need location access even when SantanderSuperMóvil is not in use. And we can’t use SantanderSuperMóvil without turning the location access on 24 hrs. Need to respect the privacy of users.

Very confusing app

The application requires that you have to have a super token to use it but the only way to create a super token is to use SantanderSuperMóvil itself. SantanderSuperMóvil is completely useless without a super token and there’s no way to create one.

Frustrated!!!

You make this very difficult for someone to enter and enjoy going in your app !!! It’s very stupid if you ask me ! I’ve been trying to get this set up for the past hour and it’s made me very frustrated!! Revise your app

Languages

I can understand we can’t ask to have the service in English at the branch because we are in Mexico, but I think it will be beneficial for both parties to have the option to be able to use the English language in your application like most international banks.

No Face ID

They should take care of their services. Almost 100% of the times Face ID doesn’t work. I have been using it for almost a year and this is a big issue. Oooh, some Mexican institutions seem to be ruled by people with limited vision about customer service.
Several of the “Services“ fail too frequently without a clean ecplabation of the why

Basic app for such a big bank

App crashes while using it. Face ID doesn’t work. Functionality and design are not as good as other banks.

Worst of the bank interfaces

I have multiple bang accounts unfortunately Santander has one of the nicest looking for smartphone without able to get a n account statement and details for payments, but even worse is the scotiaweb page, obsolete with a lot of useless an unneeded clicks, and popups, old stuff, that has problems in iPad, and modern browsers, and when using vintage browser it has popups of advertisement that can’t be dismissed blocking the functionality that I was looking to get a bank statement, then it force to wait as it believes that a session is already open having to wait to attempt to retry. Awful.

Problematic App

App blocked services due to version mismatch on their end. Sometimes app closes for random reasons until I restart the phone.

Developers; Don’t use tmp folders 🤷🏻‍♂️

Interface is hard to understand

Good service

I like Santander bank and the service they offer but I think they need an english speaking service more readily available

Reasonably good

Reasonably good. A bit labyrinthine. Needs work plus a solid preflight and beta test.

Change TOKEN

For some unknown reason my Token was cancelled. But following instructions of the Bank on my cellular I was able to get a new one in a matter of minutes

iOS 17.0.3

Keeps crashing on iOS 17
Fix it please . Can’t even open SantanderSuperMóvil

Perfect

Faster and reliable but you need to add a English version to SantanderSuperMóvil

Bank

Good service

How come this app is released with so many bugs?

Amazing how bad SantanderSuperMóvil is. As apple you should not approve this low quality development.

Santander App - Awesome

This is a very crisp and easy to use Bank app, all the menus are very intuitive to browse and the best part it’s the strong security that they offer.

Best app ever!

Needs an English language option. Then it gets 5 stars!

So much Security that I can’t access my own account.

Review.

Somehow it’s a little frustrating make transactions using different device

Great app

I love using SantanderSuperMóvil. It’s easy to me to use it when paying my CC or when paying third parties. Me encanta usar esta app. Es muy fácil de usar para mi cuando pagos mis tarjetas de crédito o cuando pago a terceros.

Easy to set up

I just set up my santander app
Easy and quickly



Is Santander SuperMóvil Safe? 🙏

Santander SuperMóvil appears generally safe, but use with caution. JustUseApp Safety Score for Santander SuperMóvil is 32.7/100.
This assessment is based on our NLP analysis of 41,125 user reviews. Combined with the app store average rating of 4.7/5.


Is Santander SuperMóvil Legit? 💯

Santander SuperMóvil appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Santander SuperMóvil is 32.7/100 .
This conclusion is based on analysis of 41,125 user reviews.




How was your experience with Santander SuperMóvil? Post a Review




Features

¡Continuamos rediseñando y mejorando SuperMóvil! Si olvidaste tu contraseña, puedes crear una nueva desde aquí y, si necesitas actualizar tus datos de contacto, ya puedes hacerlo sin ir a sucursal.

Además, puedes hacer transferencias rápidas, propias, transferencias Santander y a otros bancos desde una sola opción del Menú.

También, mejoramos la visualización de tus tarjetas de crédito y débito para identificarlas más rápido.

  Contact Support
Developer:
Banco Santander Mexico SA - Mexico