Stereophile Reviews

I have been a subscriber to the digital edition of this app for years. I love the magazine but Stereophile is junk. Every 6 months or so it quits allowing me to download the latest issue which typically ends up with me having to send copies of my subscription receipts to prove I have a current subscription. Then I end up having to delete and reinstall Stereophile which removes all of my older downloaded issues which then causes me to have to send in copies of older subscription receipts to prove I should have access to them. Well it’s happened again, my subscription just renewed in December 2022 and it’s not letting me download the February 2023 issue. Even the latest app update didn’t fix the issue. The magazine is good but not worth this frustration. At this point I am just canceling my subscription and saying goodbye to this app.

I have been a subscriber to the digital this app app for nearly three years. On a regular basis over those years, I have not been able to load digital issues without paying additional $7.99 for née issue in addition to subscription price. In the past, although I have had to send several emails each month to this app , the problem was eventually resolved. For February edition, however, I have now sent four emails to this app over five days with no response from customer service and no fix. I still cannot access the issue. Just crazy, especially for a magazine that is supposed to be tech-savvy.

My older subscription was a little clunky but the new update fixed all the issues. Love the few of the magazine on both iPad and mobile phone. Recommend it highly

All of a sudden, with my subscription good for another 6 months, I cant get the most recent issue to download. I cant get any past issue from the home screen. From the my library screen, I can get past issues but not the current one. I have had various problems with Stereophile over quite a period of time. I recemmend you get a mail subscription. At least you can count on that.

MyTimeMedia LTD knows nothing about app support or costumer
service. I subscribed to this app for years several years ago, a few months after this developer took over, I lost access to everything. I recently subscribed to Sound & Vision (I should have known better), only to find that after a couple of issues, all past issues were removed and Stereophile acted as if I don't exist.

Customer support blames my user ID or my IPad Pro for their issue. this app is a great magazine. This developer does not know how to keep it together.

STAY AWAY FROM Stereophile DEVELOPER

I bought the magazine and digital subscription. Being unable to login with my email as directed, I reached out to customer support multiple times with no response. Wasted my time and my money… such a shame. This magazine picked the wrong app to represent their publication

I signed up and PAID for a 2 year subscription and all Stereophile wanes is more money for another subscription. No one ro talk to about this.

Stereophile now says “It will work” if you cancel your subscription and then resubscribe… but it does not. How incompetent can they be?!

Same problem here keeps asking me to suscribe

Same as other users, I repeatedly had problems whenever a new issue came out, there would be problems downloading it, it would tell me I wasn’t subscribed, etc.... Every single time I had to contact tech-support and they would give me a new password so Stereophile would recognize it. The problem was every time I did this it would forget all the in app purchases I made, and then I would have to let them know manually whatever back issues I had purchased. It’s like the idiots who developed Stereophile never actually go back and fix any of the issues, issues that no other magazine app that I use has, they would rather inconvenience the customer and have them reach out to customer support and wait days just to get a copy of the magazine that they have paid for. And it happens over and over and over again. What is really ironic is hi-fi magazines media are so endangered and so many classic hi-fi magazines have gone under, you would think that they would be so thankful that anyone would actually subscribe, and do a decent job, fix problems that have been long-standing. It’s almost like the people that run this want to wound Sterophile mortally through their incompetence and indifference. If it sounds like I’m being melodramatic, go ahead and subscribe and get yourself ready for year of headaches.

With the new application I not only have been unable to download the new June issue that just came out, but I have also been unable to read or re-load the past issues that I had in my library. What do you expect me to do? I will probably just cancel my subscription and ask for a full reimbursement. It is really a stupid way for any company to lose loyal subscribers like me, especially for not performing as expected. I gave Stereophile a 1 star rating because it does not allow me to give it anything lower, but I do give it a 0 rating.

Waaaay back in the days before the Internet, I subscribed to this app - and waited every month for the mail carrier to deliver my new issue. It had great articles, reviews, features and tips - and it came in a distinctively small format that made it easy to carry in a backpack, briefcase or purse. Well, it is still GREAT magazine and it works superbly on my iPad Mini 2. Still easy to carry and a joy to read! Highly recommended.

I have been a this app subscriber for years, in print and electronically, and I was happy to see Stereophile . I am, however, unimpressed by Stereophile . I have been unable to download the latest issue of the magazine for days, and have been unable to get any response from customer service. Stereophile itself does nothing to take advantage of the iPad, it basically looks like a PDF of the magazine, very uninspiring. I hope this app fixes the problem with downloads ASAP, but they will not be getting a new subscription from me, I've gotten tired of the problems and luring design.

So I have to cancel my subscription after 20 years because Stereophile crashes after 5 minutes. First, it will lock up, then it will disappear. Then you have reopen and go through the do you want to restore purchases. Then you have to advance to where you left off only to have it lock and disappear again. I tried deleting Stereophile and reinstalling it and I tried full restore of the ipad through itunes and nothing worked. Stereophile worked pretty good for 2 years before this frustrating mess. Not sure if its Stereophile or a bug in download.

I enjoy reading this app and had a print subscription for many years. Then switched to digital. I've tried zinio and the newsstand app version. I prefer the reliability of the newsstand app over zinio, but the links embedded in the zinio version were a great amenity. Once this version starts having those types of amenities it will be a great option for readership to access not only the this app website database but direct access to their advertisers too.

If music is a passion of yours then you want to reproduce it with the best quality gear you can afford. It doesn't have to be big bucks. Don't listen to the know nothings who tell you all audio equipment sounds the same and only speakers matter. It all matters. This magazine covers über expensive gear but also covers modest affordable gear that offers great playback quality.

I have and had subscribed to this app for literally decades. This is the straw that broke the camel's back: honestly, save yourself the inevitable frustration and don't bother trying to read on your iPad. The publisher doesn't deserve your free gift--note: buying a subscription is not going to let you actually read the magazine you're just gifting $10/year for a scam.

Stereophile does not work. You give the money in order to pay a button called "iTunes subscribers click here" and then wait to see if it deigns to let you read.

Please save your money they do not deserve it.

Good app, looks just like the print edition - which it its strength and its fault.

I don't like to scroll around the page to read it (especially on my iPhone).... A Safari like Reader option would be perfect!

As others have experienced with the new update, all my downloads are gone, and Stereophile won’t restore my Apple purchases after several attempts. My subscription is current and has been in place for years - the previous app asked to restore purchases every time I opened it, which was a pain but at least it worked. This is a frustrating mess. HiFi+ has had a smoothly functioning app for years, never an issue - it really shouldn’t be this difficult.

I enjoyed reading this app magazine in dead-tree format for a number of years before switching to the iOS app version. However, since the latest update it has become a festering pile of dung. Not only have I lost all the back issues I had downloaded, but now it won’t even let me log in. It says all email address does not exist. I’ve tried several. Even Stereophile Store account email which, given that’s what I signed up for the subscription with, is not accepted.
My advise is, do not touch Stereophile with a barge pole.

Can’t read current issue. I was charged for it, and have tried restoring my purchases several times. App wants me to buy issue at full price.

Please improve it

I cancelled my subscription a few years ago because Stereophile continued to forget that I had subscribed. I stupidly signed up again and now the same problem is happening. It does not recognize me as being subscribed even though the subscription shows up in m “subscriptons List”. Ahhhhhh. I hate Stereophile!