Contact Stereophile Support
Company Name: MyTimeMedia Ltd
About: Every month Stereophile magazine offers authoritative reviews, informed
recommendations, helpful advice, and controversial opinions, all stemming from
the revolutionary idea that audio components should be judged on how they
reproduce music.
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Stereophile Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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E-Mail: appsupport@ziniopro.com
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4 Most reported problems 😔💔
unable to cancel
Terrible app
by Nickjames143
I cancelled my subscription a few years ago because the app continued to forget that I had subscribed. I stupidly signed up again and now the same problem is happening. It does not recognize me as being subscribed even though the subscription shows up in m “subscriptons List”. Ahhhhhh. I hate this app!
What happened?
by Unhappywith1
Can’t read current issue. I was charged for it, and have tried restoring my purchases several times. App wants me to buy issue at full price.
Good magazine, terrible app
by Brentb108
I have been a subscriber to the digital edition of Stereophile for years. I love the magazine but this app is junk. Every 6 months or so it quits allowing me to download the latest issue which typically ends up with me having to send copies of my subscription receipts to prove I have a current subscription. Then I end up having to delete and reinstall the app which removes all of my older downloaded issues which then causes me to have to send in copies of older subscription receipts to prove I should have access to them. Well it’s happened again, my subscription just renewed in December 2022 and it’s not letting me download the February 2023 issue. Even the latest app update didn’t fix the issue. The magazine is good but not worth this frustration. At this point I am just canceling my subscription and saying goodbye to Stereophile.
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