MLB Reviews

There are one of two issues that occur when I try to watch a game after getting the message that I am authorized to view the game and soon after the game feed is going. The first pop up is titled “Feeds Unavailable” and says below that “Feeds currently not available for this game”. The feed is actually live, but the image pops up incessantly, no matter how many times I click the Okay button. Yes, it tells me there is no feed while the feed is there. If I don’t get that pop up, I get the other. After selecting the game I want and the game is streaming, a bottom pop up appears asking me which stream I want to listen to even though I have already made that selection. Sometimes the message is for other unrelated games, but it’s usually between home and visitor broadcasts. MLB won’t let me dismiss it. I have to make a selection sending MLB in a tailspin that loops or crashes. Yes, my iOS is the most current. Yes, I have uninstalled MLB , done a phone hard reset and reinstalled. I have done this and several other things trying to make MLB happy. All other phone apps work perfectly. What’s the problem with the this app app? When I contacted the this app app, the instructions say to give as much description as possible. When I did this, it said my message was too long, but didn’t say anything about a character count limit. I shortened the message to almost nothing and they haven’t gotten back to me. Lame!

MLB is and has been atrocious for years—but the latest iOS and tvOS updates have made it bad and at times unusable. iOS: radio audio never works on first selection. You need to try a different feed, then go back, or force quit MLB , and select “gameday” view before re-selecting a radio feed. Then if you browse MLB while listening, any video you scroll over will stop whatever you are listening to and takeover. This is just basic, broken functionality. tvOS: no broadcasts load, period. And you need to restore your purchase before you get the chance to select a video or audio stream (that won’t load anyway.) If MLB were free—it would be a terrible app. That this app charges users for use, AND won’t pay competent developers, AND forces you to listen to the same ads over and over between innings makes it a rip off.

Update: MLB has managed to become even worse after the latest update. I’ve cancelled my subscription for the first time in 10+ years. It’s an atrocious app.

Now when you launch MLB you see a note about “bootstrapping” and “preloading images” as if there is any reason for an end user to see that information. Then MLB hangs at the opening screen with a spinning wheel. At least prior to the update, you would see the scoreboard before MLB completely froze on any attempt at video playback. It’s comical that Apple has deemed this an “Editors Choice.”

I use the this app app primarily to stream the radio description of games, for which a paid subscription is required. As an audio streaming app, this is the worst imaginable product. I listen to podcasts, and have used several different apps, stream music using several of the popular services, and stream radio broadcasts using several other apps. The this app app is the worst by a large margin. The audio feed often cuts out for no reason. Restoration of the feed usually involves closing MLB completely and restarting. This has always been a problem (I’ve used MLB for 5+ years), but has gotten worse this season. A new problem this year is that the audio feed sometimes cuts out if MLB is not active, ie., if you try to use a different app, or turn off the screen (so that you won’t inadvertently click on a link when the phone is in your pocket). There’s one part of the website (podcasts I think) that if you accidentally wander into that you can’t get out of, that is there’s no available back link or menu. The only solution here is to shut down and restart.

Major League Baseball should be ashamed of themselves for this inferior product. If I had another option for audio streaming I’d use it.

I’m leaving this review here because there’s no support contact in MLB itself to which one could report problems.

*** Update ***
I just quit MLB and relaunched it. It’s back to the way it was before. Was I just looking at a beta release for a possible, future redesign? If it was, I hope you don’t go forward with it. Please, please keep this design as it currently is. I will re-rate MLB if this design remained the same. Please look into launching games in progress. I have to force quit MLB before the game starts streaming on my iPad.
*******************

You took a 5+ rated app and redesigned it much for the worse. I use it all the time for scores, stats, videos of scoring plays and to watch a game. MLB is so cluttered, slow and clunky now. When I want to click on a player it loads a new page instead of a pop up about him. To get back to the box score after looking at the player is not intuitive. Stats for leaders in categories changed to basically all the stats for all players with sorting. Some may think that’s better but it’s not as elegant as just looking at a category like strikeouts. I haven’t tried loading a game in progress that hasn’t been working right ever since the option for video feeds was changed. I wouldn’t be this irate about these changes if it wasn’t for the fact that I’ve been telling everyone I know that this app is the model for all iPad apps to be written.

Update: Now clicking audio plays an advertisement, then afterwards doesn’t load the game audio. So then I have to listen the advertisement again to try and get the audio to load. MLB just gets worse with each update. The Apple TV app went from great to horrible. Sad.

Because MLB is the most used on my phone, I’ve learned to work around most of the bugs in this super buggy app. A list of the things that most annoy: * CarPlay has been broken all season. When I try to play an audio feed, I get an error that I am not authorized. I have to start the feed from MLB on the phone to play through the car * To play an audio feed, you tap the feed you want (which will never load), then tap another feed and wait for it to load, the after the second feed loads, tap the first that you actually wanted to hear. From there you can switch feeds without issue. * Since they launched the new UI for selecting a video feed, you have to do a lot of waiting and watching the spinner. Sometimes I have had luck tapping the game feed twice and it will load quicker. At least they finally fixed the issue from last season that shows ads for premium accounts. Please don’t change anything next season. Just fix all of the many bugs.

UPDATE: Developer bot directs paying customers—who are collectively voicing frustration over the same thing—to a feedback form. A feedback form with a 300 CHARACTER limit. Further inconveniencing paying customers for what surely can’t be considered feedback when it’s limited to 3 sentences. That’s not solving a problem. Why app reviews can’t be considered “official” feedback says even more about this app customer service and regard for fans. Wasted enough time with this. Losing another customer.

MLB has always been glitchy, but tolerable. Being able to listen to my home team while having to live far from home is so worth it. But I open MLB tonight and am forced to listen to a 30-second ad? That’s annoying, but ok. Having to listen to a 30-second ad EVERY TIME I restart the broadcast or refresh MLB —BECAUSE the ad pauses or glitches the broadcast is INFURIATING. I listen to baseball to relax and decompress from everything overwhelming in life. The addition of the mandatory app ad has completely ruined the experience for me and I’m crushed. I can’t believe my subscription is paid for and costs me the same, but is now, overnight, FAR INFERIOR. If revenue is an issue, I’d rather pay a couple of bucks more a year. If this continues, I’m canceling my this app subscription and get a satellite radio subscription.

Once upon a time this was the best major Sports app. It still is but it’s “Slippin”. This year I have been required to delete then reinstall more than all past years combined. I have had the ‘at bat’ app since it was started
Now we have audio problems- identifying players problems-videos blowing into my ability to listen to the radio broadcast. My ‘pet peeve is stopping the audio feed to do something else for a few minutes and coming back to listen. The audio picks up where you stopped it unless you shut MLB off and restart it. So it isn’t a live stream it’s an app that forces the listener to hear as many ads as can be piled into the ‘stream’
So if an inning ends on the game you’re listening to and you switch to another game when you return to the game you started with you must listen to all of the ads and ‘live’ broadcast that you left to go to a new game. It’s funny the pictures of batters and pitchers keep up with the game you left but the audio radio broadcasts doesn’t. So to keep up you must shut down MLB and restart it to catch up. I gave it 3 stars because it is still better the other major sports apps but not by much anymore.

Recent update added layers of menus to navigate. It does not seem to now offer condensed games until much later than previously. It eliminated the best and greatest feature... “Catch Up” (while simultaneously preventing “rewinding” to earlier portions of the game).

I’m updated to current iOS and this app apps on Apple TV, iPad and iPhone and so regret that! It seems that unless my work and life ever allows me to actually sit down at game time and watch all the way through my only solution is to not watch any games until the following day archived. Never watching anything until the next day would also remedy the fact that all teams within 5 hours drive of me are blacked out, and my favorite team suffers black outs of key games whenever FOX, ESPN or others are involved. And then there’s the chore of not talking to anybody about baseball games until the next day after they’ve been played when they want to talk about that days game (spoilers). Since getting rural internet service here 3 years ago I’ve been able to watch games for the first time in many many years, it’s been a joy up til now, despite all the blackouts. The only reason to not cancel my this app subscription is because then I would never see a baseball game ever again!

So tonight I got a notification from the this app app to take a survey. I thought, great I have some things to say. So I tapped on the notification, and it opened MLB to my team’s home screen and … nothing. No survey. I laughed because I should have expected that. Most of the notifications I tap on these days just take me to my team’s Home Screen and fail to load the story or video that the notification alerted me to. And before you say to delete and reinstall MLB , I did that last week. I deleted MLB , updated my software to 14.5, installed MLB , restarted my phone again and then opened it. It still fails to load articles or videos from notifications. At least I ca get recap and condensed game videos to load now, but it’s still a win/lose. Setting notifications in the settings is still a pain. Sometimes the change saves, sometimes it doesn’t. And no matter how many times I’ve tried I’ve never received notifications when the condensed game is available. this app used to be at the cutting edge of iPhone development, but those days are long passed… Much like like the pace of the game. Slowerand slower each year… I love baseball so much, but even I’m getting bored…

MLB used to be the gold standard of sports apps. Now, it is really buggy at best. There is a vast amount of information if you can get MLB to function well enough to get to it. I have an iPhone 11 Pro Max that has been fully updated so whatever issues exist, they are by MLB developer. I expect better from a multi billion dollar organization.

UPDATE:

Took away another star because the videos are so dysfunctional, it is ridiculous. All of the videos have to load because this app wants them to auto play for whatever reason. Not only is this a terrible, clunky, buggy experience, but it’s just a bad idea because a lot of the videos have the other team’s highlights mixed in which I am not at all interested in. I used to come here to check the standings, but I have to dig for those because this app wants me to play some game instead presumably so they can generate even more revenue. My app has been deleted and reinstalled and my iPhone 11 Pro Max is as updated as it can be. I’m done trying to solve the this app app problems on my end. Time for them to be better. The easiest solution to this problem is to just use another app for the standings and do without the highlights. They’re not worth the frustration anyway.

It’s 8/1/21. I just updated my perfectly working this app app and it does not work properly.
I can’t sign in. I see the sign-in page for 2 seconds and it goes back to the previous page.
I listen to the WFAN broadcast. As soon as I leave MLB the audio stops.
After opening MLB in MLB Store, my password did not work. I requested to reset the password and no email came. I tried my other two email accounts and it was the same. Once I went into MLB from the icon on my phone and tried to log in, I encountered the aforementioned failure of the sign in page to work.
I have been using MLB for years and except for the semi-frequent trouble getting the audio to work (“playback failed” error) I just tap on the Spanish broadcast which instantly comes on, and then tap back on WFAN and it comes right on. This happens fairly frequently but my “fix” always works so I sort of forgot about the bug when I said “perfectly working”
However, the same thing happened already with the update.
It is maddening that I can’t shut off or otherwise leave the this app screen without the audio failing. I can’t log in because the log in screen won’t stay on my screen for more than a second or two. I restarted my iPhone 12Pro several times. No change.
I rarely update anything unless forced. This is why. If you are enjoying the this app app DO NOT UPDATE IT!
At least my IPhone 11 still works. I’m listening to the game on that with the old this app version.

UPDATE: I owe this app half an apology. I hadn’t updated my iOS; I did, and video highlights are fixed. So that one was my fault. However, my next notification about a condensed game will be my first this season. (And I did everything: logged out, uninstalled, restarted iPad, reinstalled app, logged in and redid settings again. I’m now done trying to make MLB work the way it’s supposed to.) So we’re up from 2 stars to 3. It’s nice; it just doesn’t do what it should.

When MLB works, it’s fantastic. But all year I keep seeing “No highlights currently available.” Uninstalling and reinstalling fixes that problem, but I’m not about to reinstall an app (and log in, and set my preferences) every day. The treatment of condensed games was a mess for several weeks. Now they’re finally showing up in the right place, but I STILL haven’t gotten a single notification all season that a condensed game was ready to watch.

The videos, especially condensed games, are my favorite part of MLB . So I’m sure you can understand why I’m miffed. Simply put, a well-conceived app is performing very poorly.

Some things I’m upset about watching in VR is when watching the field view it would be great to watch where the ball is flying to and watch the players cards move around the bases. And maybe even minor cards for the infield and outfield defense to watch how they move around the field interactively. The other thing I’m upset about is pictures that come across the plate take about 15 seconds to register on the screen. And when a batter changes and even when a runner goes to base it takes about 30 seconds for their player card to move either to a base or having been struck out for it to change to another player. So even though the technology is here the actual transition from it being logged in, however it is being done, to the graphics in VR takes way too long it’s not real time. So when I’m listening to the radio broadcast when it’s a blackout game or even watching on the screen with a televised game that’s happening at least 30 seconds before The graphic shows the play or runners changing bases or batters changing by at least 30 seconds.

I would give it five stars if there weren't so many technical issues. I have the latest iPhone that is updated. The first issue is the schedule at the top of the screen always shows dates in the past and isn't current. The only way to see the current schedule is to click on the calendar. If this can't be fixed I'd rather have it removed as a feature. The second problem is incredibly annoying and making me consider canceling my subscription. The issue is white the phone is connected to my car by CarPlay, It is not possible to listen to the radio even if MLB is not open on my phone. It continually tries to play this app audio. The only way to play my radio is to disconnect my phone from CarPlay. I don't even have the this app app as a option in CarPlay so I don't see the icon in CarPlay. So something is going on with auto play and MLB. This has never happened with any other app but always happens now. I've tried uninstalling MLB and reinstalling it several times that does not correct the problem.

This is maybe my 10th time reviewing. I updated my previous one a few times. MLB has never worked with Chromecast very well. Always lags towards the end of the game. Becomes unwatchable in the late innings. I gave up on it a few years ago. I just started playing the game on a laptop and hooking it up to my tv with a hdmi cable. I’ve deleted and reinstalled MLB hundreds of times over the years. Spoken to customer service and it’s the same thing over and over. This year still the same problem. Now, the closed captions have been on all year. You can’t see the score or runners on base. I tried the audio today. It doesn’t even work. MLB froze four times in a row trying to listen to the audio feed. I couldn’t adjust the volume of the game when I started working. That 30 second commercial that you’re forced to listen to played at full volume before I could get MLB to close. MLB is seriously the buggiest, most troublesome app I use and by far the most expensive. Year after year I get my hopes up that it will work.
I give up. I do not understand how it has any good ratings.

For MLB it used to really good but all it is the idea of paying $125 for ads. When I first started to purchase MLB years ago there were few ads but now there are way to many. The ads are also very repetitive most of the time for one restaurant the whole game or one politician at every ad brake. I run an blocker also on all my devices which prevents me from seeing a ton of ads with other apps or services but it seems to not work with app. Bring back the out of date highlights during ad brakes. Another thing is they are through sponsorships making so that MLB is useless because there is the free game of the day and a free game of the week on other services along with days were every game is free. In conclusion, not only do you have to put up with the broadcasters ads and the ads around the ballpark, but now there are ads in game brakes also which are becoming to much. I got MLB because I was sick of the ads on my TV because at the time there were to few but now there are way to many, the games are uninteresting, and baseball is becoming the sport of the old and not the young because it has lost its appeal.

Hands down, this is the worst app I’ve ever used. Previously, it worked okay, but this latest update is not good at all. When viewing archived games, it crashes at least 4-5 times per game, throwing you back to the menu. Then you have to start over, and try to remember where you were when it dumped.

As bad as this is though, it can’t hold a candle to the horribleness of the latest tvOS version on Apple TV. Oh my, that is so bad it’s hard to describe. Again, used to be fine, but the latest update REMOVES essential features, like the clickable linescore that allowed you to jump to any half inning. Navigating through an archived game is an exercise in futility — the timeline disappears before you can get your thumb on the remote’s trackpad. You press again to bring it back, but then the video starts PLAYING, forcing you to pause it again and try to swipe forward or back before the timeline disappears again. Previously, Siri could be used to navigate, but now it jump ahead by 10 seconds no matter what “time” you tell it. Honestly, whoever worked on MLB should be sacked immediately. It is useless, and the very definition of AWFUL.

UPDATE: I’m taking another star away because it’s worse than greed. It’s apathy evidently. They acknowledged this is actually an issue but aren’t able to resolve and I guess I’m just left with a poor user experience?? Not even a “we’re aware and working toward resolving” or giving any indication they intend to address an issue they admit I am having. Here’s the rundown - I contacted support through MLB and was advised as an this app TV subscriber I shouldn’t be seeing ads all over the place like I am. I was advised to logout and back into MLB . No change. I was next advised to uninstall/reinstall MLB . No change. It seems that’s where they plan on leaving it. Last email said if my issue persists to contact Apple support...

Original Review:
this app must be struggling because this out of market fan can’t watch a single highlight without a preroll ad anymore. Having paid over $90 to follow my team and still get these and now in app banner ads near the bottom menus??? Really frustrating and annoying. At least watching games is flawless but outside of that the user experience just reminds that you’re nothing but a set of eyes to blast ads at, even as a paying subscriber...

The this app At Bat app is great; beautiful picture quality on Apple TV and iOS. I really enjoy it. However, there is one glitch that is driving me crazy. I reported this glitch to this app and got a cut-and-paste response, so now I’m going public.

The “Hide Scores” toggle keeps clicking off. I watch from overseas and very rarely get to watch live. I have the “Hide Scores” toggle on so I don’t see the final score of a game I’m about to watch. But when the toggle clicks off, you don’t discover it’s off until you get a screen full of final scores! This ruins the entire experience for me. Why would you want to know the final score before watching the game? I would like to see a change where MLB hides the scores for the team(s) you follow for 24/48 hours after game time, regardless of the “Hide Scores” toggle setting.

At Bat is a 5-star app, but this glitch lets it down for me.

For many years the this app digital experience was my absolute favorite experience in sports, and I’ve done them all: NHL, NBA, Sunday Ticket, you name it. The ability to bounce between TV, radio, and At Bat made baseball consumable in almost any situation and hands-down the best value in sports entertainment.

Unfortunately, while this app Advanced Media has wandered off into bigger and greener pastures, this once-great experience has found itself bogged down by bugs and bad attention to detail. Video play inexplicably shuts down every 10 minutes. The radio app drops out constantly and can’t be brought back without a full restart. The commercials are repetitive on TV and deafeningly loud on radio. The whole experience feels largely forgotten, with a woeful lack of loading states and basic UI feedback mechanisms that leave anyone who isn’t pro-level at this janky app hopelessly confused.

Five years ago, I would have told anyone I knew the this app experience was worth the money, and to their credit hope still exists. But this aging vet needs a retool fast or it’s career might be over.

Lost patience watching on the Apple TV 4K. Can’t start an in progress game from the beginning. Scores will not stay off after I have changed it in settings. The remote won’t pause or play now. I have uninstalled, reinstalled, restarted, until I’m blue. 3rd Gen Apple TV doesn’t crash to the Apple menu but the issue with the remote and not starting from the beginning is the same. I will change my rating once this gets fixed. Ugh!!

Update 7/15: Apple TV 4K - App no longer crashes after an intermittent period of time. Show scores has been fixed and will stay off once changed in settings. An in progress game will now start from the beginning if selected. These are all good signs that things are getting back to where they should be. Next fix that needs to be addressed is making play/pause function. Moving my rating up a few stars for addressing some of the above issues.

Update 8/28: Apple TV 4K is back! Issues have been fixed regarding play/pause (now works). They even addressed voice commands. I can ffwd and rewind by voice. Thanks this app for these fixes.

Until the 2019 season, I thought this was the best sports app available. This season has seen significant deterioration. MLB has become nothing more than a glorified promotional platform for whatever this app is promoting at the moment. Pay $20 for the ad-free version and you’ll still get ads promoting this app events and the like. The game recaps have gone from in depth news stories recapping the game, highlighting stories or key outcomes for both teams, to the 2019 approach of offering fluff stories about only one of the two teams, and often only about one play or one player. Also, I would like to see the option to view game scoring summaries without embedded videos- using an on / off switch to toggle videos being included or not. To be fair, MLB is still one of the better sports apps - and certainly superior to the NFL and MLS apps in particular, but MLB is certainly less excellent than in the past.

It's nearly a month into the 2019 season and the this app At Bat standings and stats still have not been updated. Instead of current 2019 standings, MLB still shows 2018 standings. Same is true for stats. And when I called up this app support, I was told that if you don't update to iOS 12 you will not be able to get current standings or stats, even with the paid app. I chose not to update to iOS 12 for a good reason - many of my favorite apps will not work at all with iOS 11 or 12. It's a Catch 22 situation. I don't blame the developers of these other apps for not wanting to change their well-designed and perfectly functional apps simply because Apple updates the iOS. this app needs to fix MLB so that standings and stats will continue to work even without iOS 12. Ironically, the this app At Bat features that continue to work without iOS 12, such as Gameday, are much more sophisticated features than standings and stats are. I can get current standings, stats, and scores on the free Yahoo Sports app and CBS Sports app, so why bother with the this app app at all? this app: FIX MLB!

When MLB functions, it's okay. You just have to hope the when is when you want to listen. You're lucky if you get to listen to the audio without it dropping. You're lucky if you can watch a highlight with the clarity of something more recent than 1999. You're lucky if the scores update regularly. You're lucky if you don't have to restart MLB .

Don't even think of trying customer support, in my years of using this app products, I have never encountered a more "blame the customer first" approach in my life. But, I guess when you have a monopoly over your product, you don't have to address customer concerns. They deleted the user forum a long time ago, which is always a bad sign for customer service.

Then there are the blackout policies. TV networks are more important than customers because they pay this app unspeakable amounts of money so you can't watch your team on the internet. The World Baseball Classic is blacked out outside of the US. That is not the way to grow the game internationally.

You can't customize anything. You have to listen and watch all 30 teams to get your money's worth. Or, in a feat of mathematical brilliance, you can watch 1 team for 75% of the price of watching 30.

I have had it with this app media. They will never see another purchase from me ever again and I will never recommend any product of theirs until these issues are addressed.

You're going to lose baseball fans in the long term if you keep up these practices.

The this app app is riddled with ridiculous ads on nearly every page and EVERY video. I'm sorry but with ticket prices as high as they are, food, parking, merchandise, etc I can't afford to take my family to a game. So pardon me if I think bombarding us with ads for additional revenue on your app just to watch a video isn't ridiculous and quite tone deaf. Does this app really need that additional revenue? Pathetic.

And please stop combining stats into one. You guys are really missing the boat trying to make us look at one "league". Fans love the two leagues, the divisions and the inter league rivalry. I want to see who is doing what I'm each league, not a combination. You're killing the golden goose but what sport in America isn't these days?

So... keep pricing your future fan base out of the stadiums, then cloud MLB with ridiculous ads and watch where you are in 10 years. You won't have the revenue to hand out these lavish guaranteed contracts to overpaid athletes. There is a massive correction coming. I have a feeling you won't see it till it's past too late.

MLB works fine and I find it very helpful. But I am frustrated by their monthly subscription situation. I have tried multiple times to cancel my subscription and just have the free version on my phone because i just want the basics, I do not use the features on the premium version. And yet, every couple of months i get charged for the monthly version again and don’t understand how i got subscribed or when they gave me the option to opt out.

I finally figured out after a lot of digging that i have to go into my AppleID settings and unsubscribe from there to stop the auto payments. But I am frustrated that they make this so hard to find and that the default is for me to start getting charged instead of making it clear whether i want the free version or the premium.

Paying for MLB one time would be fine, but i don’t use it enough to justify $3 every month. Please make it more clear whether we are subscribing to the paid version and how to unsubscribe if we want to.

***UPDATE: Now, the APPLE TV App has become a disaster. It crashes constantly, just randomly. There was a recent update, and now although it crashes less frequently (but still does), the HIDE SCORES Setting turns on every time you go back to the scores page. GUYS, the AtBat app has been literally one of the best there is UNTIL THIS YEAR. This is an absolute mess, and you should refund the Premium Subscribers their money.***

Folks, I have to warn you not to buy the Premium app. You’ll be frustrated because they say there’ll be no ads, but it’s very likely you WILL have ads. A lot of them. Like you probably won’t even be able to watch a highlight without an ad at the beginning. (Trust me, it’s not just me - scroll around on here, it’s a very common problem)
So, the developer responded, predictably telling me to delete and reinstall MLB . (They say this to everyone on here in response to this common problem.)
1. I’ve obviously tried this. Several times. It doesn’t work! I’ve tried everything. The ads will be gone for about a day, but then they return. EVERY TIME.
2. Hey guys why don’t YOU fix MLB that WE paid for?
When MLB works, it’s the absolute best. It’s really expensive, but for a fan, it’s totally worth it. But with ads everywhere? No way. At the point now where I’m just going to have to get a refund.
(Really looking forward to another response where they tell me it’s on me to fix the problem, instead of them.)

This service has been out for a decade. It seems like every year there is a different bug to deal with. They fix one and another comes up. When casting to your tv, hitting the forward/back 30 secs button on your phone starts the video from the beginning of the game; 100% of the time. The buttons just don’t work at all. If you’re already watching the game on your phone and click the cast button, the attempt to cast errors out about 50% of the time. This doesn’t happen if you cast, then click the play button. When casting, close games become unwatchable in late innings. It must be due to server traffic (lots of people start watching close games in the 8th or 9th). Clearly they’re server throttling. Very annoying. I did update my rating from 2 stars to 3 because this year the bugs are less annoying than last year.

This is really my favorite app, bar none. I enjoy watching the game progress, when I’m just kicking back or if I’m also watching the game on TV. Just love it, but what I would like to see on the game day feature, is that when the batter hits a foul ball after two strikes, instead of coloring the ball red, color it yellow, so we instantly know he didn’t strike out. When we see the fourth green ball we instantly know it’s a base on balls; I would like to see the third red ball to instantly mean he struck out. I feel that this would make an outstanding improvement to an already outstanding app. Thank you for all you do.

I used to have far more notifications settings turned on in seasons past, but it got really out of hand this season, including notifications that straight up spoiled the end of the games I was watching (apparently the broadcasts I’ve been watching are a bit behind). I started to get super aggravated at the spoilers and over-the-top number of news notifications, so I just trimmed it down to game start for the teams I care about. However, I’m finding that I STILL get multiple news notifications per day, and it’s not even for teams I have on my list! I even went to verify that my settings were correct (and they were). I’m super close to deleting MLB, especially from my watch since the persistent tapping for stuff I don’t care about is SO ANNOYING. Please respect user settings on notifications!!! Some of us are busy at work and unwanted taps are extra irritating and distracting!

I am updating my review, I left the original review below for reference. Customer service reached out to me after I left a 1 Star review to address my concerns saying “they could not replicate” my app crashing scenario. So far they have come back with two fixes that have not worked but to their credit they are communicating & in a timely manner. Will update again with the conclusion.

I pay for an annual subscription ... 4 updates ago the schedule started crashing MLB . I have written & written & written & written no no avail. Customer service will not respond to my inquiries ... MLB is great to watch baseball on the go or online but if you ever have a problem don’t expect to get help or a response, user beware. I can’t support an app that doesn’t support customers that pay significant money to use their service.