Asana Status

Last Updated on 2025-02-10 by Asana, Inc.

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⚠️ Most reported problems ⚠️

Not working

50.0%

Connection

25.0%

24 hour clock ⏰

- Recurring tasks do not disappear once completed and can clutter the board

- Mobile app is limiting for managing multiple projects with multiple team members

- Cannot view tasks assigned only to you sorted by project on the mobile app

- No option to add an additional account/email address on the mobile app

- Clients are forced to use Asana to communicate through Asana's messages, which can be inconvenient for some users.

Common Asana Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Asana network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Asana App
1. On android, goto Settings » Asana » click [Force Stop]

Clear Asana App Cache and Data:
1. On android, goto Settings » Apps » Asana » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Asana.

On android, goto Settings » Apps or Manage Apps tab.
Click Asana » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Asana » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Asana