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Company Name: American Hockey League Inc
About: National Hockey League, L.P. operates as a hockey league for ice hockey teams in North America.
Headquarters: New York, New York, United States.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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E-Mail: [email protected]
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Privacy Policy: https://www.HockeyTech.com
Developer: HockeyTech
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4 Most reported problems 😔💔
I am a subscriber to the AHLtv . My problem is that during the game that I have selected I get a message . The message is this file cannot be played (error code224003) Inordeer to watch my selection I have to re sign in. This does not aLways work.
The latest update is awful
by Cschiffner
The latest update is a huge step backwards in many ways.
The AHL TV video controls lack basic functionality that used to be present. There are no controls for pause, jump 15 seconds back, or jump 15 seconds forward. When you tap the timeline to re-watch a play that just happened the handle jumps back a couple of minutes rather than moving smoothly from the position the marker started at.
There is a new splash screen that requires tapping to enter and it feels like a throw back to the early days of the internet. I have used hundreds of apps and have never had to click a splash screen to enter. Why force this?
Navigation also feels dated. Data has always loaded in a browser instance but now it’s not even concealed. Furthermore you have to close the various tabs via a text button on the bottom bar. Why not just have the tab bar visible at all times like most apps do? The new close bar takes up nearly as much room.
The only positive to this update is that AHL TV finally stays logged in AND you can actually navigate away from it without force quitting the app.
I really hope The AHL fixes the video controls for AHL TV. It’s totally ruined the viewing experience for me.
The AHL app
by Gec1025
I just updated to the latest version of the AHL app on February 22, 2019. I was very disappointed. My iPad kicked me out anytime I would hit a different tab other than news. The scores should be first! It is an older iPad running IOS 9.3.5 and cannot be updated any further. Up until this last update, it was running fine. I have the pass to watch live games and that had (note key word HAD) worked until I did this past update. I have since deleted the app. I have tried to reboot, restart, delete and redownload and the same thing keeps happening. I would hit a tab other than the news and the app would kick me out to the home screen. Not a good move! Find a way to back out this latest update to get the program to run the way it is supposed to.
Lackluster at Best
by Tma17
Still no ability to turn on notifications for transactions for your favorite team. This is the AHL and there’s a lot of movement… been asking for this feature for years. Overall the app is just not good. Extremely dated feeling, unintuitive, can’t customize the nav bar at the bottom, can’t change the app icon to your favorite team… all things that have been asked for for years and the app hasn’t changed one bit from like 2013.
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