KakaoStory app not working? crashes or has problems?

KakaoStory Status

Published by Kakao Corp. on 2023-12-12

Space where your stories twinkle, KakaoStory Give a thumbnail sketch of
your story and follow the news that you're curious to find out at one place!
[Feed] offers a quick glance at various channel information and stories of your
friends. 'Add a friend,' if you are curious to know about the stories of
your friends.

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Common dislikes about KakaoStory app

- Difficult to contact customer support

- Account suspension without clear explanation or notification

- Poor design and important functions only available in Korean

- Elimination of Path feature, which was popular in other markets.

Have a Problem with KakaoStory? Report Issue

Common KakaoStory Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KakaoStory app on iOS and Android devices. Solve all KakaoStory app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KakaoStory iPhone Issues and Solutions

KakaoStory iOS app crashes, not working, errors
KakaoStory iOS app network issues
KakaoStory on iOS has black/white screen

KakaoStory Android App Issues and Solutions

KakaoStory has errors/crashing/not working
KakaoStory server network connectivity issues
KakaoStory has black screen

KakaoStory iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KakaoStory app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KakaoStory app crashes or not working on Iphone (iOS):

Close and restart the KakaoStory app on iPhone
Update KakaoStory app to the Latest Version for iOS
Uninstall and reinstall KakaoStory iPhone app
Update your iPhone to the latest iOS version

Fix KakaoStory on iPhone unable to connect to server/internet connection issues::

To resolve KakaoStory network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KakaoStory black/white screen (blank screen) on iPhone:

Follow the KakaoStory iOS app troubleshooting guide Here →

KakaoStory Android App Issues and Solutions

Fix KakaoStory not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KakaoStory app issues:

Force Stop the KakaoStory App
1. On android, goto "Settings" » click KakaoStory app. » click "Force Stop".

Update KakaoStory to the latest version on PlayStore

Clear KakaoStory App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KakaoStory app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KakaoStory.

Fix KakaoStory unable to contact server/ KakaoStory internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KakaoStory » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KakaoStory » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KakaoStory on android.

Solve KakaoStory black/white screens issue on Android:

Follow the KakaoStory android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kakao Corp., developers of KakaoStory.

100% Contact Match

Developer: Kakao Corporation

E-Mail: [email protected]

Website: Visit KakaoStory Website

63.16% Contact Match

Developer: Kakao Corporation

E-Mail: [email protected]

Website: Visit Kakao Corporation Website

About this app

Feed] offers a quick glance at various channel information and stories of your friends. 'Add a friend,' if you are curious to know about the stories of your friends. Set news as Public, if you wish to make it known to everyone. while selecting Only Me for stories that you wish to keep to yourself. ※ You can allow the following permissions to use this app more conveniently. You can also check, on my Feed, the stories of channels that you follow, if you choose to 'Follow' a channel. Discover] lets you find popular stories and new friends. Give a thumbnail sketch of your story and follow the news that you're curious to find out at one place! Meet new friends and trending stories/videos here. My Story] is a private space where your everyday lives are piled up one by one. You can use the basic service without allowing optional permissions. * Camera : To take photos and videos with my device. * Photos : To retreve photos and videos from my device and send them to this app. * Location : To receive suggestions for neaby places.