Contact KakaoStory Support

by Mushmushcoco

It’s literally impossible to contact a customer support. My dad’s account was suspended for the violation of your policy and it looks like his account was hacked. All my dad does is just commenting and liking my mom’s posts. And suddenly his account was suspended. He didn’t receive any emails about log in changes or anything and when he tried to fix this issue, he couldn’t do it because there’s no customer service available. He doesn’t speak English so obviously he is using the Eng version but even then korean language pops up and the customer service link doesn’t work.

영어버젼 앱은 관리가 안 되는건가요? 영어버젼으로 쓰라고 만들었으면 제대로 관리를 해 줘야 하는거 아닌가요. customer support 가 필요한데 영어버젼 앱에서 한국어가 나오면 어떻게 하라는건지 모르겠네요. 그리고 도대체 customer support는 어떻게 해야 받을 수 있는건지도 모르겠고... 링크도 눌러보면 페이지가 없어졌다고 뜨고 여기 적혀있는 핼프 이메일도 사실상 안 쓰는 이메일이고요? 계정관리도 제대로 안되고 리뷰보니까 다른분들도 갑자기 스팸에 도배라는 이유로 계정이 서스팬드 됐다고 하는데 확인도 안 해 보고 바로 정지 시켜버리시고요??? 그렇다고 아이픽 다른데서 로그인 됐다는 메일도 안 보내주고 하.. 개선이 좀 필요할것 같은데요.

by IFloridawi

I don’t know why did you eliminated path for seak of Kako
The design is bad. Most and important functions are in korean! If you want to keep Kako for korean market at least return path for world wide market. Especially in Middle East Path was very popular and used by most of heavy users!

Think about it even by subscription fees path will be worthing to return

by Alexisoliviachoi12345

Can’t upload video(s)~ If you guys update your app like instagram I will def. download it, otherwise waste of memories space on my phone.