Smithsonian Magazine app not working? crashes or has problems?

Smithsonian Magazine Status

Last Updated on 2024-08-02 by Smithsonian Institution

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User reports:
No current problems

Summary of Smithsonian Magazine Problems 🔥

- The new update of the app is uncomfortable to read as it only provides a snapshot of the magazine pages, requiring users to pinch and zoom to expand the page to the screen.

- Articles do not flow freely in the new update of the app.

- The app does not offer any controls for page presentation, making it difficult for those without 20-20 vision to read.

- The app has caused issues for some users, including erasing saved magazines and nearly bricking their iPad.

- Smithsonian has been a major fail in providing a useful app for reading print subscriptions, unlike the overwhelming majority of other magazines.

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Common Smithsonian Magazine Problems & Solutions. Troubleshooting Guide

Table of Contents:

Smithsonian Magazine iPhone Issues and Solutions

Smithsonian Magazine iOS app crashes, not working, errors
Smithsonian Magazine iOS app network issues
Smithsonian Magazine on iOS has black/white screen

Smithsonian Magazine Android App Issues and Solutions

Smithsonian Magazine has errors/crashing/not working
Smithsonian Magazine server network connectivity issues
Smithsonian Magazine has black screen

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Smithsonian Magazine iPhone Issues and Solutions

How to fix Smithsonian Magazine app crashes or not working on Iphone (iOS):

Close and restart the Smithsonian Magazine app on iPhone
Update Smithsonian Magazine app to the Latest Version for iOS
Uninstall and reinstall Smithsonian Magazine iPhone app
Update your iPhone to the latest iOS version

Fix Smithsonian Magazine on iPhone unable to connect to server/internet connection issues::

To resolve Smithsonian Magazine network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Smithsonian Magazine Android App Issues and Solutions

Fix Smithsonian Magazine not working on Android, crashes, errors or is unresponsive:

Force Stop the Smithsonian Magazine App
1. On android, goto Settings » Smithsonian Magazine » click [Force Stop]

Update Smithsonian Magazine to the latest version on PlayStore

Clear Smithsonian Magazine App Cache and Data:
1. On android, goto Settings » Apps » Smithsonian Magazine » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Smithsonian Magazine.

Fix Smithsonian Magazine unable to contact server/ Smithsonian Magazine internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Smithsonian Magazine » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Smithsonian Magazine » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smithsonian Magazine