Contact LogMeIn Support

At a time when working remotely is vital to the workforce Logmein has once again proven they could care less about their customers. I once subscribed to their service after it went from being free to a paid subscription. That was fine as it was a valuable service to me although I went from access to all my computers to only 2. That was ok as they promised the app, which I paid $30 for at the time, would always be free and give me access to all my computers. This was great until yesterday when I opened up the app to find all my computers had “restricted access” and I would once again be subject to their subscription fees in the hundreds of dollars per year. I thank my lucky stars I had already started using jump desktop as the feature set destroyed everything logmein has to offer, which as of 13.4 iPadOS, supports full generic and Apple mice, trackpads etc. Adios Logmein you guys really take the cake for scumbaggery!

Can’t copy/paste text from remote system to local device, so if I need to copy and paste something in a document or email on my iPhone, it can’t be done, so I have to swap apps back and forth if it’s IPs or something else. Stupid as 💩 that you didn’t test to make sure this would work! Guess no IT people work with LogMeIn anymore and the concept of needing to have a constant clipboard ever occurred to you?! This is why nobody wants to pay/use for your services anymore. One step forward and two steps back... New update causes app to start a lot slower now before it gets to login screen for account to use. This is on an iPhone XR, so since it wasn’t this slow before, there’s NO REASON for this to be happening now on latest hardware. Back to 1 star you go!

After years of use, the application stopped working and tech cannot seem to fix it. They have been working on this for 6 weeks. There call me via a bogus phone number and want me to change my password. Seems very shady. I tried to cancel my subscription but I couldn’t because the credit card they have has been cancelled and I don’t remember the number. I guess they will find out when they try to charge me for next year. At best, it was a clunky app that convinced me to use it sparingly. I found a better method of connecting to my office computer. I advise you to do the same thing before buying this.