Kids Email app not working? crashes or has problems?

Kids Email Status

Published by Ruby Web, LLC

Trusted by over 45,000 users, Kids Email is a simple and safe way for kids and
teens to email friends and family. This app is free to use.

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Common dislikes about Kids Email app

- The app changed its email domain, causing users to lose everything they had linked to it.

- The app no longer works on iOS devices, making it unusable for some users.

- One user reported that the app always crashes after signing in, making it unreliable.

Have a Problem with Kids Email? Report Issue

Common Kids Email Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kids Email app on iOS and Android devices. Solve all Kids Email app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kids Email iPhone Issues and Solutions

Kids Email iOS app crashes, not working, errors
Kids Email iOS app network issues
Kids Email on iOS has black/white screen

Kids Email Android App Issues and Solutions

Kids Email has errors/crashing/not working
Kids Email server network connectivity issues
Kids Email has black screen

Kids Email iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kids Email app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kids Email app crashes or not working on Iphone (iOS):

Close and restart the Kids Email app on iPhone
Update Kids Email app to the Latest Version for iOS
Uninstall and reinstall Kids Email iPhone app
Update your iPhone to the latest iOS version

Fix Kids Email on iPhone unable to connect to server/internet connection issues::

To resolve Kids Email network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kids Email black/white screen (blank screen) on iPhone:

Follow the Kids Email iOS app troubleshooting guide Here →

Kids Email Android App Issues and Solutions

Fix Kids Email not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kids Email app issues:

Force Stop the Kids Email App
1. On android, goto "Settings" » click Kids Email app. » click "Force Stop".

Update Kids Email to the latest version on PlayStore

Clear Kids Email App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kids Email app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kids Email.

Fix Kids Email unable to contact server/ Kids Email internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kids Email » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kids Email » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kids Email on android.

Solve Kids Email black/white screens issue on Android:

Follow the Kids Email android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ruby Web, LLC, developers of Kids Email.

100% Contact Match

Developer: Kids Email

E-Mail: [email protected]

Website: Visit Kids Email Website

About this app

Trusted by over 45,000 users, Kids Email is a simple and safe way for kids and teens to email friends and family. KidsEmail is free to use. However, it does require that a parent has a subscription on the this app website and has added a child email account to the system.