Docusign app not working? crashes or has problems?

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7 User reports:
App has problems
 User reports 7

⚠️ Most reported problems ⚠️
Login
37.5%

Not working
37.5%

Connection
12.5%

Something else
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Docusign Problems 🔥

- It lacks the most essential function you expect from DocuSign; secure digital signatures.

- Unlike the robust web based version, your signatures will not include the DocuSign box around them or a unique identifier below the signature or on the header/footer of the page.

- This functionality is the foundation of DocuSign as it provides 1. ) transparency that its a digital signature and 2. ) the ability to confirm/trace the authenticity of the signature through the unique identifier.

- Instead, the app falls far short of its mission in only offering a basic signature; something that can be done for free through many other apps/software/websites.

- I wish it had a “strikethrough” feature like it does on the desktop version.

- Also, I wish you could resize the signature and initial prompt like you can on the desktop version.

- I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent. ) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later.

📋 1 Reported Issues:

N
Nibedita 2023-02-14

I can't open the website on my mobile

Showing 1-1 of 1 reported issues:

Have a Problem with Docusign - Upload & Sign Docs? Report Issue




Common Docusign Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Docusign iPhone Issues and Solutions

  2. Docusign Android App Issues and Solutions


  Contact Support

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E-Mail: mobilefeedback@docusign.com

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Developer: Docusign




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