Gaia On The Go app not working? crashes or has problems?

Gaia On The Go Status

Last Updated on 2017-11-07 by Gaia Interactive Inc.

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

50.0%

Not working

50.0%

problems reported in the last 24 hours

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Common Gaia On The Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gaia On The Go app on iOS and Android devices. Solve all Gaia On The Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gaia On The Go iPhone Issues and Solutions

Gaia On The Go iOS app crashes, not working, errors
Gaia On The Go iOS app network issues
Gaia On The Go on iOS has black/white screen

Gaia On The Go Android App Issues and Solutions

Gaia On The Go has errors/crashing/not working
Gaia On The Go server network connectivity issues
Gaia On The Go has black screen

Gaia On The Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gaia On The Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gaia On The Go app crashes or not working on Iphone (iOS):

Close and restart the Gaia On The Go app on iPhone
Update Gaia On The Go app to the Latest Version for iOS
Uninstall and reinstall Gaia On The Go iPhone app
Update your iPhone to the latest iOS version

Fix Gaia On The Go on iPhone unable to connect to server/internet connection issues::

To resolve Gaia On The Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gaia On The Go black/white screen (blank screen) on iPhone:

Follow the Gaia On The Go iOS app troubleshooting guide Here →

Gaia On The Go Android App Issues and Solutions

Fix Gaia On The Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gaia On The Go app issues:

Force Stop the Gaia On The Go App
1. On android, goto "Settings" » click Gaia On The Go app. » click "Force Stop".

Update Gaia On The Go to the latest version on PlayStore

Clear Gaia On The Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gaia On The Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gaia On The Go.

Fix Gaia On The Go unable to contact server/ Gaia On The Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gaia On The Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gaia On The Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gaia On The Go on android.

Solve Gaia On The Go black/white screens issue on Android:

Follow the Gaia On The Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gaia Interactive Inc., developers of Gaia On The Go.

About this app

If you’re a member of Gaia Online, GaiaOnTheGo lets you take your favorite features on the go. You can read and post in the forums, dress up your avatar or change your saved outfits, reply to private messages, check your notices, buy stuff on the Marketplace, keep up to date on the latest announcements, and even purchase items from the Cash Shop.