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Company Name: Hearst Communications, Inc.
About: Hearst is large private diversified media, information, and services company with more than 360
businesses
Headquarters: New York, New York, United States.
Bicycling Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@mapmyfitness.com
Website: 🌍 Visit Map My Ride GPS Cycling Riding Website
Privacy Policy: https://account.underarmour.com/privacy
Developer: MapMyFitness, Inc.
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Privacy & Terms:
3 Most reported problems 😔💔
A complete disaster.
by Hrudy
After purchasing a subscription through iTunes I tried to create an account. The app keeps timing out on registration. Now I have to see if a human can help me. Thanks for nothing.
(Edit)
It turns out that the situation is far worse than I suspected. I learned by talking to customer service that the print magazine, digital magazine and website access are COMPLETELY DIFFERENT SUBSCRIPTIONS. So if I wanted a website subscription I would pay an additional $40 to access it ON TOP OF separate digital and print subscriptions. This actually blows my mind that someone could come up with such a Byzantine arrangement, probably Rube as in Goldberg. Just completely not acceptable.
You guys need to do better.
App is a total waste of good money
by Bill B59
Have had this app for several years. For over a year now, I have had little or no luck in viewing my subscribed issues. Contacted developer and waited several weeks for a response. I deleted app and reinstalled app and it worked for another month. I haven’t tried to use it due to the frustration of not getting what I paid for and tried again this week with no luck.
Total piece of crap. Don’t waste your money. If I could give it negative stars it would be a -5
Paid for app - but only allows me 5 mins to read!
by Peanie0814$
Totally frustrated. How come this app tells me I have only five minutes to read, and then have to pay 5.99 to see more?? I paid 15 bucks already. Now when I go to the existing users box to log in, it says it doesn’t recognise my email or zip code...what’s going on here? I was avoiding buying a paper subscription, but if this doesn’t resolve itself I’m going cancel this app. I had high hopes for this one....
Have a Problem with Bicycling? Report Issue
Why should I report an Issue with Bicycling?
- Pulling issues faced by users like you is a good way to draw attention of Bicycling to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bicycling customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bicycling.
