Company Name: Hearst Communications, Inc.
About: Hearst is large private diversified media, information, and services company with more than 360
businesses
Headquarters: New York, New York, United States.
Listed below are our top recommendations on how to get in contact with Bicycling. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bicycling. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for Hearst Communicationsby Hrudy
After purchasing a subscription through iTunes I tried to create an account. The app keeps timing out on registration. Now I have to see if a human can help me. Thanks for nothing.
(Edit)
It turns out that the situation is far worse than I suspected. I learned by talking to customer service that the print magazine, digital magazine and website access are COMPLETELY DIFFERENT SUBSCRIPTIONS. So if I wanted a website subscription I would pay an additional $40 to access it ON TOP OF separate digital and print subscriptions. This actually blows my mind that someone could come up with such a Byzantine arrangement, probably Rube as in Goldberg. Just completely not acceptable.
You guys need to do better.
by Bill B59
Have had this app for several years. For over a year now, I have had little or no luck in viewing my subscribed issues. Contacted developer and waited several weeks for a response. I deleted app and reinstalled app and it worked for another month. I haven’t tried to use it due to the frustration of not getting what I paid for and tried again this week with no luck.
Total piece of crap. Don’t waste your money. If I could give it negative stars it would be a -5
by Peanie0814$
Totally frustrated. How come this app tells me I have only five minutes to read, and then have to pay 5.99 to see more?? I paid 15 bucks already. Now when I go to the existing users box to log in, it says it doesn’t recognise my email or zip code...what’s going on here? I was avoiding buying a paper subscription, but if this doesn’t resolve itself I’m going cancel this app. I had high hopes for this one....
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