The Birmingham News Reviews

The Birmingham News Reviews

Published by on 2024-04-23

🏷️ About: The Lede is a daily digital news publication that focuses on the issues that matter to Birmingham and the surrounding area. It covers regional issues, local reporting, businesses and industries, people, places, things to do, and restaurants. The app also provides a concise rundown of the local news, top headlines from around the South, interactive puzzles and games, comics, statewide podcasts, sports videos, and news videos. The app is available to subscribers of The Birmingham News at no extra charge, and non-subscribers can purchase an App-only subscription.


       


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
68.0%

πŸ™„πŸ’…πŸ«₯ Neutral
16.5%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
15.6%

~ from Justuseapp.com NLP analysis of 72 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

- Provides up-to-date news

- Easy to use

- Good design for the most part

- Allows reading the news on a tablet



Read 21 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

4.3 out of 5

Waste of money

2022-03-21

Do not buy. I bought it with a 6 month subscription. Cannot get it to download a paper. B'ham News supports says contact Apple. Apple says contact the B'ham News. I'm out the money I spent. Cheated. BTW, The Birmingham News only comes out three days a week.

Doesn't work

2022-06-30

TheBirminghamNews will not let me sign in...it says my login info is incorrect, but it isn't. I can log in on my computer so it is definitely TheBirminghamNews . I have emailed the News asking for help but never got a response. TheBirminghamNews used to work well but if I can't log into my account it is just worthless...no stars for TheBirminghamNews. Please get this fixed!!!

Someone please save Birmingham

2022-05-23

Once again the Birmingham area is forced to deal with an incompetent company providing a horrible way to get local news and information. TheBirminghamNews is hard to maneuver, crashes, and the information is a day late. Why can't I just get a paper like experience digitally? I wish some company would come in with a daily local paper and publish it seven days a week...HELP! SOS!

App has to be deleted and reinstalled each time before use

2022-06-24

The application has gotten so unstable that it will not last any longer than one session. When I try to open it, it cycles between the Edition Section and the current Front Page, unable to load either.

I order to use it, I have to delete it each time, reinstall, sign in and open. Then, it's only good for one use.u

Zero stars

2022-07-25

Because I live in this town, and don't want to recycle a paper, I keep my subscription current hoping the company will fix TheBirminghamNews . The Bham News needs to do the right thing and credit existing subscribers whenever they do fix TheBirminghamNews or create a new one. This is fraud. It should be reported. The saddest part is that the technology exists for TheBirminghamNews to work, but The Bham News can't seem to harness the wherewithal to engage this issue.

Can't log on

2022-08-26

I have had TheBirminghamNews for over a month and still have not been able to log on. I call that stealing. I have talk to customer service and they told me to act like I'm purchasing it again ( will not charge me, it didn't ) and it will prompt me to restore it. I did that, and it still did not work. I now have emailed them and we will see how long it takes for them to respond and get it resolve. I know they won't refund you. Anyone reading this......SAVE YOUR TIME and YOUR BLOOD PRESSURE. They need to have it right before trying to do something that's obviously out of their league!

Clumsy

2022-09-27

Clumsy, awkward, slow
Get better tech help!

Nice, but if you have a printed edition account...

2022-10-28

It doesn't work. TheBirminghamNews forces you to purchase a subscription via iTunes. While it is painless, this is a charge on top of what you are already paying for. My account online which says it is enabled, will not work. That is stupid, since I am already paying for it, and I don't get. Otherwise TheBirminghamNews work great.

Not Ready for Release

2022-11-29

TheBirminghamNews loads more slowly than any app I have ever seen - too slowly to be practically useful. Parts of the imaged pages remain pixilated and unreadable. Worst of all, this morning's paper was not available, only yesterday's. Please fix the bugs!
UPDATE: TheBirminghamNews crashes/closes every time I try to read the paper. PLEASE FIX!

Crashes all the time

2022-12-30

I enjoy reading the paper with TheBirminghamNews but it repeatedly crashes when I try to read the paper with it; just this morning it crashed four times in less than 30 minutes of use. It's a lovely app otherwise but its inherent instability makes it as useful as a new Mercedes with four flat tires - nice to look at but utterly useless.

Crashes a lot

2023-04-08

I like this format but it crashes every few minutes. I have to restart TheBirminghamNews 3 or 4 times everytime i read the paper. It is about as reliable as The Birmingham News. Very annoying.

Before TheBirminghamNews only crashed on my IPAD I but now it also crashes on my IPADII. WSJ, USA Today and The Washington Post do not crash. I guess this crashing should be expected from a part time newspaper.

Needs Work--a LOT of work!

2023-05-10

Too often the only "news" displayed in TheBirminghamNews is the daily comics. Very frustrating! And at least once ear week there is no download at all. The news app, in its current version, is not worth the bother. This needs to revert to the previous version until all the kinks have been worked out. We also lost the interactive crossword puzzle feature with this version.

Not as listed

2023-06-10

TheBirminghamNews was listed as a free app. I downloaded it and then found out I couldn't use it without purchasing a weekly subscription. After deleting TheBirminghamNews from my iPad I went back to the listing and found hidden at the bottom of the screen something that said the desktop version had a charge.

I have two questions:
1. Why was that information not in a very prominent place rather than being underneath the arrow and then down at the bottom of the page?
2. Why is it listed in TheBirminghamNews store as a free install?

Updated app confusing to use and crashes

2023-07-12

Once again The Birmingham News has introduced a new version of its digital paper app and unleashed a useless app.

TheBirminghamNews is very hard to navigate. It should allow you to move from one section to another and back again, but once you try and go to back to a previous section, the section is blank.

If there is an embedded YouTube video as part of a story, it dominates the screen with no way to minimize or eliminate it.

Come on Birmingham News, can't we get an app that works well?

Great but.......

2023-08-12

Good design for the most part but slow loading on incredibly fast Internet speeds and crashes 50% of the time I use it.

Nice But Buggy

2023-07-06

I was very excited to see the news available for my iPad verses the klunky browser version I had been using. This was a great step forward. Now for the bad news....TheBirminghamNews is extremely, extremely UNSTABLE!!! It's almost a pain to read because it CONSTANTLY crashes. Can we please fix this and make this a first class app like the WSJ and NY Times that I subscribe to on my iPad? PLEASE, PLEASE!!!

Good App but Waiting for Subscription Price Change

2023-10-15

I have had minimal problems with crashes when using TheBirminghamNews on my iPad. It is as close to reading the real paper as one can get using a tablet. My primary problem with it is the subscription price for a month is $10 (plus $1 tax) but the News doesn't seem willing yet to cut this price at least in half now that the print edition is coming out only three days a week. I am dropping my e-subscription until the pricing is changed. Reading the news on my iPad just isn't worth $11 a month for a three-times-a-week newspaper.

Keeps me up to date

2023-11-15

I love having the Birmingham News app on my phone. It keeps me up to date and is so easy to use.

UPDATE on previous review.

2023-10-09

Purchased TheBirminghamNews over a week ago from iTunes. Have not been able to log on yet. TheBirminghamNews gives password error message. Have spoken to two managers at Birmingham news and had 6 lengthy calls to them seeking help. First they said they didnt have record of payment through iTunes. When they had that, the managers told me they would have it working that day and would call me back to verify. Neither manager did. Sixth call- they now say there is a problem with TheBirminghamNews developer and I'm just going to have to wait until they fix it and they don't have any idea when that will be! Will gladly update my review if I can ever view the news on TheBirminghamNews. Until then, I give it one star and if they had a zero star, I would have chosen that!
UPDATE: Josh at Bham News was able to identify problem and fixes were applied to TheBirminghamNews by the developers. I can now read the news, which is awesome! For anyone having problems with sign in on the ipad (user name/password incorrect)- you have to click the button like you are subscribing again and a new button appears that says reset itunes sub (you are not charged for another account) Click that button and the application works! Thanks for the fix!!!!

E edition

2023-11-09

Great app

Anonymous
2023-04-21

Extortion ? I was a 30 year subscriber to the Birmingham News. When they went digital I knew I wouldn’t like it. They sent me my bill in February and I called to cancel. They sent another bill in April so I called and explained that I had cancelled my subscription. They say they have no record of my cancellation. They stopped my subscription but say I still owe them for β€œGrace period” in March and April. I told them I cancelled before my subscription was due. They still say I owe them $. BEWARE !!!



Is The Birmingham News Safe? πŸ€—πŸ™


No. The Birmingham News does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 72 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for The Birmingham News Is 18.6/100.


Is The Birmingham News Legit? πŸ’―


No. The Birmingham News does not seem legit based on our analysis. This conclusion was arrived at by running over 72 The Birmingham News User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for The Birmingham News Is 38.3/100..


Is The Birmingham News not working? 🚨


The Birmingham News works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments πŸ’ΈπŸ€‘πŸ’°

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
The Birmingham News $9.99
Baseball Magazine 2/2018 $2.99
Racing: Talladega $2.99


How was your experience with The Birmingham News? Post a Review




Features

- Reporting about shared regional issues such as roads, healthcare, economic trends, and more

- Local reporting about the region's change-makers and philanthropy

- Coverage of the businesses and industries that make Birmingham and the surrounding area home

- Abundant storytelling on the people, places, things to do, and restaurants that give Birmingham its flavor

- A concise rundown of the local news each day

- A collection of the top headlines from around the South

- Interactive versions of great puzzles and games, plus all your familiar comics

- Statewide podcasts, sports videos, and news videos

- Full digital access to al.com with a subscription

- App-only subscription options available for non-subscribers

- Auto-renewing subscription option

- Subscription management available in iTunes Account Settings

- Free trial available (if offered)

  Customer Service/Support
Developer:
The Birmingham News Company


Website:
🌐 www.al.com