IAA Buyer Salvage Auctions Reviews

by Francisc J

They do fraud. I buy a vehicle for $12,000 I fly to pick it up. They told me I can’t not drive from there property I had to get a tow truck. I pay it after I noticed the vehicle was inoperable it was damage from all the frame, the chasis. It was run and drive but I was inoperable. They didn’t put pictures of the damages. They only put a few pictures and there was no damages. I fell this was unfair to me. Because I fly and made a lot expensives I sped a lot money.

by Ruskiy Gladiator

I agree with other writers on the upgrade.. something is for sure not right with this thing. I can't get it to log me in on my tablet ( might be my tablet tho) I have no problem logging in on any other devices. Also after the upgrade I can't see the price a vehicle is going for on my phone. Only on desk top computer I can see the price when I go to my watch list. Very annoying when you can't see the currant bid on the mobile app

by DimovGroup

I buy around 30 cars per month from copart or IAAI. I can say that you guys are falling behind on technology and usability big time. Your app is outdated and has a lot of flaws. It’s a heavy app and not user-friendly. This is causing more people to go on Copart and user their excellent functioning app, hence you are losing business. You need to realize that the world is changing, and if you’re not big on technology you’re out! Smartphone app functionality is a must if you want to stay in the game! If you do not address this issue, you’ll lose business and will be forced to be bought by Copart. They are already getting more volume than you. C’mon guys!

by Samj614

I buy cars from several auctions every week, & I can say this is absolutely the worst app I’ve ever used. IAA should take a look at Copart’s app & see how convenient and easy to use theirs is. On IAA’s app, if I want to search for a clean title car in a certain location, I can’t even do that; I have to select search by “loss type” or “original”, which really doesn’t filter all cars that would be clean titles; or I have to go back to the filter page and select a new filter. This is one of many fails that IAABuyerSalvageAuctions has. IAA needs to revamp their it & make it user friendly; the user should be able to quickly navigate for what they’re looking for & be able to easily select multiple filters at once with out having to go back. Also when live bid is going on, you can’t be on the list and select a car to view its info at the same time. That’s B.S. Really IAA should take a look at their competitor’s (Copart) app & learn from them or risk being bought out by them.

by Severniy Voyevod

For as long as i can remember, IAABuyerSalvageAuctions had problems, from freezing while loading, to not being able to see the cars on your watchlist that you lost pre-bid on, to having some kind of network error or crashing all the time. This latest update is no different. The search results will load about half way, then spring back to previous results, IAABuyerSalvageAuctions will freeze and crash. The developers need to get someone competent enough to figure it out, and get it working right, until then, IAABuyerSalvageAuctions is a waste of time. Youre best off using the safari site.

by _alpha999_

I’ve been using IAABuyerSalvageAuctions for years. However there are so many bugs it’s ridiculous. I can’t log in through IAABuyerSalvageAuctions on my account. I’m just using safari to bid or to look for a vehicle. I update IAABuyerSalvageAuctions every time a new one comes out and still bad.
I just tried to log in through IAABuyerSalvageAuctions and again “Unable to process the request” and it’s been like that for years. And I did change phones, deleted IAABuyerSalvageAuctions , downloaded it again. Same error, still unable to log in. Still garbage! I’m sorry.

by Aliw00d

This is the worst app I have ever used I don’t how this company even gets a 3.9. Whoever is rating this is a complete donkey. The amount of money this company makes you would think they would spend on good app system and hire a prestine website company. IAABuyerSalvageAuctions and website are horrible in every way and need to be completely re done. I am a customer for a long time that spends a lot of money so please take this serious. Thank you.

by DeepDishDan

The filters do not filter anything out in IAABuyerSalvageAuctions. I try looking for wagons and it spits disgusting SUVs and CUVs and sedans at me. HOW AM I SUPPOSED TO FIND MY DREAM LONGBOI WHEN YOU’RE THROWING HYUNDAI SONATAS AT ME??? I also cannot chose several make vehicles in one search, it’s one or all. Please take note of Coparts filtering system and make it like that. They do miss wagons as well sometimes (alltracks specifically) but they do get the majority. You guys get them all but mix them in with every other body style and it’s ticking me off - don’t even use IAABuyerSalvageAuctions anymore😤

by Super9109

I’ve literally went to auctions inspected vehicles and when I try to bid online on auction day. It’s always some sort issue with the system and that’s not even that bad part. THEY DON’T EVEN STOP THE AUCTION until it’s half way and they realize the issue. A car I could have purchased for $3500 is sold for $2500 because your company doesn’t want to invest on its applications and bidding software. COPART IS AHEAD OF YOU GUYS BY a 100 miles. It’s shame to be stuck in the past. Wake up CEO of IAAI

by Kens View

This isn’t a easy app to use. There should be a app where you bid in seconds Also change the game big by removing brokers. To allow bidding with a fee after sale has ended. No brokers allowed. I bid every week. And end up with two or three cars a month. Some times there’s a special car I’m interested in bidding on. But can’t. As a brokers in control. Also to change this new app where you can search for all states where no licenses are required. A great thing.

by Randycaddy

IAABuyerSalvageAuctions runs like it was designed years ago, I have an iPhone X with the latest update and the most recent version of IAAI app and other than this IAAI app it runs amazing. Every time I click on something it take 40 seconds to a minute to load. Sometimes it will even force close because it cannot load. EVERYTHING LAGS. For people spending thousands of dollars buying vehicles it sure doesn’t help them updating IAABuyerSalvageAuctions and making it user friendly.

by Mohand Ppl Cars

Imy worst experience with Iaa was buying a car from Detroit Michigan without checking out the car!! I followed the description saying it was run and drive and it’s a hybrid car so when I got the car it’s just starting and they didn’t notice anything abt that when I called them they just blow me up saying send an email to the manager who never ever respond for my email

by Best Flashlight Application

Always slow connection warning. Sometimes cut you off in the mist when you’re bidding live. And keep buffing only back few seconds or minutes later by then the car you’re bidding on is sold. Even pre-bid for upcoming days auctions IAABuyerSalvageAuctions will just go off. Fix it. Love the multi screen live auction. Awesome.

by Blrbrest

So when I open any car lot in IAABuyerSalvageAuctions and when I click join the auction it always asks me what LANE do I want to join, and the problem is that I have to cancel, scroll down find the run number and the LANE , and then scroll back up , join the action and select the lane.I think you either have to link join action to the lane where this particular car is running on or move the run number and lane up on the top of the menu, so I could see it right away and select the Lane I need, this way I don’t have to scroll down all the way to see what is the lane for this lot.

PLEASE ADD ACTUAL MILAGE OPTION to the filters, so I would be able to see only actual miles cars...

Also If you could change actual price brackets to similar like you have for miles, so I can pick whatever ACV I want, not the brackets that you have.

by Libbby213

My main gripe is that it is SLOW. Any time you click anything, you’re going to be waiting. It just makes the whole experience very clunky. I’ll stick to the regular browser website until they get IAABuyerSalvageAuctions more fine tuned. I would love to be able to use IAABuyerSalvageAuctions so hopefully they work on it!!

by Kaa0001

When I place my bid and auction starts I can’t see my car in my list anymore! This drives me crazy, I have to check my email to find the lot number and search the car again! So IAABuyerSalvageAuctions doesn’t let you know that you have been outbid, no notifications at all. When you have 5-6 cars it takes a lot of time.
Also it works really slow.

Overall it’s a good app, but Copart’s app is much more convenient!

by Fedupp!!

I have to set my filters every time, can you provide a button to choose it as default settings or temporary. Also, the pictures are mostly horrible, with sun rays blurring the picture, or simply not covering much details, 360 view does not show better view, sometimes air bag is popped but shown as intact, etc etc and don’t want to forget to write that moving and building new office did not build a better attitude and tone of your staff working at office, please add some customer respect to it, honestly, staff does not have to provide a junk and salvaged service !

by Nexxus12

Ok guys. Copart does it and so should you. Why can’t I sort cars that apply to me such as public only or cars that my license allows me to bid on? On the auction list I must scroll down and check when salvage and scrap is over then come to find out only 10 cars out of 200 apply to me or that I’m applicable to bid on? Give us the option to SORT by who can bid. Thank you.

by HoosiernSoCar

Like IAABuyerSalvageAuctions a lot. Not too difficult to navigate. My only negative feedback is that I browse public vehicles and still get vehicles pop up that are not available to the public. Not sure why that is.

by Trono503

It’s not the best app out here to buy cars and bid but, has caught my eye for a few years now and needless to say I think IAABuyerSalvageAuctions is great, it functions right, and that’s why I’m giving it 4 stars, maybe an update gets that other star. Thanks though.

by Ahmadfattah

IAABuyerSalvageAuctions has a lot of problems your app is not compatible with iPhone X it is very slow on loading cars when you want to join eight auction it is very slow and it keeps axing you out IAABuyerSalvageAuctions is very outdated and needs to be fully redone copart has a much better app and they leave me no choice but to purchase from them because of the technology friendly easy access applications they have online apps

by Abmartinez102

The vehicle searcher is much easier to navigate on coparts app. Every time you click on a filter with iaai it applies it immediately instead of allowing you to click several filters and THEN hitting apply filters. It’s way too time consuming waiting for the page to load since every time you click a filter it automatically applies it

by Bank Guy 313

I had bought a car from them through IAABuyerSalvageAuctions before i bid on car the details on app says the car i wanted to buy had an intact air bags but after i bid and won the car at the time of pick up i realized that the airbags were deployed false information provided to scam and when i tried to talk to the front desk the would not help me fix the problem don't buy from iaa bunch of scammers.

by Kyle.9

It needs ONE THING the ability of choosing MORE THAN ONE choice, so if I’m looking for a clean title car have to choose only “original TX title” and there’s 49 other states to highlight too on my search but I CAN NOT, another example I am looking for a v8 and v6’s but due to this out dated version we have to choose only one type of engine, ENABLE HIGHLIGHTING MORE THAN ONE OPTION

by Jay_p82

Some problem one open car info and goin back to the list it starts over from the beginning

by Nicktyshch

When searching in "Buy it Now" option, Search list Repeats It self multiple times.....Also when it loads More Cars IAABuyerSalvageAuctions is Stuck on Loading Screen........

TheApp is Great+++

Waiting for Update Thanks.