Contact Virtual Active

Contact Virtual Active Support


Company Name:

About: Virtual Active turns your cardio workout into an outdoor adventure! Exercise
through 16 extraordinary locations ranging from the Swiss Alps to the Venice
canals, ensuring that your workout will never be boring. The Virtual Active app
can tell how hard you're exercising and adjust the video playback speed to
synchronize with you.


 
  2024-08-30

Virtual Active Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Virtual Active Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Active Theory Inc



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Virtual Active Roam Website

Privacy Policy: https://virtualactive.vhx.tv/privacy

Developer: Virtual Active





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3 Most reported problems 😔💔

4.2 out of 5

I wish it still worked

2025-03-10

by Billsross

I love this app and have purchased lots of scenes but now it keeps crashing. I have deleted and re-downloaded the app several time but still no change. I will not purchase any more scenes until it stop crashing.

ifit let me down, Virtual Fit saved the day

2025-03-11

by Dmazita

Love this app, works as expected. Videos are beautiful. Got me finally using my treadmill. Wish the videos were a little smaller, size wise, and $7.99 is steep for what this is, but still enjoying the app.

Can’t use on iPad with the latest update

2025-03-12

by Granite_Rock

When I select my run location it comes up in a small screen not full screen like it used to the small screen is so small on an iPad that it’s not even worth watching and I don’t see any way to make it fullscreen please fix this ASAP or give me a refund on all the money I’ve spent on your locations.
Finally version 2.8.7 fixed the issue. That was too many versions. I recommend no bonuses for the coders.




Have a Problem with Virtual Active? Report Issue




Why should I report an Issue with Virtual Active?

  1. Pulling issues faced by users like you is a good way to draw attention of Virtual Active to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Virtual Active customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Virtual Active.


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